Avenida Palace

5.0 star property

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Photo gallery for Avenida Palace

Lobby sitting area
Lobby lounge
Twin Room | Minibar, in-room safe, desk, blackout curtains
View from property
Front of property – evening/night

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Rua 1 De Dezembro 123, Lisbon, 1200
  • Rossio Square
    ‪2 min walk‬
  • Santa Justa Elevator
    ‪3 min walk‬
  • Avenida da Liberdade
    ‪3 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room

9.6 out of 10
Exceptional
(147 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite

10.0 out of 10
Exceptional
(21 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Twin Room

10.0 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Avenida Palace

Luxury hotel with free valet parking and fitness centre
A fitness centre, a bar/lounge and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Avenida Palace offers 82 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Avenida Palace's great location gets high marks from our customers. During your stay, you're just a quick walk from Rossio Square. You'll find features such as free WiFi in public areas and free valet parking, plus a gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Rossio Square and 3 minutes on foot from Avenida da Liberdade
Public spaces have free WiFi. A business centre and meeting rooms are available. You can enjoy a drink at the bar/lounge. A fitness centre, a library, and multilingual staff are also featured at the luxury Avenida Palace. Free self parking and valet parking are available.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 30 for children
  • A bar/lounge

Things to do

  • Gym
  • Library
  • Piano

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 6 floors
  • Banquet hall
  • Built in 1892
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property registration number 693

Property is also known as

Avenida Palace
Avenida Palace Hotel
Avenida Palace Hotel Lisbon
Avenida Palace Lisbon
Palace Avenida
Avenida Palace Hotel
Avenida Palace Lisbon
Avenida Palace Hotel Lisbon

Avenida Palace Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 888 out of 1003 reviews
Rating 8 - Good. 88 out of 1003 reviews
Rating 6 - Okay. 14 out of 1003 reviews
Rating 4 - Poor. 8 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter, Bakersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel very well located.
Stayed 6 nights in Mar 2025

10/10 Excellent

Khatira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not a single bad thing I can say about this hotel. From the moment I arrived, everything exceeded my expectations. The hotel itself is beautiful, with a stylish and welcoming atmosphere. The staff was absolutely amazing—friendly, attentive, and always eager to help with anything I needed. The breakfast was fantastic, offering a wide variety of delicious options to start the day. My room was spotless and incredibly comfortable, providing a perfect retreat after a day of exploring. The location couldn’t be better—central, convenient, and close to all the must-see spots. This hotel truly offers it all, and I highly recommend it to anyone looking for a top-tier experience.
Stayed 6 nights in Mar 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient!
Stayed 1 night in Mar 2025

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a 4-night stay at beautiful Avenida Palace, Lisbon. Our twin room was larger than other hotels we stayed in, and the room was refreshed as needed daily. All the staff were extremely helpful and friendly. A great buffet breakfast is provided. The location of the hotel is perfect for strolling to restaurants, tourist shops, and to the water where boat tours can be booked. Trams, buses, and hop-on-off tour buses are around the corner. It's a 20-minute taxi ride to the airport. Very convenient for everything. We were pleased with the hotel and its staff and would highly recommend it.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property and perfectly situated.

Amazing property, beautiful public areas, great staff, and perfectly located to explore Lisbon. This is where we will always stay when we return to Lisbon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

John

Stayed 2 nights in Mar 2025

10/10 Excellent

Monica

Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a classic in the middle of the action in Lisbon. Not only is it a beautiful property, the staff are all very friendly and welcoming, the morning breakfast is excellent. I’d highly recommend this hotel, you will not be disappointed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very ornate and classic hotel. The staff was extremely accommodating, ensuring we had food in our room by 4:00 a.m. due to an early flight, and a car waiting for us at 4:30 a.m. to get to the airport. Would love to stay again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jia-Yan, hanover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right at the center of the city, easy walk to see many different sights
Stayed 3 nights in Mar 2025

10/10 Excellent

daniel

Great staff
Stayed 1 night in Mar 2025

8/10 Good

AISLING

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I celebrated my birthday at Avenida Palace Hotel in February, and it was an unforgettable experience! The service was exceptional, and the special birthday surprise from the hotel made my stay even more memorable. We enjoyed live music in the lobby while admiring the beauty of the hotel's stunning historical interiors. The breakfast was delicious, featuring fresh-squeezed juices and a great selection of high-quality options. I highly recommend this hotel for a luxurious and charming stay!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ananth

Liked: Cleanliness
Stayed 3 nights in Mar 2025

2/10 Terrible

Fengkun

Stayed 3 nights in Mar 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Fantastic staff

A great classic hotel. The staff, especially the bar manager and his staff, are fantastic. Everyone does everything they can to make the stay as comfortable as possible. I can’t say enough about the men and women who work here. And it’s a beautiful classic hotel so close to the downtown. Highly recommend the Avenida Palace
Stayed 1 night in Feb 2025

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and Elegant

A great hotel. Great location. An elegant, charming hotel with an exceptional staff, especially the great bartenders.
Stayed 2 nights in Feb 2025

10/10 Excellent

carey

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I can't say enough good things about this hotel. It is majestic. The staff is impeccable. They catered to our every need. Every day we came back to the room to find presents. It is in the middle of the square - dining and shopping are all in walking distance. Ask the concierge to help find a driver if you don't have anything set up and they will take you all over the countryside. It is affordable and they will give you a wonderful driver. I felt safe and welcomed here. I traveled with my special needs son and they were so welcoming. We will be back!
Stayed 7 nights in Feb 2025

10/10 Excellent

Tamara, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many 5 stars hotels, but the difference is in staff. This hotel has so helpful and nice staff that is just a pleasure talking to them. Hotel is older (there are some visible cracks) but very well maintained, clean and safe. Breakfast is amazing! Every time I travel to Lisbon I'm staying at that hotel. If you can afford the price, you should choose this one - you will not be sorry.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service

Old fashioned style

Hotel style was very dated. Spacious public areas but no one was in them so seemed deserted. No fun or vibe. Color of the walls leading to our room (pale yellow) was very cold. Room was depressing. Bathroom very cluttered with stuff and fixtures (toilet and shower) were old. Really didn't enjoy relaxing in the room.
Stayed 4 nights in Jan 2025

8/10 Good

DANIEL, SANTIAGO DE CHILE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose high floor rooms. Noise of metro at lower level. Very nice Hotel, good service, lot of amenities. Close to Metro. Many restaurants nearby.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025