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Astoria Hotel

3.0 star property

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Photo gallery for Astoria Hotel

Triple Room, Ensuite (Double & Single Bed) | Desk, iron/ironing board, free WiFi, bed sheets
Triple Room, Ensuite (Double & Single Bed) | Desk, iron/ironing board, free WiFi, bed sheets
Quadruple Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets
Interior
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping

Explore the area

View in a map
100 Sussex Gardens, Paddington, London, England, W2 1UH
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Triple Room, Ensuite (Double & Single Bed)

Triple Room, Ensuite (Double & Single Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Ensuite (Double & Single Bed)

  • 17 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Quadruple Room, Ensuite

Quadruple Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room, Ensuite

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed OR 4 Single Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Double Room Ensuite

  • Sleeps 2

Quadruple Room Ensuite

  • Sleeps 4

Twin Room Ensuite

  • Sleeps 2

Triple Room, Ensuite (Double & Single Bed)

  • Sleeps 3

Single Room With Shared Bathroom

  • Sleeps 1

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About this property

Astoria Hotel

Hotel in London, 7-minute walk to Hyde Park
Self parking, free Wi-Fi in public areas and multilingual staff assistance are available at this smoke-free hotel.
Astoria Hotel offers 13 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with satellite channels and Netflix.

Bathrooms include a shower, complimentary toiletries and toothbrushes and toothpaste. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

During your stay at Astoria Hotel, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas and self-parking (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Services include luggage storage
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
Astoria Hotel offers its guests multilingual staff. WiFi is free in public spaces. For a fee, parking is available.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Netflix
  • Streaming services

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between 11:00 PM and 2:00 AM
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out fee: GBP 15.0

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15 per day
  • Late check-in fee: GBP 20 for check-in between 11:00 PM and 2:00 AM
  • Late check-out fee: GBP 15.0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Astoria Hotel London
Astoria London
Astoria Hotel Hotel
Astoria Hotel London
Astoria Hotel Hotel London

Astoria Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 36 out of 482 reviews
Rating 8 - Good. 162 out of 482 reviews
Rating 6 - Okay. 166 out of 482 reviews
Rating 4 - Poor. 68 out of 482 reviews
Rating 2 - Terrible. 50 out of 482 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Emma

Stayed 1 night in Sep 2025

8/10 Good

George

Business traveller
Liked: Staff & service
Thoughtful cleaning staff
Stayed 5 nights in Sep 2025

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

khansa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel in itself was great, wonderful customer service. Location was convenient and ideal for outings and attractions. Only downside was that no communal area in hotel and no fridge in room. Room was airy and cool, didn’t need fans or ac as the windows enabled natural cooling. The room was lovely and spacious. Would recommend
Stayed 3 nights in Aug 2025

8/10 Good

Batool

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay! Very cozy and comfortable .
Stayed 4 nights in Jul 2025

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

2/10 Terrible

Francois

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really bad. avoid.

Too long to list all defecrs but it's grimy and dirty, bathroom in terrible state, broken, unlockable/unsafe balcony, no lift and super steep stairs, paper thin walls....reception is in the hotel next door...
Stayed 1 night in Jul 2025

6/10 Okay

Jonathan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
We recieved amazing service from Salem! The property was not very clean and not modern, the bathroom was incredibly small, and there was no AC. The area around the Hotel was very nice. However, our highlight was amazing service from our Host Salem!
Stayed 3 nights in Jul 2025

6/10 Okay

sean

Stayed 2 nights in Jul 2025

10/10 Excellent

holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Andy

Liked: Cleanliness, staff & service
The floor was soaked.
Stayed 1 night in Jul 2025

8/10 Good

Iain

Liked: Room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Awful Service and extreme heat

I called the hotel 4 days before our booking to organise early check in as we were going to an event at BST Hyde Park. Over the phone I was told that we could check in at 12pm rather than 2pm. On our arrival at 12pm we were told that there was no note about this on the booking. I asked the guy on the reception desk who was working when I made the call to book the early check in and it was himself. He said that our room had been moved and there was no note today it had even been arranged. We got changed in a small bathroom, let him know that our friends would need access to the room no later than 2. When they arrived the room was not ready till 3:30. We stayed in a family room on the top floor and there was one small fan that was fixed in the middle of a 35+ degree heatwave. If there had of been children staying this would have been a complete nightmare.
Stayed 1 night in Jun 2025

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely helpful staff and clean room

Lovely friendly staff at reception he was very helpful and let us check in half hour early which was a lovely bonus , they don’t have air con but the gentleman supplied us with 2 strong fans and carried one to the room for us. Room was lovely and clean obviously not 5* but still a lovely place to stay if you just doing the one or two nights.
Stayed 1 night in Jun 2025

6/10 Okay

sophie

Disliked: Amenities
Very tiny room. Dirty towels were on the floor of the shared bathroom & limited soaps for washing hands. The room got very hot as well & I didn’t feel it safe leaving the window open during the night. But it’s very close to Paddington station so is easy to get around London. Good for a one or two night stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotels ive stayed in. I travel internationally almoest every year and the Astoria experience was one of the worst I've had. First, they tried to take us up to an attic room with stairs set at an angle akin to a ladder and we were suppose to get ou luggage up that. I protested that it wouldn't be possible. So they moved us to a closet of a room, they we could barely get ourselves into, with the luggage. And this for almost $200 for 2 people and 1 night. I DO NOT recommend for anyone who has problem with stair or enclosed spaces, especially with no air conditioning.
Stayed 1 night in Jun 2025

2/10 Terrible

Hashim

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The room in 4th floor without elevator , some times the water cutting at the shower. The location in active street so you can’t sleep at night.
Stayed 2 nights in Jun 2025

4/10 Poor

Martyna

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean at all, didn’t feel very safe
Stayed 1 night in May 2025

8/10 Good

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for the play off final, cracking location and the hotel even got in touch just to ask about check in due to the game, good standard, comfy and perfect place to stay for that kind of trip!
Stayed 1 night in May 2025

4/10 Poor

Alisha

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Wouldn't recommend.

Lots of rubbish and fly tipping outside the building. Very small double room. Lots of fluff and dust around the room. However, the staff were very friendly and it was in a somewhat convenient distance from Paddington and Soho.
Stayed 1 night in May 2025

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and efficient service
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Paddington Station. Family room is completely adequate for an affordable and convenient family stay in London. Stuff was accommodating with check in time and holding luggage.
Stayed 2 nights in Apr 2025

6/10 Okay

Terence

Very tiny room and shared bathroom but very convenient for transport with Paddington station nearby
Stayed 1 night in Mar 2025

8/10 Good

Baocheng

Stayed 5 nights in Mar 2025

10/10 Excellent

Ana Carolina Gaspar bote

Stayed 1 night in Mar 2025