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Mercure Haydock Hotel

3.5 star property

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Photo gallery for Mercure Haydock Hotel

Exterior
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Garden
Exterior
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Air conditioning

Explore the area

View in a map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Place, Haydock Park Racecourse
    ‪3 min drive‬
  • Place, Haydock Racecourse
    ‪3 min drive‬
  • Place, Ashton-in-Makerfield Golf Club
    ‪3 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(48 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior
Ibis Styles Haydock
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 935 reviews
The price is €65
includes taxes & fees
1 Jan - 2 Jan 2026
Ibis Styles Haydock

About this property

Mercure Haydock Hotel

Hotel with a sauna, near Haydock Park Racecourse
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Mercure Haydock Hotel. During your stay, you'll be within walking distance of Haydock Park Racecourse. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Haydock Park Racecourse and 8 minutes from Leigh Sports Village
  • Cats and dogs welcome for a fee
As a guest of Mercure Haydock Hotel, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Mercure Haydock Hotel also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This 3.5-star St Helens hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Beechers Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16.50 for adults and from GBP 8.25 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Reviews

Mercure Haydock Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 381 out of 969 reviews
Rating 8 - Good. 275 out of 969 reviews
Rating 6 - Okay. 145 out of 969 reviews
Rating 4 - Poor. 77 out of 969 reviews
Rating 2 - Terrible. 91 out of 969 reviews

Reviews

6/10 Okay

Simon

Business traveller
Liked: Staff & service

Refresh required.

The hotel could really do with a refresh if I'm honest. The staff are friendly and tentative. Food in the evening was average and breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Sep 2025

6/10 Okay

John

Travelled with group
Stayed 1 night in Aug 2025

2/10 Terrible

Stuart, Gloucester

Disliked: Property conditions & facilities
No Air-Con !! Nothing to say in advance the AC had been broken for 5 weeks (Its a Daikin, so quite common for parts) Charge £10 for guests to use the pool...... oh thats right, Jacuzzi not working..... Big name chain, but 2* setup
Stayed 1 night in Aug 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
We booked half board but when we got there we were told that we had to order and eat in the bar area as the restaurant is for coach parties! Eating dinner when a coach load comes in, not pleasant. Next night there was a wedding in the marquee. We decided to eat in the conservatory, which was nice until the whole wedding party came in. After that we couldn’t get near the bar and had to go to our room with no dessert or more drinks. Also we were told there would be music from the wedding but wow it was so loud! As paying guests we felt like second class citizens. There should be a bar area for residents but as usual I expect the problem is they do not have enough staff to cover this. The staff did their best and the food we had was nice but we expected a four star experience with a nice dinner in the restaurant not bar service! Also the window in our bedroom had to be propped up with towels so we could get some fresh air. Overall not a great experience.
Stayed 3 nights in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for the racecourse

I recently stayed at the Mercure Haydock Hotel in St Helens and had a thoroughly enjoyable experience. The hotel offers comfortable and well-appointed rooms, providing a relaxing environment after a busy day. The staff were welcoming, professional, and attentive, always ready to assist with any request. The facilities were excellent, including clean communal areas and convenient amenities. The location is great for both business and leisure travelers, with easy access to local attractions and transport links. Overall, the Mercure Haydock Hotel provided excellent value and hospitality, and I would happily stay there again.
Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 1 night in Aug 2025

8/10 Good

Gerald

Stayed 1 night in Aug 2025

8/10 Good

mollie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Mark

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Old and tired hotel

Nothing special, it’s showing its age and the traffic it’s had over the years through its doors, I didn’t find the room that clean and the air conditioning didn’t seem to work or was difficult to operate. Not bad though for the price
Stayed 1 night in Aug 2025

8/10 Good

SEEGOBIN

Disliked: Room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Philip

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Andrea

Disliked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, room comfort

Looking old now.

Rooms are now quite tired for the amount you are paying. The gym is very small and again is looking quite old. Breakfast is expensive & not that great (last time I had it) so I no longer bother booking it & have breakfast elsewhere. It is a great location & is usually available so if thats what you need its OK
Stayed 1 night in Jul 2025

2/10 Terrible

Courtney

Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Allison

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The ladies on reception were lovely, very friendly and informative. The room was very spacious and clean. The lady on the bar was great too, smiley and chatty even late on when the bar filled up after the Becky Hill show at Haydock racecourse!
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, room comfort

Fabulous stay.

Great stay. Lovely hotel. Large room, comfortable beds, room had everything we needed. Lovely breakfast with choice of cereal, juices, coffees, teas, also good range of hot food. Will definitely stay again.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Fine, but not great

Breakfast was not great - very little selection, scrambled eggs tasted odd. Hotel rooms are quite dated, and the gym could do with a clean / update. However, room was quiet and staff was generally friendly.
Stayed 2 nights in Aug 2025

4/10 Poor

Daryl

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

May be better another time

I didn’t enjoy my stay, there was no air conditioning and static issues with the metals in bathroom, no idea what that was but I got about hour and half’s sleep due to it being too hot and a really loud noise coming from the landing area.
Stayed 1 night in Aug 2025

4/10 Poor

June

Travelled with family
Liked: Cleanliness, staff & service
They had no lift and I am disabled. The walk to the room and stairs made me ill. The room was OK but the bed was too hard and uncomfortable. They had a wedding on the Saturday night and the noise of the music was ridiculous with a thumping base, went on till midnight. I would never go back.
Stayed 2 nights in Aug 2025

10/10 Excellent

RICKY

Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend this hotel and stay again thanks
Stayed 1 night in Aug 2025

10/10 Excellent

dennis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from motorway good parking food good
Stayed 1 night in Aug 2025