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Holiday Inn Express & Suites Richmond by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Richmond by IHG

Exterior
Free daily buffet breakfast
Premium bedding, desk, laptop workspace, blackout curtains
Reception
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
1990 Colby Taylor Dr, Richmond, KY, 40475
  • Place, Richmond Centre Mall
    ‪6 min walk‬
  • Place, Eastern Kentucky University
    ‪2 min drive‬
  • Place, EKU Center for the Arts
    ‪3 min drive‬
  • Airport, Lexington, KY (LEX-Blue Grass)
    ‪37 min drive‬

Room options

View all photos for Single Room, 1 Bedroom

Premium bedding, desk, laptop workspace, blackout curtains

Single Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Communications)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (Communications)

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Single Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Single Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Bedroom (1 King, 1 Queen)

Premium bedding, desk, laptop workspace, blackout curtains

Single Room, 1 Bedroom (1 King, 1 Queen)

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(27 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(55 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower, Non Smoking (Comm, Roll Shwr)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower, Non Smoking (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Accessible, 1 King, 1 Queen)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Accessible, 1 King, 1 Queen)

  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Accessible, 1 King)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Accessible, 1 King)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About this property

Holiday Inn Express & Suites Richmond by IHG

An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express & Suites Richmond by IHG offers 81 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Richmond by IHG. During your stay, you're just a quick walk from Richmond Centre Mall. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, conference space and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Richmond Centre Mall and Cinemark At Richmond Centre
Holiday Inn Express & Suites Richmond by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. Event space at this hotel measures 575 square feet (53 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Richmond by IHG. A complete renovation of Holiday Inn Express & Suites Richmond by IHG was completed in August 2024.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 575 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Richmond by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Richmond Holiday Inn Express
Holiday Inn Express Richmond Hotel
Holiday Inn Richmond
Holiday Inn Express Richmond Hotel Richmond

Holiday Inn Express & Suites Richmond by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 947 reviews
Rating 8 - Good. 225 out of 947 reviews
Rating 6 - Okay. 51 out of 947 reviews
Rating 4 - Poor. 27 out of 947 reviews
Rating 2 - Terrible. 18 out of 947 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Room was very clean, staff was great, breakfast was tasty and plentiful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Room was clean and staff was courteous.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Clean Room ! Nice Breakfast!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall just a relaxing stay!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Emily

This was the cleanest hotel I’ve ever stayed in! Only thing I did NOT like was there are no vending machines, only what they have at the front desk.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Rooms clean and a great staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Albert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and very nice people.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Sheri

Liked: Cleanliness, property conditions & facilities
Staff at front desk were great, my only complaint was no milk for 2 days and no working coffee machine for 2 days, had to go buy our own milk
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

joe

Liked: Cleanliness, amenities, property conditions & facilities
Dry clean hotel and property. Check in was smooth
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Bed was comfortable and the room, building and grounds clean! Thank you for a great stay!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and neat. The beds were very comforting and the bathrooms were updated and large.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super clean, bed was comfy & the staff very friendly
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was comfortable and exactly what we needed after a long day of travel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Michael C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the middle of many with lots of dining options
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Everything is wonderful. The shower is the bomb!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking with pickup truck and was ok Cargo trailer Breakfast good area clean staff managing breakfast service pleasant attentive
Stayed 1 night in Oct 2025
Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities
Great hotel just please fix the stairwell door from slamming. Go to Lowe’s and get the soft close hinges. That slam in the middle of the night almost took me out. Other than that maybe upgrade the coffee. Better blend would be great and earned ya another star.. staff was extremely friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Fast easy check in. The rooms were clean and very nice. The faculty was very friendly. They would smile and say hi every time they passed you. Made you feel welcomed there.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. The beds were super comfortable, breakfast was delicious and the staff was very welcoming. Would definitely stay here again.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Vicki

Liked: Staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Apr 2025
Verified

8/10 Good

Cristin

Liked: Cleanliness, staff & service, property conditions & facilities
It was very accommodating and the room was clean and spacious. The bed however was not comfortable at all!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and lots of restaurant options nearby.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025