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Alexandra Hotel

Property class: 2.5

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Photo gallery for Alexandra Hotel

Exterior
Breakfast area
Room amenity
Triple Room | Premium bedding, in-room safe, desk, iron/ironing board
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
159/161 Sussex Gardens Hyde Park, London, England, W2 2RY
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪4 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, iron/ironing board

Single Room

8.4 out of 10
Very good
(16 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Triple Room

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Double Room

7.4 out of 10
Good
(16 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, in-room safe, desk, iron/ironing board

Twin Room

7.4 out of 10
Good
(24 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, in-room safe, desk, iron/ironing board

Superior Triple Room

7.6 out of 10
Good
(7 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, iron/ironing board

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Premium bedding, in-room safe, desk, iron/ironing board

Single Room

  • Sleeps 1

Double or Twin Room

  • Sleeps 2

View all photos for Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Double Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Twin Room

  • Sleeps 2

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, iron/ironing board

Quadruple Room

  • Sleeps 4

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Superior Triple Room

  • Sleeps 3

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About this property

Alexandra Hotel

This hotel features self parking, a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
Alexandra Hotel offers 97 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Alexandra Hotel. During your stay, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
As a guest of Alexandra Hotel, you'll find tour/ticket assistance, express check-in, and express check-out. Public spaces have free WiFi. Alexandra Hotel also features a front desk safe and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this London hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 15 per night)
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Alexandra Hotel London
Alexandra London
Alexandra Hotel Hotel
Alexandra Hotel London, England
Alexandra Hotel London
Alexandra Hotel Hotel London

Alexandra Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 213 out of 1002 reviews
Rating 8 - Good. 400 out of 1002 reviews
Rating 6 - Okay. 242 out of 1002 reviews
Rating 4 - Poor. 84 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Purobi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
After reading the negative reviews were were scared. But we were wonderfully surprised. They replied to our email asking for a room with life access. We arrived after 9 PM. Figo was at the reception. What a friendly, charming, professional receptionist! Our room was 233. A spotless room with a spotless, spacious bathroom. The room was small but we knew that plus we travel with very small luggage. The only reason I am giving 4 star instead of 5 is the absence of wifi after 10PM every single day. We stayed 3 nights. The problem is the owner/management. Because of their excellent location and relatively low price they know they can get away with almost anything. The receptionist Omar should be rained to be like Figo and the management should listen to the customers. Do NOT toast the bread beforehand, make internet accessible even when a lot of people sign on. Not very difficult things to do but they need to listen to the customers.
Stayed 3 nights in Jan 2026

6/10 Okay

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay
Stayed 1 night in Jan 2026

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness
its wasn’t bad.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff excellent Great position
Stayed 1 night in Dec 2025

8/10 Good

Super

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good location
Stayed 2 nights in Dec 2025

4/10 Poor

Mohammed

Room not clean, bed smells like sweat, duvet cover, Wifi down most of the evening..
Stayed 1 night in Dec 2025

10/10 Excellent

Katherine, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; just several blocks from Paddington. Only problem rooms not soundproof I could the next room taking all night
Stayed 4 nights in Dec 2025

8/10 Good

Daryl

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
My room was next to another that was being renovated, so there was construction noise throughout the day. Internet access stopped each night. Very outdated and musty smelling.
Stayed 3 nights in Dec 2025

10/10 Excellent

MOHAMMED K

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Elevator a plus! Nice rooms with fantastic shower!
Stayed 6 nights in Nov 2025

8/10 Good

Mr David e

Liked: Cleanliness, staff & service, amenities
Clean room and comfy bed , enough tea and coffee facility’s and pleasant staff. Breakfast is ok , just a bit manic in the breakfast area due to the lay out of it , it’s all laid out on the way into the breakfast room where is the narrowest . always people in the way .
Stayed 1 night in Dec 2025

8/10 Good

Vanda

Travelled with family
Liked: Amenities
Clean room, comfy beds, good shower. Close to where we were visiting. Disappointed with breakfast limited choice of ham cheese chicken n egggs. Cereal n toast
Stayed 2 nights in Dec 2025

6/10 Okay

Norman

Stayed 1 night in Dec 2025

8/10 Good

Rosaline

Stayed 1 night in Nov 2025

10/10 Excellent

Tigesti

Liked: Cleanliness, amenities, property conditions & facilities
Its was excellent 👌
Stayed 1 night in Nov 2025

4/10 Poor

Theresa

Liked: Cleanliness, staff & service
Room ok but so much noise from above, hardly slept, so tired in the morning, missed breakfast.
Stayed 1 night in Nov 2025

6/10 Okay

Sandra

+ Warm water & decent shower +
Stayed 1 night in Nov 2025

8/10 Good

Perry

Liked: Cleanliness, staff & service, amenities
Close to Paddington. Clean and tidy. Has a lift. Continental breakfast good. Powerful wall fan.
Stayed 1 night in Nov 2025

8/10 Good

Sharron

Liked: Cleanliness, amenities, property conditions & facilities
Room was very good very spacious Was warm and had everything we needed for our loondon stay .. would stay again for price .. 4 adults in room
Stayed 3 nights in Nov 2025

2/10 Terrible

Lilian

Business traveller
Disliked: Staff & service, amenities
I had a terrible experience at this hotel. It doesn’t even deserve one star. Below are the issues I experienced during my stay: 1) A major disturbance occurred between approximately 2:45 a.m. and 4:30 a.m. on November 20. 2) During this time, 3–5 guests were involved in loud arguments and what appeared to be a physical altercation directly outside my hotel room. My door was kicked, and I was extremely frightened. I was staying alone, which made the situation even more unsettling for the remainder of the night. 3) The police became involved, highlighting the seriousness of the situation. 4) When the disturbance began, I attempted to contact the hotel reception multiple times, but no one answered, and no assistance was provided. 5) As a result, I was unable to sleep for the rest of the night. 6) At checkout, the receptionist was unprofessional and impolite. He did not ask about my stay, nor did he acknowledge or apologize for what had happened. 7) Most disappointing of all, Alexandra Hotel refused to refund my one-night stay, stating that the “current rules and restrictions for your booking apply,” which I assume refers to the booking being non-refundable. However, the hotel failed to provide a safe environment, acted irresponsibly, and let the customer down. I found their response rude and completely unacceptable. I do not recommend this hotel to anyone.
Stayed 2 nights in Nov 2025

10/10 Excellent

SOL GRACE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious, clean & near to the attraction. The staff were hospitable. Very nice experience..
Stayed 3 nights in Nov 2025

6/10 Okay

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff helpful, room clean. Windows were a bit draughty could hear a lot of noise from the street
Stayed 1 night in Nov 2025

2/10 Terrible

Amarjeet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor facility with high floor rooms for double bedrooms. Unsafe, if fire started on ground floor as smoke rises and is deadly with poly acrylic carpets which exhumes cyanide fumes! l feel unsafe there. l will not be going back there after my last booking!
Stayed 1 night in Nov 2025

10/10 Excellent

Lucy

Grea
Stayed 1 night in Nov 2025