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Brownlows Inn

3.0 star property

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Photo gallery for Brownlows Inn

Soundproofing, iron/ironing board, free WiFi, bed sheets
Standard Twin Room, 2 Single Beds, Non Smoking, City View | Soundproofing, iron/ironing board, free WiFi, bed sheets
Soundproofing, iron/ironing board, free WiFi, bed sheets
Property entrance
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
10 Mount Pleasant, Liverpool, England, L3 5RY
  • Place, Concert Square
    ‪3 min walk‬
  • Place, Liverpool ONE
    ‪6 min walk‬
  • Place, Cavern Club
    ‪11 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪22 min drive‬

Room options

View all photos for Basic Single Room, 1 Single Bed, Non Smoking

Basic Single Room, 1 Single Bed, Non Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

Basic Single Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking, City View

Standard Twin Room, 2 Single Beds, Non Smoking, City View | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds, Non Smoking, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Single Use, 1 Large Single Bed, Non Smoking, City View

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double Room Single Use, 1 Large Single Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Basic Double Room, 1 Double Bed, Non Smoking

Basic Double Room, 1 Double Bed, Non Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

Basic Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Single Beds, Non Smoking

Standard Triple Room, 3 Single Beds, Non Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Triple Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Quadruple Room (Large Family)

Soundproofing, iron/ironing board, free WiFi, bed sheets

Quadruple Room (Large Family)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Family Room - 5 People

  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

Executive Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Single Room

  • City view
  • Sleeps 1
  • 1 Single Bed

Executive Triple Room

  • City view
  • Sleeps 3
  • 3 Single Beds

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About this property

Brownlows Inn

Hotel with a bar, 7-minute walk to Liverpool ONE
A bar/lounge, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Brownlows Inn offers 17 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Brownlows Inn. During your stay, you're just a quick walk from Liverpool ONE. Features include free WiFi in public areas and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage
  • Within a 15-minute walk of Liverpool ONE and Royal Albert Dock
Brownlows Inn offers its guests a vending machine. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 3-star Liverpool hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Brownlows Inn Liverpool
Brownlows Liverpool
Brownlows
Brownlows Inn Hotel
Brownlows Inn Liverpool
Brownlows Inn Hotel Liverpool

Brownlows Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 181 out of 585 reviews
Rating 8 - Good. 177 out of 585 reviews
Rating 6 - Okay. 90 out of 585 reviews
Rating 4 - Poor. 69 out of 585 reviews
Rating 2 - Terrible. 68 out of 585 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Mariama

Stayed 1 night in Oct 2025

2/10 Terrible

Lucy

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Claire

Disliked: Cleanliness, property conditions & facilities, room comfort
LOVELY GIRL ON RECEPTION BUT - Absolutely disgusting! Was like walking into a brothel. The bed was filthy with stains all over the covers. The mattress sat on top of a piece of wood screwed to the base. The bathroom absolutely stunk and was thick in mould. Needless to say we checked out within 10 minutes of checking in. Would NOT recommend this place to my worst enemy. AVOID!!!!!!
Stayed 2 nights in Oct 2025

8/10 Good

Mei Ting

Liked: Cleanliness, staff & service
Disliked: Amenities
You get what you pay for. Room was clean. I had a relatively quiet room but still have a constant machine humming sound from outside. My next door was playing loud music at 11pm and talked loudly. I told the male staff at night, he wasn very kind to get them sorted for me.
Stayed 1 night in Sep 2025

6/10 Okay

alan

Room one is so small the bed fits in all 4 walls and leaves no space. Not good for anyone with any kind of physical challenges. Staff were great on both days.
Stayed 1 night in Sep 2025

2/10 Terrible

Peter

Business traveller
Disliked: Amenities
There were no curtains! Only cheap office type vertical slats and not covering the full window. No carpet only hard flooring. Door didn’t close properly. Some of the lights and sockets didn’t work. Karaoke bar underneath but TBF it did stop at 1000 pm. Workmen started outside the room door at 0730 on the second morning. Corridors all had hard flooring and walls so people passing and talking could be heard clearly. One of the worst hotel rooms I’ve ever stayed in.
Stayed 2 nights in Sep 2025

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service
Good location, cheap/ basic hotel but clean also comfortable beds
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Liked: Staff & service
Disliked: Property conditions & facilities
Basic room but poor blinds and a windows that wouldn’t close made for a poor nights sleep
Stayed 1 night in Sep 2025

2/10 Terrible

Orla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

sevgi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The receptionist was not helpfull for everything. The room that was given me was under terrible noise came from the pub in down floor. I requested them to change my room but they did not. When I carried my suitcase they even did not helped me when I was really needed to help. If you want to rest you should never choose that hotel.
Stayed 1 night in Sep 2025

6/10 Okay

stephen

Travelled with partner
nothing
Stayed 2 nights in Sep 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 2 nights in Sep 2025

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Matt

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Megan

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Nathan

Travelled with group
Stayed 2 nights in Sep 2025

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, staff & service

Disappointing

This is a strange place... Clearly it has been renovated recently, but it's lacking in so many ways.. Generally, the staff are super-helpful, and I won't fault them. The hotel is actually two separate properties on Mount Pleasant, and the rooms in the building further up the street are really small... In the other building the rooms are bigger, but I was surprised to find that there are not bedside tables or lights, so all you have is the ceiling lights... The bathroom is fine, but my room had the tiniest hand basin I'd ever seen, and whilst a kettle is provided in the room, it is impossible to fill it up from the tap... Still, it's central with some good places to eat nearby, but I'm pretty sure you could do better for the same money elsewhere...
Stayed 2 nights in Sep 2025

4/10 Poor

Joseph, Welling

Disliked: Cleanliness, amenities, property conditions & facilities
It's not good
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Travelled with family and small children
Chesp clean 👌
Stayed 1 night in Aug 2025

2/10 Terrible

Alon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I got a room which has a single bed when I reserved a twin bed room. The property manger claimed that they had a mistake with the picture they put on Hotels.com. The bathroom was stinky from the drain, the door lock was not working so I needed the receptionist come to lock and unlock the door every time I wanted to leave the room and come back. The room was the dirtiest I ever saw and only a door separated it from the other room so basically it was a shared room
Stayed 2 nights in Aug 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 2 EXECUTIVE rooms for for a 5 night stay, so was therefore extremely disappointed not to get the "city view" or "daily housekeeping" that is promised for this option. The room was so small I couldn't even place my suitcase on the floor and had to store it next to the shower. There was no housekeeping whatsoever - I was told that staff don't go in without permission and things like toilet roll have to be requested. Why not have a "do not disturb" / "please clean my room" sign like most other hotels? Or just don't offer housekeeping. My city view was of an industrial extractor fan. The welcome wasn't very friendly (I stated I was checking in via intercom, I was answered with a sigh and "yeah your name" before I could go to reception), I was also asked for photo ID, which I hadn't been warned about, and had to hand over my bank card to have £1 taken from it. As I had paid in advance and there was no chargeable services available, this seemed odd. We were put on the very top floor - 3 sets of stairs is hard going with a suitcase and no lift. The location is convenient for the city centre - if I was only staying a couple of nights it would have been fine, but having paid for executive rooms for a bit of space and comfort, it was disappointing. I tried to get a partial refund for the difference between basic / standard rooms (what we were given) and executive rooms (what I paid for), but the hotel declined, hence the need to leave this review.
Stayed 5 nights in Aug 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price for location

We had a great time. We had a family room, so a double and 2 singles. The room was great for the price and the price amazing for the location!
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Stayed 1 night in Apr 2025