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Best Western Hotel Galla

3.5 star property

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Photo gallery for Best Western Hotel Galla

Property amenity
Standard Room, 1 Double Bed, Smoking | Premium bedding, in-room safe, desk, blackout curtains
Lobby sitting area
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Prishtina International Airport, Adem Jashari, Vrella e Goleshit, Lipjan, Kosovo, 10070
  • Place, Albi Mall
    ‪15 min drive‬
  • Place, Pristina Mall
    ‪17 min drive‬
  • Place, Mother Teresa Boulevard
    ‪19 min drive‬
  • Airport, Pristina (PRN-Pristina Intl.)
    ‪3 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Smoking

Standard Room, 1 Double Bed, Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed, Non Smoking (Living Room)

Family Suite, 1 King Bed, Non Smoking (Living Room) | Premium bedding, in-room safe, desk, blackout curtains

Family Suite, 1 King Bed, Non Smoking (Living Room)

  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite-1 King Bed, Non-Smoking, Family Room, Living Room, Shower, Coffee Maker, Wi-Fi

Premium bedding, in-room safe, desk, blackout curtains

Suite-1 King Bed, Non-Smoking, Family Room, Living Room, Shower, Coffee Maker, Wi-Fi

  • Sleeps 5
  • Free Wi-Fi

View all photos for 1 Double Bed, Smoking Room, Shower, Coffee Maker, Wi-Fi

Premium bedding, in-room safe, desk, blackout curtains

1 Double Bed, Smoking Room, Shower, Coffee Maker, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, Non-Smoking, Shower, Coffee Maker, Wi-Fi

Premium bedding, in-room safe, desk, blackout curtains

1 King Bed, Non-Smoking, Shower, Coffee Maker, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

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Property amenity
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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 154 reviews
The price is €92
includes taxes & fees
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About this property

Best Western Hotel Galla

This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free valet parking and a free airport shuttle. Other amenities include a coffee shop/cafe, a business centre and concierge services.
Best Western Hotel Galla offers 36 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and fans. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
At Best Western Hotel Galla, you'll find features such as free breakfast, WiFi in public areas and valet parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a playground
  • 8.6 miles (13.8 km) from Albi Mall and 9.3 miles (14.9 km) from Cathedral of Saint Mother Teresa
  • Free airport shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. A library, a terrace, and barbecue grills are also featured at the business-friendly Best Western Hotel Galla. A roundtrip airport shuttle is free (available 24 hours). Free self parking and valet parking are available.

This 3.5-star Lipjan hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 10 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
On-site venue No. 2 – This coffee shop only serves light fare. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: RSD 10
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: RSD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: RSD 10 (subject to availability)
  • Late check-out fee: RSD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Hotel Galla Lipjan
Best Western Galla Lipjan
Best Western Hotel Galla Hotel
Best Western Hotel Galla Lipjan
Best Western Hotel Galla Hotel Lipjan

Best Western Hotel Galla Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 76 reviews
Rating 8 - Good. 24 out of 76 reviews
Rating 6 - Okay. 6 out of 76 reviews
Rating 4 - Poor. 6 out of 76 reviews
Rating 2 - Terrible. 4 out of 76 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and easy in and out access. Good for late night travelers coming or going.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with good toiletries. Very friendly staff - helpful with getting a taxi. Food was great. Very convenient hotel by the airport. Will stay here again
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kenneth Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met our expectations; hotel staff friendly & helpful
Stayed 1 night in May 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing close except car rentals and the airport.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people..good place
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Rrahman

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean hotel with friendly and professional staff!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and excellent service
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Aurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and modern facilities and rooms, great food and welcoming feeling. If you are looking for accommodation with a modest rate, and are prepared to be "out of town" as a base for exploring this great country, the Best Western Hotel Galla is a great choice. Staff were very helpful, car hire was organised by the hotel with a reputable company and I was otherwise looked after in all aspects of my stay.
Stayed 11 nights in Sep 2022
Verified

2/10 Terrible

arianit

Liked: Cleanliness, amenities, property conditions & facilities
This is the first review I've ever done. Unfortunately it will not be so good. I got to the place
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for our needs.

The hotel is adjacent to the airport and offers a 24-hour shuttle. This was extremely important to me since I had an early flight. The staff was friendly and helpful. The lounge and restaurant are comfortable and very nice. I will stay here again on my next trip to Kosovo.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Waheed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport hotel

Excellent location for an early flight, the hotel is 2 minutes away from the airport and a free shuttle service is provided 24 hours per day. Pristina centre is approx 20-30 minutes away and a bus service 1A can be used for €3 each way.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great! very conveniant
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At first, they had a difficult time recognizing our booking through Hotels.com, but through valiant effort and perseverance they figured it out. And from that point on, we had excellent service and a wonderful stay. It might be good to contact the property in advance to confirm your booking.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Niman

Liked: Cleanliness, staff & service, property conditions & facilities
restaurant was horrible
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Frederik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a issues with our VISA to Europe and we had a reservation with them there and we needed to cancel since our VISA was cancelled and we never traveled there , Expedia return the money for the flight but when was the time for the RETURN - CANCELLATION of the reservation they NEVER RETURN THE PAYMENT !!!!! SHAME ! Even ecxpedia contact them and ask the manager and THEY DID REFUSE TO GIVE YOU THE MONEY BACK .
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to Pristina Airport. Reception staff were friendly and very solicitous. We had a good dinner, before we went to bed. Room was clean, and we didn’t hear the noise from the nearby airport. Wake up call was prompt, and the staff remembered to pack us breakfast, since we were leaving before their breakfast was being served. One of the staff used her personal car to take us to the airport, so that we didn’t have to wait for the shuttle to return. Our stay couldn’t have been better. Only minor concern was renovation of front area of hotel. It will eventually be an attractive welcome to travelers.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Nathan

Liked: Cleanliness, room comfort
Disliked: Staff & service

WOKEN BY WOMAN ENTERING MY ROOM AT MIDNIGHT!

At midnight I am awoken to a strange woman entering my room and turning my lights on! UNACCEPTABLE!!!! I reserved the room so that I would be able to sleep five hours before my long journey home, as the hotel is near the airport, but was only able to sleep two and a half after being woken up in a panic by a strange women turning my lights on and entering my room. It was very unsettling and made it impossible to go back to sleep. How did she get in? Can anyone simply walk into my room? Will it happen again? I later found out that the front desk had mistakenly given her my room key. There is simply no excuse for this. Hotels need to ensure the safety of their guests. The woman is not at fault, as she thought she was entering her own room. The experience was unsettling for her as well, as I am a big person and yelled at her while my brain was waking up and assessing the situation. No hotel guest should ever be put into a situation where they feel threatened or have concern for their safety, even if it is for a short while. I should be fully compensated for my stay, as I was only there for six and a half hours and was not able to get four to five hours of sleep. That was the whole point of reserving the room in the first place. The front desk made excuses by saying that the receptionist on duty was simply overworked and made an honest mistake. That is not my problem and is unacceptable. If the receptionist is overworked, then she isn’t being managed properly.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

JEROME

Disliked: Amenities
Réservé non fumeur et ai reçu chambre fumeur. Lavabo bouché. Pt déjeuner commence à 8h! Avec pas mal de vols bien plus tot. Je n ai pas eu le pt dej a emporter promis...
Stayed 1 night in Feb 2026
Verified

8/10 Good

Oguzhan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Otel genel olarak güzeldi, fakat oda kartımız çalışmıyordu. Tüm odaya girişlerde lobiden personele odamızı lobby kartıyla açtırmak zorunda kaldık.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
Superfreundliches Personal! Immer hilfsbereit! Hotel vom Flughafen zu Fuß zu erreichen.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Doruk Kubilay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En iyi Otel

Herşey çok güzeldi baştan sona ilgi alaka Hizmet
Stayed 5 nights in Jan 2025
Verified

4/10 Poor

Giorgio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel semplice ma pulito, unico vicino all'aeroporto.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Pulizia e posizione buoni. Cena ok. Colazione dalle 8 ma se non puoi farla ti offrono una lunch box
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Erkan

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 1 night in Sep 2022