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Urbano FLH Hotels Lisboa

4.0 star property

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Photo gallery for Urbano FLH Hotels Lisboa

Lobby sitting area
Reception
Superior Room | 1 bedroom, in-room safe, blackout curtains, free WiFi
Basic Double Room | 1 bedroom, in-room safe, blackout curtains, free WiFi
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
42 RUA DA MADALENA, Lisbon, 1100-321
  • Place, Lisbon Cathedral
    ‪2 min walk‬
  • Place, Commerce Square
    ‪2 min walk‬
  • Place, Rossio Square
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Interior Double Room

1 bedroom, in-room safe, blackout curtains, free WiFi

Interior Double Room

9.0 out of 10
Wonderful
(50 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, in-room safe, blackout curtains, free WiFi

Basic Double Room

8.6 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | 1 bedroom, in-room safe, blackout curtains, free WiFi

Twin Room

9.4 out of 10
Exceptional
(25 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, blackout curtains, free WiFi

Deluxe Double Room

9.6 out of 10
Exceptional
(22 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Interior Single Room

Interior Single Room | 1 bedroom, in-room safe, blackout curtains, free WiFi

Interior Single Room

9.4 out of 10
Exceptional
(23 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Comfort Room

Comfort Room | 1 bedroom, in-room safe, blackout curtains, free WiFi

Comfort Room

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, blackout curtains, free WiFi

Superior Room

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Urbano FLH Hotels Lisboa

Hotel with free breakfast, 9-minute walk to Rossio Square
This smoke-free hotel features a 24-hour front desk, a front desk safe and free breakfast. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Urbano FLH Hotels Lisboa offers 26 accommodations with a safe and complimentary bottles of water. Cable televisions are provided.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The free breakfast at Urbano FLH Hotels Lisboa gets high marks from our customers. During your stay, you're just a quick walk from Rossio Square. Free WiFi in public areas is available.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the central location and the clean guestrooms
  • Within a 10-minute walk of Rossio Square and Castle of São Jorge
Free breakfast is available daily. WiFi is free in public spaces. Urbano FLH Hotels Lisboa also features multilingual staff, a front desk safe, and a lift.

This 4-star Lisbon hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (70 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 100-cm TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Urbano FLH Hotels Lisboa Hotel
Urbano FLH Hotels Lisboa LISBON
Urbano FLH Hotels Lisboa Hotel LISBON

Reviews

Urbano FLH Hotels Lisboa Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 673 out of 875 reviews
Rating 8 - Good. 159 out of 875 reviews
Rating 6 - Okay. 22 out of 875 reviews
Rating 4 - Poor. 12 out of 875 reviews
Rating 2 - Terrible. 9 out of 875 reviews

Reviews

10/10 Excellent

Eva, Brooklyn

Stayed 1 night in Aug 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, great location
Stayed 1 night in Aug 2025

10/10 Excellent

Sireen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easily walkable.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean and recently updated hotel very close to the cruise port if you’re taking a cruise
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast in the morning. We weren’t there during the day, but the always have coffee and snacks available for free
Stayed 7 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment you check in with friendly staff, you are greeted with a smile and they make everything so convenient. The complementary breakfasts are incredible as well as having coffee, tea, and water 24/7. I will definitely be returning to this hotel in the future.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful experience! From the moment you arrive, you were greeted with a smile by the friendly staff who welcome to and makes everything so convenient. The complementary breakfast in the morning are incredible as well as having access to tea, coffee and water 24/7 I will definitely visit this hotel again in the future
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Staff are excellant and breakfast was good.
Stayed 1 night in Aug 2025

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked FLH Urbano Hotel through Expedia because it was advertised as recently renovated. I even double-checked photos from both the hotel and past guests on other platforms to make sure it looked clean and updated. Unfortunately, what I walked into was far from what was promised. Upon arrival, I was hit with a strong musty odor in the room. Within minutes, I suffered an asthma attack due to mold exposure. I requested a room change, but every room I was shown had the same issue—visible mold, dampness, and poor air quality. I had no choice but to leave and book another hotel for my health and safety. The frustration didn’t end there. FLH Urbano Hotel refused to issue a refund and told me to go through Expedia. I did, but Expedia never received a response from the hotel, and I was left with no refund and no resolution. So now I’ve paid for two hotels, even though I couldn’t stay at the first one due to a legitimate medical concern. This was not just disappointing—it was infuriating. The lack of accountability and basic hygiene is unacceptable. If you value your health, your money, and your peace of mind, do not stay here.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel

Lovely hotel. Friendly helpful staff , clean spacious room, comfy bed and pillows / good shower, tea in room ( needed milk) free coffee and sweet treats in the lounge. Fab breakfast included cant fault it quality ingredients . Great quiet location for exploring Lisbon. Would recommend and stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Alain

Travelled with partner
Disliked: Staff & service
Totally inflexible experience. I had booked a non-refundable room, and 10 days before check-in, I contacted the hotel to request a change of dates—not a refund. The new dates were available and the hotel declined the change. It felt as though they were trying to rebook the room: I had to follow up for check-in instructions they were supposed to send “shortly,” and after one night of no-show, they contacted me asking whether I’d be arriving for the second night. Very disappointing customer service with no consideration for a reasonable and timely request.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room layout
Stayed 1 night in Jul 2025

10/10 Excellent

Shuhei

Stayed 3 nights in Jul 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel.

Très bon hôtel. Service excellent Déjeuner excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 1 night in Jul 2025

10/10 Excellent

sahel

Stayed 3 nights in Jun 2025

10/10 Excellent

payman, Fredericton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean. Nice staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is great, close to everything. Breakfast is a highlight, everything was delicious. Staff are very kind.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for solo travelers

I really enjoyed staying here. Hospitality was great, and the breakfast was delicious! Will be returning.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
Great location. Staff is super friendly and helpful. Only thing missing was an iron...kind of a bummer. Definitely would stay there again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great hotel, extremely comfy bed, breakfast was great
Stayed 4 nights in Jul 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Location, hotel and breakfast were excellent. staff were exceptional
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Great!
Stayed 2 nights in Jun 2025