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My Story Hotel Augusta

3.0 star property

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Photo gallery for My Story Hotel Augusta

Exterior
Daily buffet breakfast (EUR 15 per person)
Reception
1 bedroom, minibar, in-room safe, desk
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
R. de São Nicolau, 78, Lisbon, 1100-549
  • Santa Justa Elevator
    ‪3 min walk‬
  • Rossio Square
    ‪5 min walk‬
  • Avenida da Liberdade
    ‪10 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Double Room, City View

Double Room, City View | Street view

Double Room, City View

8.8 out of 10
Excellent
(10 reviews)
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

8.2 out of 10
Very good
(34 reviews)
  • 9 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

1 bedroom, minibar, in-room safe, desk

Twin Room

8.0 out of 10
Very good
(1 review)
  • 9 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

1 bedroom, minibar, in-room safe, desk

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double City View

1 bedroom, minibar, in-room safe, desk

Double City View

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

My Story Hotel Augusta

Hotel with a restaurant, a short walk to Rossio Square
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
My Story Hotel Augusta offers 46 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

My Story Hotel Augusta's great location gets high marks from our customers. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the central location and the helpful staff
  • Just a 4-minute walk from Rossio Square and 11 minutes on foot from Avenida da Liberdade
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. My Story Hotel Augusta also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
My Story Hotel Augusta has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (130 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for one night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 9985
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Charming Hotel Augusta Lisboa
My Story Charming Augusta Lisboa
My Story Charming Augusta
My Story Charming Augusta Lis
My Story Charming Hotel Augusta Lisbon
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Hotel My Story Charming Hotel Augusta
MY STORY HOTEL CHARMING AUGUSTA Lisbon
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MY STORY CHARMING AUGUSTA
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Hotel MY STORY HOTEL CHARMING AUGUSTA
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My Story Hotel Charming Augusta
My Story Hotel Augusta Hotel Lisbon

My Story Hotel Augusta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 311 out of 471 reviews
Rating 8 - Good. 122 out of 471 reviews
Rating 6 - Okay. 21 out of 471 reviews
Rating 4 - Poor. 11 out of 471 reviews
Rating 2 - Terrible. 6 out of 471 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stacy

Stayed 4 nights in Mar 2025

6/10 Okay

Christina

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Location was handy to everything, very close to the metro and train and other sights. Loads of options to eat, but they would be known as tourist traps. People outside trying to coax you inside. The rooms are very warm, air-con was set to heat due to the time of year. Hotel tried to switch it to cool when I asked, but when it didnt work, they told me to open the window. I had been doing that, but when you're woken up at 3am with the heat (24oC) in the room, opening a window in a busy and lively area doesnt equate to a good night sleep!
Stayed 4 nights in Mar 2025

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Rooms are small

It was too small for my family of 3. The room appeared larger in the photos but the bed took up most of the space. The room appeared clean, and the staff was friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Ken Mira

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Hong Nhat Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Small room but clean with enough amenities. Bring your own toothbrush and toothpaste. Staff are very friendly and courteous.
Stayed 3 nights in Feb 2025

10/10 Excellent

Warfan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights and we absolutely loved this hotel. It is centrally located, close to all the transit stations, and there are plenty of shops and restaurants in the area. The hotel itself was very clean and pleasant.
Stayed 2 nights in Feb 2025

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly incompetent and inconsistent. One night we were able to order breakfast at 1:15 am due to jet lag the next day we could not order breakfast at 12:10. Property does not feel clean. Gross carpentry and bathrooms that do not feel sanitary. Overall I would not recommend staying here
Stayed 4 nights in Feb 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y las habitaciones un poco chiquitas pero están buenas y limpias
Stayed 2 nights in Nov 2024

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything. Rooms and hotel is very clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. The room was small but comfortable and nice. We left some of our things behind by accident and they emailed us to let us know, the honesty was appreciated and we were able to retrieve our things. I would absolutely stay here again!
Stayed 5 nights in Oct 2024

8/10 Good

RAY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Place is good but very small. Bathroom is very small and can hardly fit
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. This is a small hotel but nice staff, room was comfortable, efficient air conditioning, and comfortable bed. We were on 4th floor with view of a brick wall next door but didn't care because not in our room much. The location is excellent, right among many popular areas but was quiet for sleeping. Have to pay for the breakfast there or many choices at nearby pastry shops. There are 2 other Sister My Story book hotels that seemed nice and you get a discount to eat at one right across the street. We noticed in Portugal the hotels do not have washcloths, Just hand size or large bath towels.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel located at steps of Augusta road

Very good and clean hotel. Great location and good service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Amenities
Excellent location, nice view on the 5th floor. Staff very nice and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Randall

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Lisbon and staying at My Story Hotel Augusta was great, location location, you can beat it, walkable to many places, shopping, Fado, Castles, etc, room on the small side but very clean, staff super friendly, great breaksfast, buffet style with many choices at a reasonable price, definetely would stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Randall

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Lisbon and the My Story Augusta Hotel has a great location, walkable to many places, rooms were very clean, on the small side but location location is more important. Staff super friendly, breakfast was good, buffet style with many choices and very reasonable price
Stayed 2 nights in Sep 2024

10/10 Excellent

Dwayne Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Nice hotel in the centre of Lisbon. Lots to do in the evenings, great people and a fantastic breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Loleeta

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Bow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was in the heart of the city and right below the street bustled with people, restaurants and shops. We had a room in the corner, which was quite spacious, bathroom was large and shower was great. We found the bed super comfortable. Ultimately, the hotel organised a unsolicited birthday surprise, which showed that they really cared about their guests. When we return to Lisbon again we'll definitely be staying there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Giselle

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Bich

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with amazing people, highly recommended
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small Room but Good Location.

Smaller than expected room. Good location. Really clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central to everything
Stayed 7 nights in Aug 2024