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Best Western Urban Hotel

3.0 star property

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Photo gallery for Best Western Urban Hotel

Breakfast served
Blackout curtains, soundproofing, travel cot, bed sheets
Property amenity
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
48 Bis Rue De Valenciennes, Lille, Nord, 59000
  • Place, Jean-Baptiste Lebas Square
    ‪7 min walk‬
  • Place, Lille Grand Palais
    ‪15 min walk‬
  • Place, Zenith Arena Concert Hall
    ‪17 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪10 min drive‬

Room options

Standard Double Room

  • Sleeps 2

View all photos for Classic Room, 1 Single Bed, Non Smoking

Blackout curtains, soundproofing, travel cot, bed sheets

Classic Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Blackout curtains, soundproofing, travel cot, bed sheets

Comfort Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Blackout curtains, soundproofing, travel cot, bed sheets

Classic Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Blackout curtains, soundproofing, travel cot, bed sheets

Comfort Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Blackout curtains, soundproofing, travel cot, bed sheets

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Comfort Triple Room

  • Sleeps 3

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Bathroom | Shower, hair dryer, towels

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Comfort Queen Room

  • Sleeps 2

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About this property

Best Western Urban Hotel

Baroque hotel with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk and free newspapers are on-site.
Best Western Urban Hotel offers 40 accommodations with espresso makers and complimentary bottles of water. 80-cm flat-screen televisions come with premium satellite channels. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Best Western Urban Hotel . During your stay, you're just a quick walk from Jean-Baptiste Lebas Square. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Within a 10-minute walk of Jean-Baptiste Lebas Square and La Gare Saint Sauveur
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at Best Western Urban Hotel . Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11:00 AM.
On-site venue – This café only serves breakfast.
ROCOCO BAR & RESTO – This restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ROCOCO BAR & RESTO

Family friendly

  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Baroque architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with premium cable/satellite channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 8 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Grand Palais
Best Western Grand Palais Lille
Best Western Hôtel Grand Palais
Best Western Hôtel Grand Palais Lille
Hôtel Grand Palais Lille
Hôtel Grand Palais
Grand Palais Lille
Urban Hotel Lille
Urban Lille
Best Western Urban Hotel Spa
Best Western Urban Hotel Lille
Best Western Urban Hotel Hotel
Best Western Urban Hotel Lille
Best Western Urban Hotel Hotel Lille