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Best Western London Heathrow Ariel Hotel

4.0 star property

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Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Combined shower/bathtub, free toiletries, hair dryer, towels
Lobby sitting area
Executive Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, laptop workspace, soundproofing
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Air conditioning

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • Stockley Park
    ‪5 min drive‬
  • Twickenham Stadium
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Single Beds, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, laptop workspace, soundproofing

Executive Room, 1 Double Bed, Non Smoking

  • 20.14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 Single Bed, Non Smoking

  • 13.5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

1 bedroom, desk, laptop workspace, soundproofing

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

1 bedroom, desk, laptop workspace, soundproofing

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

1 bedroom, desk, laptop workspace, soundproofing

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

1 bedroom, desk, laptop workspace, soundproofing

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

ibis London Heathrow Airport

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, (2709)
The price is €123
for 1 room
includes taxes & fees
19 Jun - 20 Jun
ibis London Heathrow Airport

About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western London Heathrow Ariel Hotel. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Junction Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests speak favourably about the proximity to the airport and the value of their stay
  • 13 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square metres) and includes a conference centre. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Junction Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 471 out of 1402 reviews
Rating 8 - Good. 456 out of 1402 reviews
Rating 6 - Okay. 251 out of 1402 reviews
Rating 4 - Poor. 118 out of 1402 reviews
Rating 2 - Terrible. 106 out of 1402 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Stayed 1 night in Mar 2025

8/10 Good

Paul

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was good, staff were very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Yelyn

Travelled with group
Liked: Staff & service, property conditions & facilities
The bathroom could’ve been a bit more clean but the staff was very helpful and friendly - had a layover in London and this hotel was very close to LHR (Heathrow) so it was convenient but their restaurant closed super early so we had to dine at the restaurant inside the Sheraton hotel
Stayed 1 night in Mar 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, room comfort

Pleasant stay

Just what I needed for one night business stay
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

Great location - very convenient to LHR and Europcar return lot. Room was large and clean, and bed was very comfortable.
Stayed 1 night in Feb 2025

6/10 Okay

Adrian

Liked: Cleanliness, room comfort
Disliked: Staff & service

Good for the airport

The food order was delivered wrong but staff were very good in their response. It was extremely clean but our “Executive Room 304” was dreadfully old. I’ve never seen a wall mounted telephone in the bathroom. Neither have I seen pay phones in the lobby for decades. The shower head was so low we had to crouch down but saying that, it was comfortable and spotless and good for one night.
Stayed 1 night in Mar 2025

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jessie

Travelled with family
Liked: Cleanliness, staff & service
The water was very strange. There were seperate hot and cold faucets, which is fine, but the hot and cold water disnt combine in the faucet. One side of the stream of water comes out scalding hot and the other side of the stream comes out icy cold.
Stayed 1 night in Feb 2025

10/10 Excellent

Grant

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room
Stayed 1 night in Feb 2025

10/10 Excellent

seyed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and cosy. Room need some upgrades. Overall comfortable.
Stayed 1 night in Feb 2025

4/10 Poor

greg

Stayed 1 night in Feb 2025

4/10 Poor

Barb

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was dirty. Bathroom floor was not cleaned from the last person. I found a contact lens on the floor and hair on the counter. When I went to call front desk, the phone wasn’t working so I had to go down to discuss the concern. They apologized and moved me to a different room. So though it was cleaner, they moved me to a room right beside the elevator so it was of course noisier. I could hear every time it was used.
Stayed 1 night in Feb 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very grateful to get a room after the car parking people lost our car
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight for the airport

Stayed 1 night in Feb 2025

8/10 Good

Chee Seong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 3 nights in Feb 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Hitish

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Hitish

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms
Stayed 1 night in Feb 2025

8/10 Good

Peter

Stayed 1 night in Feb 2025

4/10 Poor

william

Disliked: Staff & service, property conditions & facilities, room comfort
No heating no plug for bath and very small room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Excellent check in service, Daniel from the Front Desk does make everything possible to make the guests great. The Executive rooms a very nice and spacious and well equipped. The restaurant food is excellent as well. Can definitely recommend the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sebastimpillai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025