Holiday Inn Lethbridge by IHG

3.5 star property

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Photo gallery for Holiday Inn Lethbridge by IHG

Restaurant
Exterior
Indoor pool
Restaurant
Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, pillow-top beds, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

View in a map
2375 Mayor Magrath Dr S, Lethbridge, AB, T1K7M1
  • Place, Enmax Centre
    ‪8 min walk‬
  • Place, Lethbridge College
    ‪11 min walk‬
  • Place, Nikka Yuko Japanese Garden
    ‪2 min drive‬
  • Airport, Lethbridge, AB (YQL-Lethbridge County)
    ‪5 min drive‬

Room options

Executive Suite, 1 Bedroom (Boardroom)

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(13 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(10 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

8.8 out of 10
Excellent
(11 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(51 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Accessible, Pool View (Jetted Tub)

8.4 out of 10
Very good
(9 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony

9.4 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Pool View

9.0 out of 10
Wonderful
(6 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Lethbridge by IHG

Family-friendly hotel with free water park access and fitness centre
Free water park access, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site.
Holiday Inn Lethbridge by IHG offers 119 air-conditioned accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Lethbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the pool at Holiday Inn Lethbridge by IHG. During your stay, you'll be within walking distance of Enmax Centre. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the pool
  • Within a 15-minute walk of Enmax Centre and Lethbridge College
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Lethbridge by IHG offers its guests a complimentary water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 4196 square feet (390 square metres) and includes conference space. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Holiday Inn Lethbridge by IHG. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lethbridge hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Holiday Inn Lethbridge by IHG has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Splash pad
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,196 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28 per pet, per night (maximum CAD 75.00 per stay), plus a deposit of CAD 28.00 per night
  • Maximum 2 (weight limit: 55 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 6 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 25.00 per person
  • Pet deposit: CAD 28.00 per night
  • Pet fee: CAD 28 per pet, per night (maximum CAD75.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel LETHBRIDGE
Holiday Inn LETHBRIDGE
LETHBRIDGE Holiday Inn
Holiday Inn Lethbridge Hotel
Holiday Inn Lethbridge Hotel Lethbridge
Holiday Inn Lethbridge Alberta

Reviews

Holiday Inn Lethbridge by IHG Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 498 out of 1004 reviews
Rating 8 - Good. 274 out of 1004 reviews
Rating 6 - Okay. 131 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

Reviews

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I felt welcome from the first time we walked in the lobby. Giving us rewards and free dinner vouchers. Usually this treatment happens if you are upset but we were happy from start to finish. The wave pool was a big plus! The lifeguard even turned on the slides for us when we were the only ones in there. More hotels can learn from this and be proactive with there guests instead of reactive to there guest. We will always stay here when in town!
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Alison

Stayed 1 night in Jul 2025

8/10 Good

Suvi-Tuulia

Travelled with family
Liked: Cleanliness, staff & service

Lethbridge getaway

We booked the hotel for the water feature and the kids loved the slides. I wasn’t aware that they would only be available when lifeguards were present, which let to some disappointed faces when we went for another dip into the pool before leaving. Lifeguards are only present for the evening hours.
Stayed 1 night in Aug 2025

8/10 Good

Kimberlee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Katherine A

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not a Good Choice

The room is really worn out and it overlooked the pool. The door for the balcony didn’t close tight so the noise from the pool was very loud and the smell of chlorine was so strong that no one could sleep and two people had terrible headaches.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel with waterslides. Hot tub and 2nd waterslide was under repair. A little disappointed with that. Would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Cherie

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

shannon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated my autistic son wonderfully.
Stayed 2 nights in Jul 2025

6/10 Okay

Jeff

Travelled with family and small children
Liked: Staff & service, amenities
The family suite smelt so bad the carpet was so gross and dirty and smelt like dog pee every where. I would not let me kids walk around the room with our shoes on as the floors where disgusting
Stayed 3 nights in Jul 2025

4/10 Poor

Christian, Helena

Travelled with family and small children
Disliked: Cleanliness, staff & service
Well, the property is clean in the pool facilities were fun for the kids, I was very disappointed with the service and my children said that the breakfast was the worst they’ve ever experienced. We were in town for a hockey tournament and didn’t settle into the room until an hour after the children’s bedtime, when I pulled back the covers on one of the beds it reeked of urine. It was too late to switch rooms, I got the kids settled in one bed and I slept on the floor. The next morning I reported the issue to the front desk and they said that they would resolve it before we return that day. I expected a new mattress And really didn’t think much of it. When we went to bed that night, I pulled back the covers and It Again reeked of urine, they had put fresh sheets on, but did not replace the urine soaked mattress, it smelled as bad as the night before. For breakfast, I purchased the adult breakfast package for two mornings for $35. The breakfast was at Tony Roma‘s restaurant attached to the hotel with a very limited selection and the food that I ordered was not even gas station level quality. Who is impossible to get a refill on coffee and there were only three families in the entire restaurant. My kids picked up their food, which was uninspired to put it mildly. I would’ve been disappointed with the food if it was the first thing I’ve eaten after a weeklong backcountry backpacking trip. We ended up eating breakfast outside the hotel, even after paying for the convenience.
Stayed 2 nights in Aug 2025

6/10 Okay

Ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Entrance and lobby was nice, room felt dirty. No one cleaned our room the first day there. Food at Tony Romas was terrible. Kids loved the water park, it must have been wonderful in its day. Staff were really kind and friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Soonhwa

Stayed 1 night in Jul 2025

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The check in lady was very welcoming but the check out lady was very rude. phoned me at 1130 and told me i need you out by noon. I’ve stayed here many times and never had anyone tell me that before. Room was good as usual.
Stayed 1 night in Aug 2025

6/10 Okay

Jenesse

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet in the room was disgusting, stained and dirty. One sink in the room the drain was broken and wouldn’t open. Not enough seating in the tv room area, we had separate bedroom. Dim lighting in rooms. Pool was nice but pool floor was not very clean, not enough chairs and some were broken.
Stayed 2 nights in Aug 2025

8/10 Good

Robin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the facility was wonderful, the only thing I would comment on for an area for growth was the carpet in our room - it was so dirty / stained I didn’t want my kids sitting or playing on it.
Stayed 1 night in Aug 2025

8/10 Good

SHAUNDA, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
1 Waterslide and hot tub were closed. These are the reasons why people book hotels. They should be notified in advance that they won’t be available to use.
Stayed 1 night in May 2025

8/10 Good

Christopher

Travelled with family
Liked: Staff & service
Excellent rate & staff. Wonderful place for kids with large public areas and HUGE pool. Will return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kareen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waterslides were a huge hit with the kids, and the separate bedroom was a hit with the adults!
Stayed 2 nights in Jul 2025

6/10 Okay

sherry

Travelled with family
This hotel is ok, th location is great! The beds and ac are great! But if you don't have kids don't stay here! The rooms are loud , at least the ones that face the water park! The pool are is extremely noisy! Not relaxing! No adult time in hot tub ! Very expensive if your not going there for the water park!
Stayed 2 nights in Jul 2025

2/10 Terrible

Melanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible all around. Both tv and internet did not work the entire time we were there. Had a guy come in and out 5 times trying to “fix” it until we finally asked him to just stop. Not to mention how disgusting our room was. The tv was so dirty we wouldn’t have been able to see anything anyways. Bathroom door would not and could not shut. Awesome. They gave us a $20 discount which is a joke.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Matthew

Stayed 2 nights in Jul 2025

10/10 Excellent

Selby, Edmonton

Stayed 1 night in Jul 2025

10/10 Excellent

Gib

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location for shopping and visiting the Japanese Gardens.
Stayed 1 night in Jun 2025