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The Wild Pheasant Hotel & Spa

4.0 star property

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Photo gallery for The Wild Pheasant Hotel & Spa

Front of property
Interior entrance
Pool
Desk, blackout curtains, iron/ironing board, travel cot
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar

Explore the area

Map
Berwyn Road, Llangollen, Wales, LL20 8AD
  • Llangollen Scenic Railway
    ‪8 min walk‬
  • Llangollen Bridge
    ‪9 min walk‬
  • Plas Newydd
    ‪15 min walk‬
  • Liverpool (LPL-John Lennon)

Room options

Standard Single Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout curtains, iron/ironing board, travel cot

Standard Double Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 King Bed, Non Smoking

Executive Double Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, travel cot

Executive Double Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible

Standard Room, 1 King Bed with Sofa bed, Accessible | Desk, blackout curtains, iron/ironing board, travel cot

Standard Room, 1 King Bed with Sofa bed, Accessible

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, travel cot

Standard Twin Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

The Wild Pheasant Hotel & Spa

Hotel with a full-service spa, near Llangollen Bridge
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Self parking is free. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Wild Pheasant Hotel & Spa offers 46 accommodations with complimentary bottles of water and a hairdryer. LED televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Wild Pheasant Hotel & Spa. During your stay, you'll be within walking distance of Llangollen Bridge. Enjoy features like free self-parking, plus a full-service spa and a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Indulge with body treatments, aromatherapy or body scrubs at the spa
  • Amenities include meeting rooms, conference space and a lift
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of Llangollen Bridge and Llangollen Scenic Railway
  • Cats and dogs welcome for a fee
The Wild Pheasant Hotel & Spa offers its guests a full-service spa and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

The business-friendly The Wild Pheasant Hotel & Spa also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

This Llangollen hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Yew Tree Restaurant – This restaurant serves lunch, dinner and light fare.
Chefs Bar – This bistro only serves light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chefs Bar
  • Yew Tree Restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 11.95 for children
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day
  • Spa fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Wild Pheasant
Wild Pheasant Hotel
Wild Pheasant Hotel Llangollen
Wild Pheasant Llangollen
Wild Pheasant Hotel & Spa Llangollen, Wales - North Wales
Wild Pheasant Hotel And Spa
The Wild Pheasant Hotel Spa
The Wild Pheasant & Llangollen
The Wild Pheasant Hotel & Spa Hotel
The Wild Pheasant Hotel & Spa Llangollen
The Wild Pheasant Hotel & Spa Hotel Llangollen
Wild Pheasant Hotel Spa BW Signature Collection

The Wild Pheasant Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 282 out of 591 reviews
Rating 8 - Good. 188 out of 591 reviews
Rating 6 - Okay. 75 out of 591 reviews
Rating 4 - Poor. 31 out of 591 reviews
Rating 2 - Terrible. 15 out of 591 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jacky

Travelled with group
Liked: Cleanliness, staff & service
The food in the restaurant was ok but not great for the price paid, had beef and noodles and beef was quiet dry, we ate out 2nd night. The spa was chargeable even though we were hotel guests which I found annoying as most hotels with spas let guests use free of charge. When we did pay to use it the spa pool wasn't very warm and some of the jets weren't working. Not worth the £10 paid. Also to hire a robe they wanted £7.50! Breakfast also chargeable again for a 4* hotel didn't expect that. So a reasonable priced weekend away turned into an expensive one!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to take the opportunity to thank the breakfast supervisor (christine) i think on the 2nd March 2025,nothing was too much trouble,she was back and forth dealing with my enquiry for my breakfast option,and was very sensitive to my intolerances.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding. Great location & staff were so friendly
Stayed 1 night in Feb 2025

8/10 Good

Barbara

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming hotel. Liked the g/floor room, me having a dog, and the patio door so I could let him out.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing as always!

Love the Wild Pheasant. Brought our 82 year old aunt for a few days. She loved it here as do we as we stay here every August. Myself and husband will be back in August. Food is amazing and staff especially Albie and Clare are so welcoming and very good with the customers
Stayed 2 nights in Feb 2025

2/10 Terrible

llinos

Stayed 1 night in Feb 2025

4/10 Poor

Reshma

Liked: Staff & service
Not as expected but ok for a short stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

JAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely brilliant couldn't fault it , staff are great and hotel is A+ , loved it
Stayed 1 night in Feb 2025

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel, rooms were tidy, helpful staff. On booking through Hotels.com, they should have made it clear the spa entrance was an extra £10 per person.
Stayed 1 night in Feb 2025

8/10 Good

Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jelena

Stayed 1 night in Dec 2024

8/10 Good

Angela, Burnham

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & efficient staff,breakfast good & room / facilities clean & well laid out
Stayed 2 nights in Jan 2025

6/10 Okay

Rhys

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Ceiling leaked, Broken areas of Spa. Otherwise ok

Our initial room was a cosy double which was mostly clean. There wwre cobwebs still hanging from the corners of the ceiling and the buttons on the radiator has been peeled to make it hard to use. The sink had some grime by the plug but it was ok. A few hours into our stay, the CEILING WAS LEAKING. It started slow and got gradually quicker. I reported this to reception who suspected it was due to the hot tub above us and she said she would go there first and then come to us. When she came to us, she explained the hot tub above had been overfilled and "it would be fine and stop soon" but we could move rooms if we wanted. During this time it got significantly worse so we of course asked to move. We were moved to an identical room across the hall which had a worse view of parked cars rather than the courtyard otherwise it was the same. We were given a voucher for two glasses of prosecco "for being so understanding" which was not useful as I do not drink for repigious reasons but i didnt want to embarass her by saying this. I had hoped a reasonable compensation would have been an upgrade, a meal, or spa therapy/access. In our new room, the only issue was a very low pressure shower which was not reported as we already moved once and were tired. We also had dinner in the Glasshouse; Very lovely, very tasty food and lovely staff, fairly high quality without a heavy cost. We paid for an hour in the spa later which was nice but the steam room and one area of the hydro pool didnt work
Stayed 2 nights in Jan 2025

6/10 Okay

Jacob

Travelled with partner
Liked: Cleanliness
Unfortunately even the more basic spa access was fully booked despite there being availability online on their site. I paid for breakfast in advance but there was no record on their side and I was being asked for a receipt before I left. Having to show my bank statements as proof for an admin error seemed unusual. Dining hit and miss. With dinner at the main restaurant being great quality, but the pub food available being of low quality and frozen or sub par products. Cooked breakfast was Tesco café level Everything else was great. Staff were truly their best!!
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the spa and the quietness hotel was clean some area’s looked tiered windows in particular condensation pooling water on sills staff very friendly and happy to help bistro food was nice but very small portions overall we had a relaxing experience
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a double bed as stated two singles put together with being disabled due to back problems couldn't sleep staff were great
Stayed 1 night in Jan 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service
Overall we had a great stay , if you’re interested in the spa or just using the pool you have to book a slot , as only 12 people at a time can use it , so book your spot , facilities are good , breakfast was not very big but well cooked and tasty , and I think the bar is a little expensive, but it’s a 4 star hotel so you kind of expect it . The hotel is miles better than anywhere near from what I seen and the staff were all very friendly
Stayed 2 nights in Jan 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo trip over Xmas

Decent hotel thourghly enjoyed my stay
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Ex mystery guest for large company.

Wi-fi very poor and unable to connect with NHS site. Netflix and Prime not connected. Evening meal in the bar but at restaurant prices. Bar staff very friendly. Reception desk very helpful and amenable and extremely knowledgeable.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

10/10 Excellent

BERNICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third visit, love staying here, good food, clean rooms, very friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking Clean and tidy Great food Great staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Stayed 1 night in Nov 2024