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Best Western Premier Suites Hotel & Spa Liverpool-Knowsley

4.0 star property

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Photo gallery for Best Western Premier Suites Hotel & Spa Liverpool-Knowsley

Indoor pool
Reception
Interior
Restaurant
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Ribblers Lane, Knowsley, Liverpool, England, L34 9HA
  • Place, Croxteth Hall & Country Park
    ‪13 min walk‬
  • Place, Anfield Stadium
    ‪9 min drive‬
  • Place, Royal Albert Dock
    ‪15 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Non Smoking (with Sofabed)

7.8 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (Shower Only)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Premier Suites Hotel & Spa Liverpool-Knowsley

Hotel in Liverpool with sauna and spa services
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
Best Western Premier Suites Hotel & Spa Liverpool-Knowsley offers 101 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas and includes desks. Televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Guests aged under 18 years old are not allowed in the hot tub.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Suites Hotel & Spa Liverpool-Knowsley. During your stay, you'll be within walking distance of Croxteth Hall & Country Park. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a fireplace at reception and coffee/tea in a common area
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Anfield Stadium and 14 minutes from Knowsley Safari Park
Best Western Premier Suites Hotel & Spa Liverpool-Knowsley offers its guests an indoor pool and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Best Western Premier Suites Hotel & Spa Liverpool-Knowsley also features spa services, a garden, and coffee/tea in common area. Free self parking is available.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.
Hanleys Brasserie – On-site brasserie.
Bollinger Bar – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bollinger Bar
  • Hanleys Brasserie

Things to do

  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Wedding services

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 12.00 for adults and from GBP 5.00 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Suites Hotel Liverpool
Suites Liverpool
Suites Hotel

Reviews

Best Western Premier Suites Hotel & Spa Liverpool-Knowsley Reviews

8.0

Very good

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 172 out of 363 reviews
Rating 8 - Good. 78 out of 363 reviews
Rating 6 - Okay. 60 out of 363 reviews
Rating 4 - Poor. 29 out of 363 reviews
Rating 2 - Terrible. 24 out of 363 reviews

Reviews

10/10 Excellent

Sean

Stayed 2 nights in Aug 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Hidden in a industrial estate but what a great place
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff lovely, pool great, rooms definitely need updating, tiles missing in bathroom, our other room had smell coming from the old sink in the main room, wallpaper peeling from walls…. Just updates needed
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Love tge facilities will be staying again
Stayed 1 night in Aug 2025

8/10 Good

REZA

Business traveller
Liked: Cleanliness, staff & service, room comfort

Stay in liverpool

Adequate stay near Liverpool with comfy beds. A little isolated so need a car to stay. Staff were friendly and helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The staff were friendly, the room was spacious and comfortable, and the pool was excellent. I would be happy to stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was closed for two days. Would have been nice to know this beforehand. Everything else was great. Family room good size. Comfy beds
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem hotel

Stayed 1 night in Aug 2025

2/10 Terrible

Shyam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing.

Dirty, dated rooms with paint and wallpaper peeling, in much need of a deep clean and refurbishment. Asked for a room change but to no avail
Stayed 1 night in Aug 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good

The room was very spacious, the bed was really comfortable, the shower pressure was good. The SPA was a great bonus and the breakfast worth it.
Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Oludayo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a family room with a king bed and a sofa bed for two nights but was checked in to a room with just the king bed. When I brought this up with the staff, there was no empathy from them whatsoever. They claimed Expedia sent the wrong booking and the attitude was, we dont have the room you booked available, if you dont want the room, check out and ask Expedia for the refund. I got in touch with Expedia, who called the hotel and got the same response. This was Friday evening and I had an event on Saturday morning, so thought to manage the room and then claim the difference in price beteeen the two rooms back. The room itself was not great. Apart from everything being dated, the room was also not cleaned properly, The lamps were dusty and there was hair strands of a previous guest in the shower. The bath tap was old, discoloured and squirted water when turned on. On a positive note, the air conditioning was effective and the bed was comfortable. As a result of all of these, l decided to shorten my stay, so checked out a day early. Even then, the attitude was, okay, bye. So I cut my two day holiday to Liverpool short and went back home afer one day. When I asked the hotel to refund me the difference in the price of the room I booked and the room I was given, the directed me back to Expedia, since I booked through them. Expedia contacted them and they declined to refund the difference, quoting some policies. Eventually, Expedia kindly refunded me.the whole stay.
Stayed 2 nights in Aug 2025

8/10 Good

Jing

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good value for money

We spent five nights at the hotel and enjoyed our stay overall. We particularly loved the pool and gym and there's a nice restaurant on the ground floor. The neighbourhood was quiet and there were plenty of parking spaces. The room was generally clean, but house keeping was not done every day, unless upon request at the reception. The hotel facilities seemed to be dated (lots of tear and worn) and would need a major renovation. The free Wi-Fi provided by the hotel was slow, but good enough for internet surfing. Good value for money overall.
Stayed 2 nights in Aug 2025

6/10 Okay

Darren

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was nice, good amenities and very well present however there was no hot water all night and staff were unable to rectify this. Who main reason for our booking was a bath for my partners birthday and she couldn’t enjoy this.
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Third time back

Stay was as expected as stayed here before. Dinner and breakfast was lovely. Staff are helpful and friendly. Only criticism I have is that the air vent unit in the bathroom doesn’t work
Stayed 1 night in Aug 2025

10/10 Excellent

Sweeta

Stayed 1 night in Aug 2025

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very good value. The rooms for me my wife and 11 year old were good. It was described as a double bed and camp bed, but actually there were effectively two adjoining rooms, so it was good
Stayed 1 night in Aug 2025

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel with nice suites
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025