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Palácio Ludovice Wine Experience Hotel

5.0 star property
VIP Access

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Photo gallery for Palácio Ludovice Wine Experience Hotel

Front of property
Restaurant
Signature Suite | Living area | 49-inch LED TV with premium TV channels, TV
Reception
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Laundry

Explore the area

View in a map
R. de São Pedro de Alcântara, 39-49, Lisbon, Lisboa, 1250-237
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Place, Rossio Square
    ‪5 min walk‬
  • Place, Santa Justa Elevator
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Deluxe Room

10.0 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Suite

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Comfort Room

Comfort Room | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Comfort Room

9.4 out of 10
Exceptional
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Classic Room

9.6 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Superior Room

9.6 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Signature Suite

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Palácio Ludovice Wine Experience Hotel

Luxury hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area and spa services.
Palácio Ludovice Wine Experience Hotel offers 61 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. LED televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Palácio Ludovice Wine Experience Hotel. During your stay, you're just a quick walk from Avenida da Liberdade. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Avenida da Liberdade and Rossio Square
Palácio Ludovice Wine Experience Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and coffee/tea in common area are also featured at the luxury Palácio Ludovice Wine Experience Hotel.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Palácio Ludovice Wine Experience Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • Winery release events

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Full-service spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10098
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palácio Ludovice Wine Experience Hotel Hotel
Palácio Ludovice Wine Experience Hotel Lisbon
Palácio Ludovice Wine Experience Hotel Hotel Lisbon

Palácio Ludovice Wine Experience Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 510 out of 575 reviews
Rating 8 - Good. 42 out of 575 reviews
Rating 6 - Okay. 14 out of 575 reviews
Rating 4 - Poor. 5 out of 575 reviews
Rating 2 - Terrible. 4 out of 575 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon, Glen Ellyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful hotel in a central location. Pleasant and courteous staff and great housekeeping.
Stayed 3 nights in Jun 2025

4/10 Poor

Alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The shower would NOT stopped running in the room next to ours. They were doing maintenance and yelling until 12am.
Stayed 3 nights in Jun 2025

2/10 Terrible

Rachel

Travelled with partner
Liked: Cleanliness
Hotel failed to inform anyone that there would be a festival with DJ and electronic music directly outside our bedroom window. The music and bass went all night until finally stopping at 4:00 am. Area is surrounded by bars and clubs with young tourists. Great area if you are looking to party, but terrible if you are trying to relax or sleep.
Stayed 2 nights in Jun 2025

10/10 Excellent

Siqing

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easily one of our favorite hotels. The staff are so thoughtful about each part of your experience. Would definitely stay here again and are grateful we were recommended this property for our trip.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was in a great central location, great decor, spacious room with friendly staff. We had an amazing city view!
Stayed 2 nights in Jun 2025

10/10 Excellent

John R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Great hotel and great views!
Stayed 4 nights in Jun 2025

10/10 Excellent

Kristy

Stayed 5 nights in Mar 2025

10/10 Excellent

NEIL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent services
Stayed 8 nights in May 2025

10/10 Excellent

Doru

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful historic building and great service from the staff.
Stayed 3 nights in May 2025

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and property.
Stayed 1 night in May 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful. Our room had 3 balconies over a busy square and we were worried about noise. We were wrong, the sound proof windows made sure we did not hear a thing.
Stayed 4 nights in May 2025

10/10 Excellent

Nicole

Stayed 5 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel in a prime location in Lisbon. This hotel is impeccably designed and in a great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Adam A

Stayed 1 night in Apr 2025

8/10 Good

Michael

Stayed 6 nights in May 2025

10/10 Excellent

Faraz

Stayed 2 nights in May 2025

6/10 Okay

Maria Carmencita, New York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I rarely leave negative reviews, but unfortunately, our experience at Palacio Ludovice fell short of expectations—particularly due to the disappointing service we encountered from the front desk and concierge team. While the property itself is undeniably beautiful and well-maintained, the warmth and hospitality you'd expect from a hotel of this caliber were noticeably absent. On several occasions, different members of our family approached or called the front desk and concierge to ask for basic assistance or information, and we were met with cold, disinterested, and at times dismissive responses. What should have been a welcoming and helpful point of contact instead left us feeling like we were inconveniencing the staff simply by asking for help. This lack of attentiveness and courtesy was surprising and frankly unacceptable, especially for a hotel that positions itself as a luxury boutique stay. The service simply did not match the standard promised by the setting and price point. Hospitality is more than just elegant interiors—it’s about making guests feel looked after and valued. Unfortunately, that was not our experience here. We hope this feedback is taken constructively, as the potential for excellence is certainly there if the guest service improves.
Stayed 5 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

sabine

Stayed 1 night in May 2025

10/10 Excellent

Walter, Bronx

Stayed 3 nights in May 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! Such a cool hotel and very nice services. Made us feel very posh.
Stayed 2 nights in Apr 2025

10/10 Excellent

richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderfully helpful staff ( thank you Ines), and outstanding renovation of 400 year old building. Can’t say enough good words about it. Highly recommended!
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location!
Stayed 4 nights in Apr 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a surprise trip for my husband’s birthday …had all the kids travel to Portugal and surprise him ! The hotel was so accommodating, friendly and helpful ! Great location ! Easy walking to wonderful restaurants and shops ! Will definitely return!
Stayed 4 nights in Apr 2025