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Jam Hotel Lisbon

3.0 star property
VIP Access

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Photo gallery for Jam Hotel Lisbon

Outdoor pool, pool loungers
Rooftop terrace
Reception
Interior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

View in a map
80 Avenida 24 de Julho, Lisbon, 1200-870
  • Place, Rossio Square
    ‪3 min drive‬
  • Place, Avenida da Liberdade
    ‪3 min drive‬
  • Place, Marquis of Pombal Square
    ‪4 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room

1 bedroom, in-room safe, individually decorated, desk

Double Room

9.4 out of 10
Exceptional
(38 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, in-room safe, individually decorated, desk

Standard Triple Room

9.2 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, in-room safe, individually decorated, desk

Standard Quadruple Room

9.2 out of 10
Wonderful
(48 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Executive Room

Executive Room | 1 bedroom, in-room safe, individually decorated, desk

Executive Room

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, individually decorated, desk

Family Room

9.6 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Extra Room

1 bedroom, in-room safe, individually decorated, desk

Extra Room

  • Sleeps 2

View all photos for Ultra Room

1 bedroom, in-room safe, individually decorated, desk

Ultra Room

  • Sleeps 4

View all photos for Hyper Room

1 bedroom, in-room safe, individually decorated, desk

Hyper Room

  • Sleeps 3

View all photos for Supra Room

1 bedroom, in-room safe, individually decorated, desk

Supra Room

  • Sleeps 5

View all photos for Mega Room

1 bedroom, in-room safe, individually decorated, desk

Mega Room

  • Sleeps 6

Family Room

  • Sleeps 6

Standard Quadruple Room

  • Sleeps 4

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About this property

Jam Hotel Lisbon

Central hotel connected to a railway/underground station in Lisbon with a rooftop terrace
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site. Change of towels is available on request
Jam Hotel Lisbon offers 100 air-conditioned accommodations with a safe and a hairdryer. This individually decorated accommodation includes desks. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of Jam Hotel Lisbon's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from National Museum of Ancient Art. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Fusion cuisine while dining at Mojjo
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Rossio Square and a few minutes from Commerce Square
  • Airport and beach shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Jam Hotel Lisbon. A complete renovation of Jam Hotel Lisbon was completed in July 2023.

Smoking is allowed in designated areas at this 3-star Lisbon hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Mojjo – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Cabana Rooftop – This poolside rooftop bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 9:00 AM to 7:00 PM (EUR 12 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cabana Rooftop
  • Mojjo

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room babysitting
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Cobblestone flooring in public areas
  • No lift
  • Smooth flooring in room

More

  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - July 2023
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 70 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: EUR 12 per day (open 9:00 AM to 7:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and outdoor lighting
Jam Hotel Lisbon offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jam Hotel Lisbon Hotel
Jam Hotel Lisbon Lisbon
Jam Hotel Lisbon Hotel Lisbon

Jam Hotel Lisbon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 543 out of 730 reviews
Rating 8 - Good. 142 out of 730 reviews
Rating 6 - Okay. 24 out of 730 reviews
Rating 4 - Poor. 8 out of 730 reviews
Rating 2 - Terrible. 13 out of 730 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was a great, pleasant experience! Very well located, easy to get anywhere from there.
Stayed 3 nights in May 2025

8/10 Good

Marc-André

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very cool concept and kids loved the room and their beds. Staff was super friendly. Area around the hotel was safe, but can be a bit noisy at night. Would still highly recommend. The pool and the bar on the rooftop are a great plus.
Stayed 4 nights in Aug 2025

10/10 Excellent

nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel, lovely staff!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Merany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well designed and very comfortable. It’s very close to Santos where you can find many restaurants and shops. The room was great and had a very pleasant experience with the staff who were always ready to help.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anne-Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super endroit on adore!
Stayed 3 nights in Jul 2025

2/10 Terrible

Armando

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lubana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and unique looking. Super clean rooms and lobby, the pool area very nice except the pool water wasn’t clean. Would have been practical to have a mini fridge in the room otherwise it was excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

BLAINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very simple, but VERY well decorated. We were very comfortable and it was easy to get to the main areas of Lisbon. The bar and pool on the roof were a great hangout space.
Stayed 4 nights in Jul 2025

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop patio and shared areas are all excellent, especially as the rooms are quite small. The staff was very helpful and the rooms are clean and very quiet.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sara K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Well located. Good size rooms and good services. Highly recommended.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of character, good breakfast, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the quad room, it was perfect for our family of four … kids aged 11 & 14. The location was a quick walk to the Time Out Market which was great. Breakfast was decent, wish there had been more fruit options. Also wish the rooms had a mirror outside of the bathroom so that more than one person could be getting ready at a time. But overall we loved it! The vibe was super cool and unique and the rooftop pool was lovely!
Stayed 3 nights in Jul 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 2 nights in Jul 2025

8/10 Good

Cory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, friendly staff nothing bad about the place other than the parking which is bad. Parking limited to 4h so you are stuck putting money in the meter. Otherwise can find 24h parking far away with walk. If you have no car place is amazing with great staff, quiet and clean facilities albeit no gym.
Stayed 1 night in Jul 2025

10/10 Excellent

Rania

Stayed 1 night in Jun 2025

10/10 Excellent

Rania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! The staff is professional and very friendly!
Stayed 1 night in Jun 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
BED BUGS AND GASLIGHTING – AVOID AT ALL COSTS I stayed at JAM Lisbon and woke up covered in bed bug bites. I immediately informed the staff, who moved my room and “treated” my luggage—clear signs they knew the issue was real. Yet they later denied responsibility, suggested it might be from my flight, and claimed their smart sensors detected nothing. Classic deflection. This was not a minor inconvenience. It was an infested room, ruined sleep, anxiety about bringing bugs home, and no accountability. They refused a refund, offered a free breakfast instead, and gaslit me by implying I imagined the bites. Disgraceful customer service, zero responsibility, and a patronizing follow-up email. Do not trust this hotel. Do not stay here. You’ve been warned.
Stayed 4 nights in Jul 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super unique artistic space balanced with family friendly accommodations. Hard to pull off, but they do it well. Would recommend to all my friends.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Brandie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels I’ve stayed at!

Loved it! Very industrial but really cool and quirky repurposed hotel. The rooms had enough space/beds and didn’t have all the unnecessary filler. Coffee station on every floor, communal fridge, stove and microwave in lobby. Great cabana upstairs with bar, ping pong and pool. Great location on the dock close to city center and public transportation. It’s a 20 min walk or two train stops. Service was amazing. Only con for me was the low shower water pressure, but you can’t have it all i I guess! HIGHLY RECOMMEND!
Stayed 5 nights in Jun 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved the hotel!
Stayed 1 night in Jul 2025