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Mercure Haydock Hotel

Property class: 4

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Photo gallery for Mercure Haydock Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Exterior
Indoor pool
Privilege, Room, 1 Double Bed | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Place, Haydock Park Racecourse
    ‪3 min drive‬
  • Place, Gulliver's World - Warrington
    ‪14 min drive‬
  • Place, Knowsley Safari Park
    ‪21 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Privilege, Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(58 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Haydock Hotel

An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Mercure Haydock Hotel. During your stay, you'll be within walking distance of Haydock Park Racecourse. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Haydock Park Racecourse and 8 minutes from Leigh Sports Village
  • Cats and dogs welcome for a fee
Mercure Haydock Hotel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Mercure Haydock Hotel also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This 4-star St Helens hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Beechers Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 2 July 2026 to 2 July 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16.50 for adults and from GBP 8.25 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 398 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities
Brilliant unexpected free upgrade to premium room thank you
Stayed 1 night in Jan 2026

4/10 Poor

Benjamin

Business traveller
Disliked: Cleanliness
No heating. Freezing cold. Mouldy ceiling. Dated bathroom
Stayed 1 night in Jan 2026

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Room spacious & clean gym small but workable, let down couldn't get water from the water dispenser in gym and lockers not working.
Stayed 1 night in Jan 2026

10/10 Excellent

patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice room great staff. Very clean hotel lights in the room could be better as could the tv. But looks and feels a great hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Amenities
Room was clean and comfortable but in need of modernisation
Stayed 3 nights in Dec 2025

6/10 Okay

Sharon

Liked: Staff & service
Staff were friendly. Unfortunately there was a wedding on the night we stayed. I was tired after an eight hour drive. I used the pool and sauna, but unfortunately the jacuzzi and steam room were out of order. We went for a meal as it was included in the room rate. The menu available was severely reduced. The Breakfast /lunch bar menu plus a couple of specials. The service was very slow I think they forgot we were there. Food was ok, but I think the main course had sat out for a while. We went back to the room, and listened to the wedding disco until it finished at midnight.
Stayed 1 night in Dec 2025

4/10 Poor

leanne

Liked: Amenities
Disliked: Staff & service
Booked a double room, when we went to the room it was two single beds! Reception changed us to another room and the lights weren’t working, by this time I had had enough of running up and down the stairs (with pneumonia)!
Stayed 1 night in Dec 2025

6/10 Okay

Alison

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The heating wasn't working & the tiles on the bathroom floor was loose. The shower screen leaked and horrible sealant around bath & shower was dirty & coming away. Staff were good.
Stayed 2 nights in Dec 2025

8/10 Good

KELVIN

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service 👏
Stayed 1 night in Dec 2025

8/10 Good

Philip

Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Stayed 1 night in Dec 2025

2/10 Terrible

Mandi

Good Evening I stayed at your hotel on sat 6th Dec., I checked in and the receptionist told me my room had been upgraded , It's smelt damp and musky outside the room , when we opened the door it was worse, We got in the room and the wall paper looked liked it had been patched up , along with stains on the walls.There was an empty beer bottle in one of the cupboard the carpet was thread bare in places .When I went in the bathroom all the bathroom
Stayed 1 night in Dec 2025

8/10 Good

russell

Liked: Staff & service
Bedroom was dated and did not smell fresh
Stayed 1 night in Dec 2025

8/10 Good

RICKY

ok
Stayed 1 night in Nov 2025

10/10 Excellent

Geoff

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were very polite & efficient. Facility was clean & tidy
Stayed 1 night in Nov 2025

8/10 Good

christian, long eaton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on business recently and have done many times before. Love the place and always will come back. This time the front desk went over and above, especially Chin. He’s a diamond
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and food was good
Stayed 1 night in Nov 2025

2/10 Terrible

Michelle

Liked: Staff & service, amenities
The room had water damage on walls. We paid for half board and the evening meal was awful and the breakfast wasn’t great. The staff we lovely
Stayed 1 night in Nov 2025

4/10 Poor

Damian

Liked: Cleanliness
Room was cold. The air con heater didn’t work. For the 2nd night we were given a portable heater. Prosecco was cheaper to buy by the glass than the bottle. Confusing. Breakfast was decent.
Stayed 1 night in Nov 2025

8/10 Good

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel & staff. Room was very cold even with heat on. Maybe needing windows renovated? Lovely grounds & quiet given its location close to a busy road. Excellent breakfast with room service bang on time!
Stayed 2 nights in Nov 2025