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Alexandra Hotel

2.5 star property

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Photo gallery for Alexandra Hotel

Exterior
Lobby
Breakfast area
Room amenity
Triple Room | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
159/161 Sussex Gardens Hyde Park, London, England, W2 2RY
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪4 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, iron/ironing board

Single Room

8.4 out of 10
Very good
(15 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Triple Room

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Double Room

7.4 out of 10
Good
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, in-room safe, desk, iron/ironing board

Twin Room

7.2 out of 10
Good
(21 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, in-room safe, desk, iron/ironing board

Superior Triple Room

7.6 out of 10
Good
(7 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, iron/ironing board

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Premium bedding, in-room safe, desk, iron/ironing board

Single Room

  • Sleeps 1

Double or Twin Room

  • Sleeps 2

View all photos for Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Double Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Twin Room

  • Sleeps 2

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, iron/ironing board

Quadruple Room

  • Sleeps 4

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Superior Triple Room

  • Sleeps 3

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About this property

Alexandra Hotel

Hotel with a 24-hour front desk, 5-minute walk to Hyde Park
This hotel features self parking, a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
Alexandra Hotel offers 97 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Alexandra Hotel. During your stay, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
As a guest of Alexandra Hotel, you'll find tour/ticket assistance, express check-in, and express check-out. Public spaces have free WiFi. Alexandra Hotel also features a front desk safe and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this London hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 15 per night)
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Alexandra Hotel London
Alexandra London
Alexandra Hotel Hotel
Alexandra Hotel London, England
Alexandra Hotel London
Alexandra Hotel Hotel London

Alexandra Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 206 out of 1002 reviews
Rating 8 - Good. 404 out of 1002 reviews
Rating 6 - Okay. 244 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Check in was simple and esay. Room was clean, and cleaned daily by friendly staff. Towels were replaced every day. Bathroom was showing a lot of signs of neglect. Toilet seat not fixed, so moved when you sat on it (even after asking for it to be fixed) which made it awkward as toilet positioned in a very confined space, a few tiles were cracked, very dirty and dusty behind the sink unit and rust on the radiator. Also, there was nowhere to hang the bath towels after use. Breakfast was adequate, but a bit bland. Staff prepared toast and left it in piles, so was cold when you got to eat it. Only full fat milk available for cereal, a choice including semi and skimmed milk would be better. Staff were helpful. Great location for Paddington station and plenty of nearby shops and restaurants. Also, great position to visit Hyde Park.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

8/10 Good

Ray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for bars and restaurants and access to trains great
Stayed 1 night in Oct 2025

8/10 Good

Bibi Fatema

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Oct 2025

4/10 Poor

Gary

Disliked: Staff & service, property conditions & facilities
Honestly i was underwhelmed. Staff on reception seemed completely disinterested. Lift wasn't working and i was up in the roof space. Place had very little to offer
Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Business traveller
Disliked: Staff & service, room comfort
+ Single room ok size and relatively clean + Good bathroom size, towels & hairdryer + Wardrobe with hangers + Good location + Breakfast in price but had to leave early so did not use and cannot comment - No hot water (not a drop!) - Very noisy - you can hear everyone running up and down the stairs and snoring next door/room above & traffic - Bed pretty uncomfortable - Needs some TLC - Staff was ok but could be more proactive in assisting/answering basic questions
Stayed 1 night in Oct 2025

8/10 Good

Nina

All ok
Stayed 1 night in Oct 2025

6/10 Okay

David, Mixco , Guatemala

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Hotel is in a very good spot close to Paddington station, in general everything is fine, but... the elevator isn't working and the stairs are not safe enough specially the stairs going to the 4th floor, they are small and steep, barely enough space to carry a small suitcase up there.
Stayed 2 nights in Oct 2025

4/10 Poor

Chryste

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately the lift was broken And the room and bathroom smelled like mold and bleach. We had to sleep with window open and fans on to try to air out the smell.
Stayed 1 night in Sep 2025

8/10 Good

Amarjeet

Liked: Cleanliness, staff & service
Only news channels available no national TV channels available. Bathroom lacked clothes hangers or towel rail.
Stayed 1 night in Sep 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Hashim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Sep 2025

8/10 Good

Aarti Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very clean but small in size. Beds are very comfortable. Breakfast is basic and can be better. Location is excellent
Stayed 3 nights in Sep 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
Quick access to bus and underground. A large number of restaurants in the area.
Stayed 3 nights in Sep 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, friendly staff. Did have some difficulty carrying a 23kg bag up 3 flights of stairs with no lift available but otherwise nice accommodation.
Stayed 4 nights in Sep 2025

6/10 Okay

Randall

Travelled with partner
Disliked: Property conditions & facilities
Had to climb 5 flights of stairs to get to room with luggage. Was not happy with accommodations
Stayed 1 night in Sep 2025

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel room clean towels changed daily adequate breakfast near tube station
Stayed 3 nights in Sep 2025

8/10 Good

Yubin

Stayed 5 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Excellent location Staff very helpful Near bars, shops Excellent transport links
Stayed 2 nights in Sep 2025

10/10 Excellent

Caosang

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Sep 2025

6/10 Okay

Alvin

Stayed 1 night in Sep 2025

4/10 Poor

Anand

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Revathi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel that deserves all the stars.

A hotel I have known for years with the same service, cleanliness, and kindness of the staff. Thank you.
Stayed 1 night in Sep 2025

2/10 Terrible

Victor

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Plumbing in shower was clogged-water was spilling out and it became disgusting. Too late for any maintenance to be done. We had to wait until the next day. There was no option given to change to another room. Breakfast was mediocre…a woman was handing out cold toasted bread. Need I say more.
What you see was the curtain in the room. Pretty elegant.
Stayed 2 nights in Aug 2025