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The Municipal Hotel Liverpool - MGallery

5.0 star property

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Photo gallery for The Municipal Hotel Liverpool - MGallery

Bar (on property)
Lobby
Reception
Exterior
Pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Municipal Building Dale Street, Liverpool, England, L2 2ZR
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Liverpool ONE
    ‪6 min walk‬
  • Place, Liverpool Empire Theatre
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed (Accesible)

Classic Room, 1 Double Bed (Accesible) | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Classic Room, 1 Double Bed (Accesible)

9.2 out of 10
Wonderful
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(58 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Superior Room, 1 Double Bed

8.6 out of 10
Excellent
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Shower, free toiletries, hair dryer, bathrobes

Deluxe Room, 1 Double Bed

8.8 out of 10
Excellent
(39 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Executive Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Junior Suite, 1 Double Bed with Sofa bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Presidential Suite, 1 King Bed

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Indigo Liverpool City Centre by IHG
Liverpool City Centre
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.6 out of 5, Wonderful, 1,013 reviews
The price is €79
includes taxes & fees
14 May - 15 May
Hotel Indigo Liverpool City Centre by IHG

About this property

The Municipal Hotel Liverpool - MGallery

This smoke-free hotel features 2 restaurants, a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
The Municipal Hotel Liverpool - MGallery offers 179 accommodations with a safe and complimentary bottles of water. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

EXTRA CHARGE has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of The Municipal Hotel Liverpool - MGallery's great location. During your stay, you're just a quick walk from Cavern Club. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Indulge with body treatments, Swedish massages or manicures and pedicures at EXTRA CHARGE
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Cavern Club and Liverpool ONE
  • Dogs welcome for a fee
The Municipal Hotel Liverpool - MGallery offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

7 meeting rooms and coworking spaces are available. Event space at this hotel measures 215 square feet (20 square metres) and includes a conference centre. The luxury The Municipal Hotel Liverpool - MGallery also features spa services, concierge services, and dry cleaning/laundry services.

This 5-star Liverpool hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
The Municipal Hotel Liverpool - MGallery has 2 restaurants on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 24 to 29 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 7 meeting rooms
  • Conference centre (215 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 24.00 to 29.00 per person
  • Nearby parking fee: GBP 16 per day (328 ft away)
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.00 per night
  • Pool fee: GBP 50 per person per day
  • Spa fee: GBP 50 per person per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Municipal Hotel Liverpool - Mgallery Hotel
The Municipal Hotel Liverpool - Mgallery LIVERPOOL
The Municipal Hotel Liverpool - Mgallery Hotel LIVERPOOL

The Municipal Hotel Liverpool - MGallery Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 765 out of 1052 reviews
Rating 8 - Good. 159 out of 1052 reviews
Rating 6 - Okay. 76 out of 1052 reviews
Rating 4 - Poor. 31 out of 1052 reviews
Rating 2 - Terrible. 21 out of 1052 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff
Stayed 1 night in Jan 2026

10/10 Excellent

Anish Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing place to stay. Friendly staff, the building itself has such a wow factor. Couldn't fault the room. Very comfy bed, brilliant shower, everything i would look for in a hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Clare

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel, the bar area and the staff are the best
Stayed 1 night in Jan 2026

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, staff & service, amenities
Spotless room. Lovely staff
Stayed 1 night in Jan 2026

10/10 Excellent

Mandy

Stayed 3 nights in Jan 2026

10/10 Excellent

Dean

Stayed 1 night in Jan 2026

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was very clean, the bed was very comfortable and the room was very quiet. Staff were all absolutely lovely as well. Will be staying again.
Stayed 1 night in Jan 2026

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
The hotel was well kept and presented throughout. The communal areas were stunning and the rooms well appointed. Every member of staff we saw were friendly and professional.
Stayed 1 night in Jan 2026

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities
Spotless room friendly helpful staff
Stayed 1 night in Jan 2026

8/10 Good

Lindsay

Stayed 2 nights in Dec 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Lovely. For our wedding anniversary
Stayed 1 night in Dec 2025

10/10 Excellent

Lewis

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. Super helpful and friendly staff. Very clean and lovely unique building in a great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities
Amazing hotel. Beautiful inside and out, the rooms are finished to such a high standard. A luxury to stay in!
Stayed 2 nights in Dec 2025

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the staff were lovely and made a lovely new year’s eve even more special!
Stayed 1 night in Dec 2025

6/10 Okay

Shona

Liked: Cleanliness, staff & service
We chose this hotel specifically because it had a pool. My husband was going to the football and I wanted to swim. We were therefore very annoyed when we found out we had to pay another £50 to use the pool. This was not explained on the Hotels.com website
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was petite, but gorgeous. Reception wa quick and efficient. Loads of helpful staff. Clean room. Good quality toiletries. Bed very comfortable and clean and great bedding
Stayed 1 night in Jan 2026

2/10 Terrible

Maia

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Very disappointing stay for a hotel marketed as five star. There were numerous excessive and poorly explained charges, including £50 per person for limited facility access and a £10 room service fee, neither of which were clearly communicated in advance. We were also repeatedly told charges could not be added to the room, only to find they had been applied at checkout due to “system issues”. Communication before and during the stay was poor. I contacted the hotel multiple times from October to confirm arrangements with no response. Despite booking a New Year’s Eve table at the Palm Bar and specifically requesting not to be seated in a corner, we were placed behind a wall. Staff were dismissive when this was raised and only moved us after escalation. Service lacked attention to detail throughout, even basic turndown service was poorly done. Ironically, I would have been far happier at a lower star hotel nearby with consistent international service. We left at 7.30 am on New Year’s Day simply wanting to go home. Five star pricing without five star service.
Stayed 1 night in Dec 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and helpful staff, great spa but you have to pay to use the spa/pool.
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Friendly and attentive staff, very comfortable bed/room and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing building with the most lovely Palm Court. Great fun. Old rooms in the old Liverpool Council building. Very clean, comfortable and cool decor.
Stayed 1 night in Dec 2025

4/10 Poor

Mark

Liked: Cleanliness, amenities
Disliked: Staff & service
Good service at check gave the impression that a delightful stay was in store. However, this quickly changed. We took our luggage to the room and got ready for the afternoon tea we had booked in the botanic tea room. The room was adequate and while the building has character and charm, it doesn’t blow you away or make you feel special. Afternoon tea was booked for 1:15pm and we were welcomed at sat down on time. We ordered the champagne and a cup of tea each and then waited more than 40 minutes for the first course. During this time, 3 other tables who sat down after us were served their first courses. When we eventually received our first course, no apology was offered. While the food was good and the rest of the meal served appropriately, the start made the experience un-enjoyable. Later in the day, we also had dinner booked at the hotel’s main restaurant, named Seaforth. After taking our order, the waitress promptly returned to our table to inform us that one of the meals was not available after changing our order and eating dinner we were also told one of the desserts was not available too. Very strange for what is supposed to be a 5 star hotel. When checking out the following day, I made the above complaints known to the hotel staff. I was assured someone would look into both situations and contact me before the end of the day. That was two days ago and I’ve still not heard anything. I remain hopeful that one day soon, someone wi contact me about my experience
Stayed 1 night in Dec 2025