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Best Western Heathrow Ariel T2, 3, 4

4.0 star property

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Photo gallery for Best Western Heathrow Ariel T2, 3, 4

Breakfast, lunch and dinner served
Front of property
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board
A bar area with a wooden counter, multiple taps, and a variety of bottles. There are seating areas with chairs and tables, and a television screen on the wall.
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
118 Bath Road, Hayes, England, UB3 5AJ
  • Place, Airport Bowl
    ‪2 min walk‬
  • Place, Cranford Countryside Park
    ‪18 min walk‬
  • Place, Windsor Castle
    ‪24 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a chair, a small table, and a window with curtains.

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a chair, a small table, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(32 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a small round table, a leather armchair, and two wall-mounted lamps.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(155 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(133 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(43 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Double Bed, Non Smoking (Airport View)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Room, 1 Double Bed, Non Smoking (Airport View)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Classic Room, 2 Single Beds, Non Smoking (Airport View)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Best Western Heathrow Ariel T2, 3, 4

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Best Western Heathrow Ariel T2, 3, 4 offers 184 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western Heathrow Ariel T2, 3, 4. During your stay, you're just a quick walk from Airport Bowl. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Junction Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests speak favourably about the proximity to the airport and the value of their stay
  • 13 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square metres) and includes a conference centre. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western Heathrow Ariel T2, 3, 4. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Junction Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 18 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 18 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western Heathrow Ariel T2, 3, 4 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 543 out of 1592 reviews
Rating 8 - Good. 485 out of 1592 reviews
Rating 6 - Okay. 297 out of 1592 reviews
Rating 4 - Poor. 153 out of 1592 reviews
Rating 2 - Terrible. 114 out of 1592 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, great for a short stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Fei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean and comfy room.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, close to airport
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lyle Caul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes it was and the shuttle drivers were very informative about where to go and where to eat.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Enoch

Liked: Cleanliness, property conditions & facilities
Hotel was great for an overnight stay near the airport. Fee for shuttle to airport reasonable and easier than bus or tube. Hot water, clean rooms, helpful staff.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Dawed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff were really friendly. The decor is a little tired and could do with some modernisation.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional. Excellent location and price.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Excellent for a short stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jinping

Great location and nice customer services . Will come back again
Stayed 1 night in Apr 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast room average
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Rajesh

Liked: Staff & service
Friendly staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

CHRISTOPHER

Easy check in great for public transport touching distance from Terminal 1 2 and 3.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, close to public transport. Ideal for the airport. Good indian food in the restaurant in the evening, and a great buffet breakfast. Staff are very friendly and helpful.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Paul

Generally ok Would stay again Mainly Indian food
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Richard Evan

Liked: Cleanliness, staff & service, amenities
Very helpful staff at reception.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to on a London bus from Heathrow bus station. Room was clean. Breakfast was very nice. Shuttle a bit expensive so we went for an Uber next morning to the airport. Would stay again.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Alissa

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dirty, staff was helpful
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ros

Liked: Cleanliness, staff & service
Good value for money. Helpful staff. Decent breakfast. Local buses outside, no need for shuttle!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kirra

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and airport shuttle was very helpful
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Martha

Liked: Staff & service
Staff was courteous.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service
Great bacon at breakfast.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Phil

When we got there they did have have a room for us.they got us a room down the road at the Ibis.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Great staff. Comfortable room. I love the restaurant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Price was excellent value for money. Breakfast was amazing, plenty of choice and nicely cooked and displayed. Room was quiet considering how close to the airport.
Stayed 1 night in Feb 2026