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Hotel Indigo Liverpool City Centre by IHG

Property class: 4

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Photo gallery for Hotel Indigo Liverpool City Centre by IHG

An outdoor seating area with tables and chairs, a planter with flowers, and a view of a historic building with towers in the background.
A reception area with a brick wall, a counter with a photo display, and a large collection of drawers.
A hotel with a classic facade, large windows, and a modern building in the background.
A bar area with a neon sign, multiple seating options including booths and tables, and a patterned floor.
A modern interior with a leather sofa, two tables, and a brick wall with framed artwork.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
10 Chapel Street, Liverpool, England, L3 9AG
  • Place, Liverpool ONE
    ‪5 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Place, Royal Albert Dock
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a nightstand, a lamp, a wardrobe, and a colorful wall.

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(101 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

A modern hotel room with a large bed, a red chair, a small table, and a colorful wall mural.

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a large wall mural.

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Stocked Minibar)

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a bathroom visible through an open door.

Standard Room, 1 Double Bed (Stocked Minibar)

9.4 out of 10
Exceptional
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a nightstand, a lamp, a wardrobe, and a colorful wall.

Standard Room

9.2 out of 10
Wonderful
(60 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed

A modern hotel room with a large bed, a teal accent wall, a small desk, and a window with curtains.

Premium Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a large wall mural.

Premium Room, 2 Single Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 Double Standard Stocked Minibar

Hypo-allergenic bedding, free minibar, in-room safe, desk

1 Double Standard Stocked Minibar

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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4.6 out of 5, Wonderful, 1,170 reviews
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includes taxes & fees
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About this property

Hotel Indigo Liverpool City Centre by IHG

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and dry cleaning.
Hotel Indigo Liverpool City Centre by IHG offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hotel Indigo Liverpool City Centre by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Liverpool ONE. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Liverpool ONE and Liverpool Pier Head Ferry Terminal
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Indigo Liverpool City Centre by IHG.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
Chapel + Barrel – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Chapel + Barrel – This cocktail bar only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 10 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chapel + Barrel
  • Chapel + Barrel

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.50 per person
  • Nearby parking fee: GBP 10 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Indigo Liverpool City By Ihg
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre by IHG Hotel
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre by IHG Liverpool
Hotel Indigo Liverpool City Centre by IHG Hotel Liverpool

Hotel Indigo Liverpool City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1059 reviews
Rating 8 - Good. 286 out of 1059 reviews
Rating 6 - Okay. 58 out of 1059 reviews
Rating 4 - Poor. 20 out of 1059 reviews
Rating 2 - Terrible. 17 out of 1059 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Enjoyed our stay, good location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff clean and great location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice food was good and bar was excellent 👍 definitely stay here again staff were amazing overall really happy 😊
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, would highly recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was perfect for us, handy discounted NCP car park just round the corner and a 2 min walk to Castle Street. Friendly and helpful staff. Would definitely stay here again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel, staff are very friendly. Food is excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room with lots of amenities and a great location
Stayed 2 nights in May 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and the breakfasts were really tasty
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent The workers were really friendly and really helpful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel central . Great staff great breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a short walk to the river and also within close proximity to the cavern club. The room was clean and comfortable and parking was reasonably
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mary Alyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to leave luggage there before check in to explore the city. The front desk was friendly and very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean / good staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bed, so comfortable. A lovely place to stay and was a really quiet night’s sleep. Friendly staff and had everything you’d need in a hotel.
My first impression
The cookie (from the menu)
Cute little Beatles nod
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and good location would stay there again
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Unnur Ósk

Liked: Cleanliness, staff & service, amenities
Good location and good hotel
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location excellent service
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities
Nice hotel in good area
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean room parking discount too
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel - central to city centre
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mark

Welcoming and warm reception given and Quality rooms
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Judie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really welcoming friendly and helpful. Breakfast was brilliant with plenty of hot and cold choices
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to Everton stadium
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and welcoming staff. Lovely breakfast. Great choice. Very good location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Clean and smart hotel wonderful staff
Stayed 2 nights in Jan 2026