Tru by Hilton University Medical Center

2.5 star property

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Photo gallery for Tru by Hilton University Medical Center

Snack bar
Exterior
Terrace/patio
Meeting facility
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
535 Waller Avenue, Lexington, KY, 40504
  • Place, CHI Saint Joseph Health - Saint Joseph Hospital
    ‪2 min walk‬
  • Place, Red Mile Racetrack
    ‪15 min walk‬
  • Place, University of Kentucky
    ‪20 min walk‬
  • Airport, Lexington, KY (LEX-Blue Grass)
    ‪11 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(45 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (3x3 Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (3x3 Shower)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed And 3x3 Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds-Mobility Accessible With 3x3 Shower

  • Sleeps 4

Similar properties

About this property

Tru by Hilton University Medical Center

Hotel with free breakfast, steps from CHI Saint Joseph Health - Saint Joseph Hospital
Along with a fitness centre, this smoke-free hotel has a microwave in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Tru by Hilton University Medical Center offers 97 accommodations with a hairdryer and an iron/ironing board. 50-inch LED televisions come with premium satellite channels and Netflix.

Bathrooms include a shower with a hydromassage showerhead. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Tru by Hilton University Medical Center gets good marks from our customers. During your stay, you're just a quick walk from Continuing Care Hospital - CHI Saint Joseph Health. Free WiFi in public areas, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from CHI Saint Joseph Health - Saint Joseph Hospital and a 2-minute drive from University of Kentucky Albert B. Chandler Hospital
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Tru by Hilton University Medical Center. Self parking is free.

This Lexington hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tru by Hilton University Medical Center Hotel
Tru by Hilton University Medical Center Lexington
Tru by Hilton Lexington University Medical Center KY
Tru by Hilton University Medical Center Hotel Lexington

Tru by Hilton University Medical Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 433 out of 565 reviews
Rating 8 - Good. 91 out of 565 reviews
Rating 6 - Okay. 18 out of 565 reviews
Rating 4 - Poor. 10 out of 565 reviews
Rating 2 - Terrible. 13 out of 565 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Just
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+
Stayed 3 nights in Oct 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was very friendly and professional. Stayed one night for a concert with my kids. Quiet stay, no issues. Clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel of choice for UKY

excellent stay for UKY. good rooms, nice breakfast and great customer service.
Stayed 1 night in Oct 2025

10/10 Excellent

Rhonda, LINDALE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Poor water pressure
Stayed 2 nights in Oct 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, clean, amazing staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. From staff to location you can go wrong by choosing this location.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Stayed 3 nights in Oct 2025

8/10 Good

Enid

Stayed 1 night in Sep 2025

8/10 Good

Greg

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Emma Jane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Randy

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in perfect order. Clean quite &spacious rooms, nice breakfast, nice staff
Stayed 1 night in Sep 2025

10/10 Excellent

Maceo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was readily available and the hotel met all expectations
Stayed 4 nights in Sep 2025

6/10 Okay

Lydia

Stayed 1 night in Sep 2025

10/10 Excellent

Sau

Stayed 3 nights in Sep 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place however very loud. You hear everything. I was awaken by the flushing of toilets up stairs.
Stayed 2 nights in Sep 2025

2/10 Terrible

Drew

Stayed 1 night in Sep 2025

10/10 Excellent

Miranda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2025

10/10 Excellent

Eugenia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room were clean, beds were comfy, big shower and nice water pressure. I was worried about the noise being so close to hospital/medical center but the noise wasn't a problem. Staff was friendly and pleasant.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this hotel was excellent. We were awaiting the birth of our first grandchild We were close by the hospital and were comfortable and well fed in the mornings. Will definitely be returning
Stayed 2 nights in Sep 2025