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City Centre Albert Dock & Arena Apts

4.0 star property

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Deluxe Apartment | 2 bedrooms, iron/ironing board, free WiFi, bed sheets
Deluxe Apartment | Bathroom | Combined shower/bathtub, rainfall showerhead, free toiletries, towels
Front of property
Deluxe Apartment | Living area | 40-inch flat-screen TV with cable channels
Deluxe Apartment | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
14 Monarchs Quay, Liverpool, England, L3 4FT
  • Place, M&S Bank Arena
    ‪3 min walk‬
  • Place, Royal Albert Dock
    ‪3 min walk‬
  • Place, The Beatles Story Museum
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪29 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment

  • City view
  • 51 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Apartment

Executive Apartment | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

Executive Apartment

  • City view
  • 51 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Elite Apartment

Elite Apartment | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

Elite Apartment

  • City view
  • 51 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment (Both Windowed)

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment (Both Windowed)

  • Sleeps 5
  • Free Wi-Fi

View all photos for Two-Bedroom Corner Unit

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Two-Bedroom Corner Unit

  • Sleeps 5
  • Free Wi-Fi

View all photos for 2-Bedroom (1 Bedroom Windowed)

2 bedrooms, iron/ironing board, free WiFi, bed sheets

2-Bedroom (1 Bedroom Windowed)

  • Sleeps 5
  • Free Wi-Fi

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About this property

City Centre Albert Dock & Arena Apts

Dry cleaning, laundry facilities and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as 2 bathrooms and a washing machine.
City Centre Albert Dock & Arena Apts offers 8 accommodations with an iron/ironing board and free toiletries. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels.

During your stay at City Centre Albert Dock & Arena Apts, you're just a quick walk from Royal Albert Dock. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This upmarket apartment building has 8 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine and 2 bathrooms
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, a car charging station and a lift
  • Just a 3-minute walk from M&S Bank Arena and 5 minutes on foot from Royal Albert Dock
City Centre Albert Dock & Arena Apts offers its guests laundry facilities, dry cleaning/laundry services, and a lift. Public spaces have free WiFi.

This 4-star Liverpool apartment is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 20 per day); reservations required

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 18.95 for children

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift (51 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Virtual front desk

Location highlights

  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 units
  • Electric car charging station

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 18.95 for children
  • Off site parking fee: GBP 20 per day (0.5 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City Albert Dock & Arena Apts
City Centre Albert Dock & Arena Apts Apartment
City Centre Albert Dock & Arena Apts Liverpool
City Centre Albert Dock & Arena Apts Apartment Liverpool

City Centre Albert Dock & Arena Apts Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 28 reviews
Rating 8 - Good. 11 out of 28 reviews
Rating 6 - Okay. 6 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 3 out of 28 reviews

7.6/10

Cleanliness

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, communication
Nice apartment clean, good location
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Robby

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was good and goog service
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

SHARON

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location on the dock with only 6 or 7 minute walk to Liverpool One. Simple check In and check out process and the apartment is lovely. Really comfortable beds and a fan in hand in this warm weather was very welcome. Cleanliness only got 4 out of 5 as the beds and sofas had crumbs and but under them so they hadn’t been hoovered under.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Lee

Liked: Amenities, communication
Good location close to the Arena and Docks, clear instructions and communications to paybthe deposit and access the apartment. Wasnt the cleanest, more attention to detail rather than excessively dirty.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No code was provided for access. The photos show the Pullman not the address location. Requesting a refund.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, room comfort

Superb location for ACC/ Arena

Great location for a conference at the ACC. Apartment was spacious, clean and well presented. Tea/coffee & milk provided. Uncomfortable pillows and no dishcloth/ sponge, dishwasher tablets or teatowel which made cleaning up after cooking difficult. Having to phone up to pay a security deposit was rather inconvenient and somewhat unusual- surely a secure link would be more appropriate- business travellers don't have time to visit the office to pay in cash so instead I had to pay over the telephone.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Margaret

Liked: Cleanliness, room comfort, communication

Clean and comfortable

Could do with clearer instructions on exactly where the door is and where the lockers are, The apartment was clean and tidy, needed a bowl or a plug in the kitchen sink so you could wash up, also a brush and brush pan so you could sweep the every day crumbs etc up. The shower was very hot, impossible to make it a comfortable temperature. I would definitely recommend them
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness
Disliked: Communication
Not getting the entry code until after I arrived and called them added a lot of unneeded stress. But apartment very good and could not have been closer to arena (less than 1 min). Mattress was surprisingly basic and pillows thing and cheap.
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Lee

Disliked: Cleanliness, amenities, communication
Terrible dishwasher didn’t work internet didn’t work took about ten attempts to get through as nobody answers the phone
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Gordon

Liked: Room comfort, communication
Disliked: Cleanliness

Cheap and convenient but needs a good scrub

Very convenient for AAC and only a 10 minute stroll to City Centre. Also very good value. Building although new is quite shabby. Doors don’t fit in frames. Noisy banging doors without closure devices banging half the night. Lack of a shaving mirror. Superficially clean. Long dark hairs all over floor. Bathroom only partially cleaned. Very much jn need of a deep clean and some dusting.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Communication

Decent few days stay.

Came for my birthday. Spacious apartment, mostly clean except a lot of the cutlery & plates but I cleaned them myself. Unfortunately the refrigerator wasn’t working and I did let them know but nothing was done. Check in and check out was confusing and not reception to ask questions to so had to phone them up multiple times. I don’t believe I’ve had my security deposit back either and it’s been over a week now. Average place.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
The access to the apartment on check in was very confusing and we had to provide a security deposit outside of Expedia, at a location off-site. Felt very suspicious. Stovetop electrical did not work with main power switch. All the switches need to be labeled- the fridge was accidentally turned off by someone in my party trying to find light switches.
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, room comfort, communication

Dreadful experience

Apartment was dirty on arrivall. WiFi worked intermittently. Two wardrobes but not a single coat hanger in either of them. Bimbarded with messages trying to squeeze more money out of me but radio silence when complaining about the above. Do not give these people your money, you will regret it.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Kjetil

Liked: Cleanliness, room comfort
Disliked: Communication

vanskelig å finne

vanskelig å finne leilighet, ingen merking, brukte 90 min fra vi var på albert dock til vi var i leilighet, dysj virket ikke, det positive var a leilighet var ren , sentralt
Stayed 2 nights in Mar 2025
Verified

8/10 Good

marie

Liked: Cleanliness, amenities, communication
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Matthew

Liked: Communication
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Mark

Liked: Communication
Disliked: Room comfort
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Alan

Liked: Cleanliness, communication
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ara

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, communication
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Arni thor

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, room comfort, communication
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 2 nights in Oct 2024