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View all photos for Deluxe Penthouse, 1 Bedroom

Deluxe Penthouse, 1 Bedroom | Living room | Smart TV, Netflix

Deluxe Penthouse, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Standard Apartment, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living room | Smart TV, Netflix

Superior Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Studio

Junior Studio | In-room safe, desk, soundproofing, iron/ironing board

Junior Studio

  • 27 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Bungalow, Garden View

Deluxe Bungalow, Garden View | Private kitchenette | Fridge, microwave, oven, stovetop

Deluxe Bungalow, Garden View

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Similar properties

Enjoy the harbor view from our rooftop terrace, featuring comfortable seating areas and a pergola with string lights.

Jam Hotel Lisbon

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (620)
The price is €165
for 1 room
includes taxes & fees
4 Aug - 5 Aug
Jam Hotel Lisbon

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hello Lisbon São Bento Boutique Apartments

Apartment with an outdoor pool, near Santa Justa Elevator
This smoke-free apartment building features an outdoor pool, laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out, a garden and a picnic area are on-site. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a Smart TV with cable channels and Netflix, and other amenities include free WiFi and a sofa bed. Housekeeping is available once per stay.
Hello Lisbon São Bento Boutique Apartments offers 18 accommodations with a safe and a hairdryer. This accommodation is furnished with double sofa beds and desks. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Smart televisions come with cable channels and Netflix. Housekeeping is provided once per stay.

Recreational amenities at the apartment include an outdoor pool.
During your stay at Hello Lisbon São Bento Boutique Apartments, you're just a quick walk from São Bento Palace. Features include free WiFi in public areas, plus an outdoor pool and breakfast (surcharge). This apartment building has 18 apartments over 5 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a sofa bed and a living room
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a lift and a terrace
  • Just a 3-minute drive from Lisbon Cathedral and a few minutes from Commerce Square
  • Airport shuttle service available for a fee
Hello Lisbon São Bento Boutique Apartments offers its guests an outdoor pool, a terrace, and a garden. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. The business-friendly Hello Lisbon São Bento Boutique Apartments also features a picnic area, laundry facilities, and express check-in.

This Lisbon apartment is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:00 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request

Family friendly

  • Cot: EUR 10 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: EUR 9 for adults and EUR 9 for children

Bedrooms

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Netflix
  • Smart TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (once per stay)
  • Iron/ironing board
  • Luggage storage
  • Safe

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 18 units
  • 5 floors
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9 for adults and from EUR 9 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hello Lisbon São Bento Boutique Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
Hotel Registry Number: 35234/AL, 35264/AL, 35266/AL, 35269/AL, 35271/AL, 35272/AL, 35274/AL, 35275/AL, 35280/AL, 35284/AL, 35283/AL, 35287/AL, 35288/AL, 35289/AL, 35291/AL, 35292/AL, 35253/AL, 35260/AL.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hello Lisbon São Bento Valley Boutique Apartments Apartment
Hello São Bento Valley Boutique Apartments Apartment
Hello São Bento Valley Boutique Apartments
Hello Lisbon Sao Bento Valley Apartments
Hello Lisbon São Bento Valley Boutique Apartments Lisbon
Hello Lisbon São Bento Valley
Hello Lisbon São Bento Boutique Apartments Lisbon
Hello Lisbon São Bento Valley Boutique Apartments
Hello Lisbon São Bento Boutique Apartments Apartment
Hello Lisbon São Bento Boutique Apartments Apartment Lisbon

Hello Lisbon São Bento Boutique Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 382 reviews
Rating 8 - Good. 134 out of 382 reviews
Rating 6 - Okay. 39 out of 382 reviews
Rating 4 - Poor. 7 out of 382 reviews
Rating 2 - Terrible. 8 out of 382 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

James

Travelled with group

Good value & view. Nightmare check in.

The apartment itself was ok; great view but a bit run down (shower head was broken) & not as clean as it could be. They are lying about the property being vacant for 48 hours prior as we saw the previous guests check out of our room on the day we arrived. However the worst thing was the check in process. It was a nightmare. We knew it was a remote check in where we would receive a door code but we had no communication leading up to our arrival. On the day of arrival it took hours to even get anyone on the phone. We had asked for early check in but this didn’t happen. We had also asked for the bed to be made up - they were still doing this after we checked in, so clearly unprepared.
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was ok the check in process was pretty good. Location was near Chiado and it was pretty spacious The bathrooms had mold and mildew and so did the entrance foyer. I wouldn’t consider going back to this hotel due to the mold in the bathroom and the damage on the walls due to the shower water hitting the walls Constantly.
Stayed 4 nights in Dec 2019

6/10 Okay

Jeff

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice apartment awful welcome to Lisbon

Arrived at the apartment and was disappointed to find there was no reception. I hadn’t received any additional instructions ahead of my stay. I buzzed a buzzer to disclose who I was in the street over an intercom. I then got inside and realised it was a self check in. The check in process was painful, I had to attempt to check In on a machine and then had to phone a help line when my hotel.com reference hadn’t worked. I hadn’t been sent an email from the apartments with any new booking ref numbers. At this point and email was only then promptly sent by the ‘virtual receptionist’. With the information I required. Then my credit card wouldn’t work for city tax required. So had to get back on the phone to the remote assistance. They then had to call a cleaner to come and collect the tax in cash. I understand that this company probably has several apartments around the city and to keep staff costs down they have installed these machines to check in and then have one person to act as a virtual reception if required, but having just arrived in Lisbon and not expecting this it really wasn’t the welcome I’d hoped for, this experience actually made me feel very isolated and sad. The apartment was lovely but this cold frustrating non welcome to the city completely marred my very short stay there. They might have saved money on staff but it’s cost the soul of these apartments.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The staff were friendly. The properties need a little bit of tlc. A number of minor decorating issues needed attention. Also kitchens need coffee machines or cafetiers. The showers need attention and a door to stop the bathroom turning into a swimming pool.
Stayed 3 nights in Oct 2019

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

Aviya

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Automated check-in is convenient for the landlord but, after a long travel day, figuring out the machine and having to scan passports properly was quite frustrating and impersonal. There was no one there to greet us and speak briefly about Lisbon and the proximity as with many of the other small rentals we have had in Europe. The room itself was nice. Lots of room and recently updated except for the bathroom, which had multiple problems. The hook for the shower nozzle was broken so you couldn't have a proper shower. Mold in shower stall. Water damage on ceiling. Toilet roll holder had been ripped out of the wall. Toilet flusher very loose in the wall. Screws sticking out of the wall. Water damage behind the toilet. Not very well kept overall. Maid service every day, except the only thing they seemed to do was empty the garbage - which was totally unnecessary as there were only a few things in them. Not very environmentally friendly for sure. No recycling information was given. Location is good for walking and seeing the sights. Overall not bad, but repairs are needed in the bathroom.
Stayed 5 nights in Sep 2019

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment and well located-just let down by some some love that bulbs not working and lack of a tea towel. There is no one on site- check in and other communication via a call centre.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was spacious, comfortable and well-located, but the automated check-in and communications with staff was a bit frustrating.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was Excellent in all ways.....we had the deluxe penthouse on the top floor with 3 balconies in which 2 were facing the river. Great location, easy check in and the views were the best. We would open the windows and sliding glass door for the best breezes. This apartment was Excellent and would recommend it....I would give in 5 stars out of 5 !
Stayed 3 nights in Sep 2019

10/10 Excellent

Francine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Samir, London, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is GENUINE! I LOVED THIS PLACE. Its in Sao Bento and the neighbourhood at first glance looks like a favella but that also at another glance is beautiful. It's in old town so lots of walking but the apparment is 1000x better than expected. I recommend this place to everyone. Plus soo affordable!
Stayed 6 nights in Sep 2019

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location was good. It is not too far from lisbon downtown and the tram28 stop is close by. Convinient store is close by too and great restaurants are within 15mim of walk. However i find checkin process was a little confusing even though they sent us the instructions. I couldnt find the reservation number in the email so it took long time to check in. I also expected daily towel service or cleaning but it happens every 3 day apprently according to the person (you have to skype with the front person). I hope it was written somewhere in the room. it has kitchen, pool,garden laundry etc.
Stayed 4 nights in Aug 2019

8/10 Good

Piotr

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

A great place to stay but needs some improvement

Please see below my opinion on the appartment, rated from 1 to 5. Location - 4 Really close to the city centre, close to local shops. One star less due to the limited public transport options. Appartment itself - 5 Big and spacious, bigger than anticipated. Nice kitchen. Pool and the lovely garden. A/C. Really great. Cleanliness - 3 Mould in the bathroom, dirty pots in kitchen cupboard. No dishwasher tablets nor any other dishwashing detergents in the kitchen. Overall - 4
Stayed 3 nights in Aug 2019

8/10 Good

Ginny

Liked: Cleanliness, staff & service, room comfort

Bairro Alto Apartment

The apartment was comfortable and cute. Beautiful views from our balcony too. Though the service was great and the rooms and kitchen were clean, the bathroom needs much better overall attention in the maintenance area. This is not a hotel and does not have staff onsite. We knew this when booking and it was not an issue.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
The property was good, however there was extensive mould in the bathroom and unwashed dishes in the cupboard, which was a shame as everything else was good
Stayed 1 night in Jul 2019

6/10 Okay

Patrick

Liked: Cleanliness, room comfort

Nice Apartment in a Residential Area

This Apartment is based in a residential and very hilly area. The bed was very large and extremely comfort.Check in was brilliant and free locker space to leave to leave stuff after check out. The Bathroom had no toilet paper.The towel rail behind the door was hanging off the wall and there was scrapes on the wall. There was no cleaning service on any of the 4 days we stayed there. Overall a decent place to stay,
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

4/10 Poor

TonyBrooklyn, Brooklyn, NY

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed here for one night as we needed a place to crash for an early flight out. Property wasn’t in as great condition as the pictures depict. Check-in process was relatively smooth but a kiosk check-in with no attendant might not suit all travelers. Apartment wasn’t completely cleaned. Bathroom trash wasn’t taken out after previous guest. Some hairs were noticed in the bathroom and on the towels. Mold was noticed by the shower as the shower isn’t fully enclosed and easily leaks out. Provided Wi-Fi password never worked. Insufficient lighting - bedroom only has 2 small lamps and wall light switches don’t control them. Couldn’t figure out how to turn on AC in kitchen area. Remote only controlled bedroom AC unit. Have to carry your luggage up a half flight of stairs to get to the elevator. Definitely not handicap accessible. Elevator was so small it barely accommodated me, my wife and 3 pieces of luggage. Biggest issue: lock to main entrance was not locking properly and anyone could walk in by just pushing the door. You’re probably better off staying an AirBNB.
Stayed 1 night in Jul 2019

10/10 Excellent

Sean, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Mary

Travelled with family
Disliked: Cleanliness, room comfort

Sao Bento Apartment

Great location on a quite road. Very close to Bairro Alto area without the maddness of the nightlife. Tram 28 at the end of the road. The general complex was clean. The apartment unfortunately was not. Dirty bins and smell in kitchen area. Little dusty. Could do with a deep clean. We were in the 1 bedroom Superior apartment with balcony. 4 adults but it really is only suitable for 2. The bedroom is beautiful with fresh linen and plenty of wardrobe space and a safe. The living area has a sofa bed with no mattress so not comfortable. Kitchen very handy to have on a city break. Bathroom was basic but shower was powerful and always hot The garden area and pool a great addition to this apartment. Very peaceful apart from the noise of a rooster and chickens from field behind pool area. But quirky. Recommend this place but only for 2 people.
Stayed 4 nights in Jul 2019

8/10 Good

Bernadette, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

The apartment was clean, well-appointed and in a fantastic location. Communication with the host was excellent and overall, we enjoyed our stay so much that we wanted to stay another night! (Alas, the apartment was already booked and not available.) The only reason I gave it four instead of five stars was that the lighting in the bathroom was a little too dim and the light bulbs in the living area needed replacement. Nevertheless, I would highly recommend this place!
Stayed 2 nights in Jun 2019