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Hello Lisbon Rossio Collection Apartments

4.0 star property

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Front of property – evening/night
1 bedroom, in-room safe, soundproofing, iron/ironing board
Small Studio | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Apartment, 1 Bedroom | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Superior Studio | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Breakfast available

Explore the area

View in a map
Calçada do Carmo, 43, Lisbon, 1200-090
  • Place, Rossio Square
    ‪1 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Small Studio

1 bedroom, in-room safe, soundproofing, iron/ironing board

Small Studio

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Studio

Superior Studio | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Studio

  • City view
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room dining

Apartment, 1 Bedroom

  • City view
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living room | TV

Superior Apartment, 1 Bedroom

  • City view
  • 55 sq m
  • Sleeps 6
  • 1 Double Bed, 1 Single Bunk Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Apartment, 2 Bedrooms

  • City view
  • 60 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 3 Bedrooms (3 bathrooms)

Apartment, 3 Bedrooms (3 bathrooms) | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Apartment, 3 Bedrooms (3 bathrooms)

  • City view
  • 80 sq m
  • Sleeps 8
  • 3 Queen Beds
  • Free Wi-Fi

Similar properties

Front of property – evening/night
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  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
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4.9 out of 5, Exceptional, 201 reviews
The price is €176
includes taxes & fees
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About this property

Hello Lisbon Rossio Collection Apartments

Along with laundry facilities, this smoke-free apartment building has express check-in and express check-out. WiFi in public areas is free. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and a TV with cable channels. A sofa bed, a coffee/tea maker and a hairdryer are among the other amenities available to guests. Housekeeping is not available.
Hello Lisbon Rossio Collection Apartments offers 20 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 4-star apartment has kitchenettes with fridges and microwaves. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided.

During your stay at Hello Lisbon Rossio Collection Apartments, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a round-trip airport shuttle (surcharge). This upmarket apartment building has 20 apartments over 4 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a sofa bed and cable TV
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities and a lift
  • Steps from Rossio Square and Santa Justa Elevator
  • Airport shuttle service available for a fee
Hello Lisbon Rossio Collection Apartments offers its guests laundry facilities, express check-in, and express check-out. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon apartment is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Cot: EUR 10 per day

Kitchenette

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: EUR 9 for adults and EUR 9 for children

Bedrooms

  • Bedroom
  • Sofa bed

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • No housekeeping service
  • Safe

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 20 units
  • 4 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9 for adults and from EUR 9 for children
  • Airport shuttle fee: EUR 30.00 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
Hotel Registry Number: 36284/AL, 36285/AL, 36298/AL, 36299/AL, 36300/AL, 36301/AL, 36304/AL, 36305/AL, 36306/AL, 36307/AL, 36315/AL, 36317/AL, 36318/AL, 36319/AL, 36320/AL, 36290/AL, 36293/AL, 36294/AL, 36296/AL, 36295/AL.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hello Lisbon Rossio Apartments Apartment
Hello Rossio Apartments Apartment
Hello Lisbon Rossio Apartments
Hello Rossio Apartments
Hello Lisbon Rossio Collection Apartments Apartment Lisbon
Hello Lisbon Rossio Collection Apartments Apartment
Hello Lisbon Rossio Collection Apartments Lisbon
Hello Lisbon Rossio s
Hello Lisbon Rossio Collection Apartments Lisbon
Hello Lisbon Rossio Collection Apartments Apartment
Hello Lisbon Rossio Collection Apartments Apartment Lisbon

Hello Lisbon Rossio Collection Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 568 reviews
Rating 8 - Good. 219 out of 568 reviews
Rating 6 - Okay. 52 out of 568 reviews
Rating 4 - Poor. 16 out of 568 reviews
Rating 2 - Terrible. 14 out of 568 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

x

Ad looks good. Ad looks good. Ad looks good. Ad looks good. Ad looks good. Ad looks good. Ad looks good. Ad looks good. it!
Stayed 3 nights in May 2020
Verified

6/10 Okay

Tracy

Liked: Communication
The property location was very easy to get to around to public transportation and in the downtown area. Instructions for entering building were sent two days prior so that worked out well. Grocery and shopping stores at foot of hill. Top of other hill are monuments and other shopping. The room was large and had everything you need as far as kitchen and enclosed balcony sitting area (overlooks crumbled area). No place to store clothes. The drain in my shower (4a) was backed up during my 4 day stay so quick showers to prevent overflow. Toilet dripped non-stop.
Stayed 4 nights in Sep 2020
Verified

8/10 Good

Jörg

Liked: Cleanliness
Das Apartment war sehr geräumig und für 4 Personen bestens geeignet. Jedoch fehlte in der Küche einige Ausrüstungsgegenstände, die Toilettenspülungen machten permanent Geräusche, bei Ankunft war der Kühlschrank dreckig, der Aufzug war nicht Betriebsbereit und noch weitere Kleinigkeiten.
Stayed 4 nights in Jul 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
Non mi è piaciuto il fatto che non si poteva viaggiare per il corona virus e non c'è stato verso di annullare la prenotazione che aveva la cancellazione gratuita. Ho manda diverse mail ma non c'era nessun link per accedere alla cancellazione.
Stayed 3 nights in May 2020
Verified

4/10 Poor

Tyson

Liked: Cleanliness, amenities
The property itself was fine and location great. We had a concern with communication as we learned upon arrival that we couldn’t pay onsite (even though that was offered through Expedia) and that we weren’t going to have access to the room unless we supplied a credit card number over the phone. It was late and I had my whole family standing outside the building so I gave my number. I should have been contacted about that before then. I had zero messages letting me know that payment hadn’t been received and that it would be required ahead of time to get a room. That should be the only option for this hotel in Expedia (pay ahead of time) because there is no attendant to take payments at the hotel.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado y muy confortable
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Nat

Liked: Cleanliness
Cet appartement est spacieux( 3 chambres 3 salles de douche (4d), lumineux, propre et très bien situé! Je recommande
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Evgeniya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Небольшой аппарат-отель около площади Rossio.

Отличное расположение в самом центре, сразу за вокзалом Rossio. Аппарат-отель небольшой. В номере - очень удобная кровать, кресло-кровать, стол, стулья, TV, небольшой шкаф, сейф. Кухня оборудована полностью: полномасштабный холодильник, плита, микроволновка, вытяжка, чайник, кофеварка, посуда и столовые приборы. Имеются стиральная машина, утюг и гладильная доска. Номер компактный. Персонала не видно. Ресепшина нет. Была небольшая заминка при регистрации: киоск самостоятельной регистрации не работал, пришлось звонить для получения кода от комнаты. Уборка 1 раз в 3 дня. Из минусов - отсутствие кондиционера для волос в ванной. Мыло, гель для душа, шампунь при уборке не пополнялись. Есть фен, биде. Халатов и тапочек нет. По обеспечению ванной на 4 звезды, конечно, не тянет. В целом нам отель понравился.
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Ghada

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice apartment,

The apartment was nice like it we stayed 3 days here, cleaning can be improve, other then that its really nice
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Virtual check-in was broken in the morning but the management team did not try to address until it was time to check in at 3pm. By that time, 3 families waiting to check in had already been waiting 30 mins for a representative to physically check everyone in. They could have planned better, knowing their virtual check in was broken.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
The property itself is quiet but the surrounding area is very noisy late info the night. Not sure if it is a weekend thing or if it is a daily affair.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, amenities
This is an excellent property with grat location. Suggest to provide som additional thinks like table salt & Pepper, dish washing soap and scruber etc.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A localização e limpeza nota 10
Stayed 2 nights in Sep 2019
Verified

8/10 Good

paolo

Liked: Cleanliness, amenities
ottima location comoda per tutte le escursioni . arredi nuovi e funzionali
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice amenities, safe and great value
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, perfect for our family of 5. Easy checkin and lots of dining options close.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Anneli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt bra boende med närhet till allt. Modernt och fräscht. Lite små saker som de behöver laga men annars kanonbra!
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Excellent location and very clean
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
La posizione della struttura è ottima. L’arredo è moderno e funzionale.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

KWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置超方便係正市中心, 就係火車站隔離無幾遠, 樓下已經有2間超市. 入住安排幾方便, 有24小時視像機, 可以通過即時對話輸入相關資料同埋scan護照就輕鬆入住, 亦可以係check out個陣用同一部機skype同服務員拎大門password然後寄存至最多晚上12點
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Allison

Liked: Cleanliness, amenities
Wasn’t much to look at on the outside, but inside it was very nice and modern. Kitchen was big and updated, but no soap was provided to do the dishes. TV service was ok. Check-in was only by machine and was confusing. Printed ticket didn’t have ink and so needed to rely on additional help (by a Skype phone mix) and an e-mail. Once we figured it out, it was fine. Location was good, central to a great restaurant and shopping district, and close to public transport.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Super,clean and comfortable bare bones accommodation in center of city (near train station). A couple of supermarkets just down the stairs, a bar next door and several cafes. The boxed breakfast delivered each morning was very generous and delicious. You buy the coffee downstairs or make it in the flat. Laundry and dishwasher soap is available, but no dish washing sponge, soap, paper towels, drying towel. Easy to purchase. TV is just movies, mainly in Portuguese. If in a car, parking would be a problem. Would use them again.
Stayed 3 nights in Nov 2019
Verified

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities

Nice location but...

Have stayed here before but don’t think I would again. They are good apartments and very central, but just lacking in a few basics. 1/ the shower was broken and difficult to use. 2/ the water didn’t drain properly in the bathroom. 3/ the iWIFI wasn’t very good. 4/ the tv was very limited in selection. 5/ the heater was pretty ineffective Great shame but these are fairly basic things in a small apartment/studio.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Katri

Liked: Cleanliness, staff & service

Great stay but...

The walls are paper thin at least on the 1st floor so remember to pack earplugs. Our apartment was facing a derelict building and there were a few homeless people camped in a nearby alcove. But we never had any trouble, so no need to be scared of any of that. Otherwise a pleasant stay. Lovely location with short walk to nearby bars, restaurants, cafes and shopping centre. Very close to the Rossio station.
Stayed 6 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Très bien situé!!!

Très bien. Hôtel bien situé, très propre et toute les commodités d’un petit appartement. La connexion wifi n’est pas très bonne. Plusieurs articles sont manquants dans la cuisine.
Stayed 2 nights in Nov 2019