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Holiday Inn Express Albert Dock by IHG

Property class: 3

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Photo gallery for Holiday Inn Express Albert Dock by IHG

Property entrance
Exterior
Restaurant
Interior
Desk, blackout curtains, free cots/infant beds, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • Place, Royal Albert Dock
    ‪1 min walk‬
  • Place, The Beatles Story Museum
    ‪2 min walk‬
  • Place, M&S Bank Arena
    ‪3 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(56 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(36 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

8.6 out of 10
Excellent
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Albert Dock View, Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds (Albert Dock View, Free Hot Breakfast)

9.2 out of 10
Wonderful
(13 reviews)
  • Water view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Albert Dock by IHG

A bar/lounge, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning and a 24-hour front desk.
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Albert Dock by IHG. During your stay, you're just a quick walk from The Beatles Story Museum. You'll find features such as free WiFi in public areas, plus a bar and a business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from The Beatles Story Museum and Royal Albert Dock
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 108 square feet (10 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Albert Dock by IHG.

This 3-star Liverpool hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Great Room – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (78 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (53 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Albert Dock by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

ISABEL R

Liked: Cleanliness, staff & service
The place is a little tired from our last vist. A few years ago. There was no plate warmer. So the food was cold by the time you got it to the table. SSo the food was coldSoo all tge foid wad cold by the time y
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Great staff clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Jan 2026

8/10 Good

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and spacious. Dining was clean and well presented. Staff were friendly and helpful. Perfect location.
Stayed 1 night in Dec 2025

10/10 Excellent

MR DESMOND

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Staff friendly. Service Excellent.
Stayed 1 night in Jan 2026

8/10 Good

Erlina Renna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Spacious , quite a lot of restaurants can cafe near the dock, nice stroll along the pier and Liverpool one bus interchange across the road . Would be better if the hotel provide slippers
Stayed 3 nights in Dec 2025

6/10 Okay

jennifer

Travelled with family, Travelled with family and small children
Central hotel and good for the price. Rooms basic but lovely dock views. Informed by hotel prior that discounted parking for £12 however on arrival £18 so not pleased about that. Cheaper parking just as close elsewhere.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Sonia, Liverpool

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy checkin, good location.
Stayed 2 nights in Dec 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location in Albert Dock, comfortable clean rooms, and great value.
Stayed 1 night in Dec 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
Nice hotel. Great view from bedroom overlooking the Albert Dock
Stayed 1 night in Dec 2025

10/10 Excellent

Wahab

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and value for money!
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. Building clean and fresh. Reception staff were great. Nothing too much for them. Beautiful room with a view. Checked in earlier than expected. Breakfast - lot of choice. Good selection of hot drinks. However cooked food had been sitting and was rather tough to cut and chew and jam machines broken.
Stayed 1 night in Dec 2025

6/10 Okay

Adam

Stayed 1 night in Dec 2025

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time we have stayed, brilliant stay as expected. Lovely hotel, always clean, tidy, quiet and warm. Staff go above and beond. Will definitely stay again!
Stayed 1 night in Dec 2025

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff . Really nice room. Good choice for breakfast
Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 1 night in Dec 2025

8/10 Good

Steve

Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Iain

Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot fault this hotel great location staff excellent, very friendly and helpful, breakfast included in stay but really good the room clean and spacious have stayed before and will stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne

Stayed 1 night in Dec 2025

8/10 Good

Neil

Liked: Cleanliness, room comfort
Windows extremely dirty but room was good. Breakfast was good but ran out of things often
Stayed 2 nights in Dec 2025