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Comfort Suites Richmond

2.5 star property

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Photo gallery for Comfort Suites Richmond

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby
Lobby sitting area
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2007 Colby Taylor Dr, Richmond, KY, 40475
  • Place, Richmond Centre Mall
    ‪5 min walk‬
  • Place, Eastern Kentucky University
    ‪1 min drive‬
  • Place, EKU Center for the Arts
    ‪3 min drive‬
  • Airport, Lexington, KY (LEX-Blue Grass)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

7.0 out of 10
Good
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(19 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is €64
includes taxes & fees
11 Mar - 12 Mar
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About this property

Comfort Suites Richmond

Along with an indoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Comfort Suites Richmond offers 73 air-conditioned accommodations with complimentary newspapers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Richmond. During your stay, you're just a quick walk from Richmond Centre Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Within a 10-minute walk of Richmond Centre Mall and Cinemark At Richmond Centre
  • Pets welcome for a fee
Comfort Suites Richmond offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is served. The business-friendly Comfort Suites Richmond also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.
Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Richmond
Comfort Suites Richmond
Comfort Suites Richmond Hotel
Comfort Suites Richmond Hotel
Comfort Suites Richmond Richmond
Comfort Suites Richmond Hotel Richmond

Comfort Suites Richmond Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 243 out of 728 reviews
Rating 8 - Good. 215 out of 728 reviews
Rating 6 - Okay. 129 out of 728 reviews
Rating 4 - Poor. 81 out of 728 reviews
Rating 2 - Terrible. 60 out of 728 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff was very friendly throughout our whole stay. However, the building is showing it's age. The pool was not heated & they do not have a hot tub (even though the website shows a picture of a hot tub.) The bathroom door did not shut all the way. We reported it but maintenance never came to try to fix the door. There was no water pressure in the shower. It was like taking a shower with a garden house. And there were several outlets without a cover. We stayed 4 nights & housekeeping only provided new towels & emptied the trash once.
Stayed 4 nights in Nov 2025

4/10 Poor

Casey

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Felt like false advertising in the photos. The place was falling apart. The tub had a leak and was dripping to the point it was disgusting and we did not feel comfortable standing in there without shower shoes, or even with shower shoes. The toilet tissue holder literally fell out of the wall. There were cracks in the walls, the fridge had mold, the microwave had crusty food inside it, the toiletries were half used, they only put one bath towel and the wash cloths were strewn messily about. The bed was okay, but overall the visit was subpar. The breakfast was lacking and limited, and the coffee machine was broken in the breakfast area so it wasn't really worth us going to try and eat there.
Stayed 2 nights in Nov 2025

6/10 Okay

Karen

Stayed 1 night in Nov 2025

4/10 Poor

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Staff was super rude. Rolled her eyes and hugged and puffed because someone was telling her about a stain on their couch. Also, elevator wasnt working. Needs major updating. Towels were stained. Right by the highway
Stayed 1 night in Nov 2025

2/10 Terrible

Deborah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room dirty, no towels. We were given the wrong room at first. bagels and coffee only, staff walked in while we were still sleeping.
Stayed 3 nights in Nov 2025

6/10 Okay

vickie

Travelled with group
Disliked: Property conditions & facilities
General maintenance is poor. Toilet paper holder falling out of the wall, doors dont close, a wad of hair is hanging from the fire sprinkler on the ceiling, light bulb blinking- like a short in the wire, pain splattered all over our door. Girl checking is in did fine, just not a very professional presentation
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Travelled with family, Business traveller, Travelled with partner
The Comfort Inn is in the middle of renovations. The bed was super comfortable and furnishings nice. There was a large red stain on the carpet, that gave me questions? The bathroom sink and tub had no drain stoppers, and the tub was chipping, and looked a bit rough
Stayed 1 night in Nov 2025

6/10 Okay

Jamie

Travelled with family
Liked: Staff & service
Staff was commendable but it was clearly undergoing and in need of updates. No coffee available was VERY disappointing
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Stayed 2 nights in Oct 2025

6/10 Okay

Jenny

Travelled with family
Liked: Staff & service
The room was fine. Upkeep of the property lacked in some areas.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

10/10 Excellent

Caitlin

Stayed 1 night in Oct 2025

2/10 Terrible

Danielle

Disliked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Barry

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
2 towels in room for 4 people. Hottub was advertised on site, but had been bricked over, with no announcement on website. Tub had major cracks and chunks missing in porcelain. Desk staff was completely disinterested in any part of the transaction. All around bad experience. Would not recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

BARRY, ALACHUA

Travelled with family
Liked: Amenities
Doing a great job on renovating
Stayed 1 night in Oct 2025

6/10 Okay

Robin

Travelled with family
Liked: Cleanliness, staff & service
Under construction, so a lot of things were broken or not finished. The security doors were propped open and the pool door didn't have a lock. Room was nice, but unfinished. Looking forward to trying again after construction!
Stayed 2 nights in Sep 2025

8/10 Good

Pamela

Stayed 2 nights in Sep 2025

6/10 Okay

Kerrie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Dustin

Liked: Cleanliness, staff & service
The bathroom door was hard to open and close and was very loud. The floor we stayed on was clean however you could smell a strong odor of marijuana our entire stay. Overall though we were please with it
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It appeared recently remodeled, checkin was quick and friendly, room was great, very comfortable bedding. The breakfast was adequate and area clean with lots os seating, would like to see eggs and meat added, waffles were very good. Only room concern was shower curtain kept coming out because hung so high; but shower was great pressure, no fan in bathroom either so really steamy. I would stay again without a doubt, we had a king suite, highly recommend.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Disliked: Room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Janell

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Anthony

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty hotel old worn out. A didn't work. Room had ceiling matter falling down.
Stayed 1 night in Jul 2025

4/10 Poor

Denise

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property was adequate. Breakfast was a joke. Light bulbs needed replacement, ice machines inoperable. Door to swimming pool was propped open around the clock inviting disaster if a toddler were to enter. Pillows on beds were silly. Front desk did not appear to be manned later in the evening as no one answered the bell.
Stayed 2 nights in Jul 2025

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