Hotel with a 24-hour front desk, near Buckingham Palace
WiFi in public areas, concierge services and a 24-hour front desk are available at this smoke-free hotel. Other amenities include express check-in, express check-out and tour/ticket assistance.
Carlton Hotel offers 20 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. In-room wireless Internet access is available for a surcharge.
Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Carlton Hotel. During your stay, you're just a quick walk from Apollo Victoria Theatre. Features include concierge services and Wi-Fi in public areas (surcharge).
WiFi for a fee
Services include a concierge, tour or ticket assistance and luggage storage
10 minutes by foot from Victoria Station Travel Information Centre and a 3-minute drive from Buckingham Palace
As a guest of Carlton Hotel, you'll find tour/ticket assistance, concierge services, and express check-in. WiFi is available in public spaces for a fee. Carlton Hotel also features express check-out and a front desk safe.
This London hotel is smoke free.
Room service is available.
Property amenities
Internet
Available in all rooms: WiFi (GBP 5 per stay)
Available in some public areas: WiFi (GBP 5 per stay)
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
No lift
More
5 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Pillowtop mattress
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
Room service
More
Desk
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 10 years old and younger stay free when using existing bedding.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: GBP 5 per stay (rates may vary)
Fee for wireless Internet in public areas: GBP 5.00 per stay (rates may vary)
Early check-in fee: GBP 20.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Alcohol isn't served at Carlton Hotel.
Property is also known as
Carlton Hotel London
Carlton Hotel Hotel
Carlton Hotel London
Carlton Hotel Hotel London
Reviews
Carlton Hotel Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great wee hotel near pimico tube station victoria line. Lovely area we felt safe here, couple of bars and corner shops.used victoria and Piccadilly lines mostly. Buckingham palace Big Ben westminister in walking distance.It was 30 degrees when we stayed so small balconey and room fan were very well appreciated.Staff good .extra charges tho for leaving bags and wi-fi £5 for 2 bags .Small bathroom but very clean.
Reasonable enough for the price. The only concern was that the bed did not have a mattress protector on it, just a sheet. I would expect any hotel to provide and change mattress protectors between guests for hygiene reasons.
Alastair
Stayed 1 night in Jun 2025
10/10 Excellent
Andrew
Business traveller
18 Jun 2025
Liked: Cleanliness, amenities
For the price in central London it was brilliant. Fantastic spot for the needs I had, right near the tube. I would definitely stay here again.
Booked the room a few days out and found the room to be comfortable and clean. The bed could do with updating as there was no cushioning over the springs. If you want a quick stay close to the centre of London, it was a great choice for the price. Don't expect bells and whistles though.
Basic but comfortable hotel in a very central part of London.
Michel
Stayed 1 night in Jun 2025
4/10 Poor
Yolande
5 Jun 2025
Liked: Staff & service
First impression was a bad one; from the general look of the place to the strong, dirty carpet smell. Staff was very welcoming, I have nothing bad to say about that. Got to our room and within a few minutes confirmed that we were not going to stay. Old, worn-out bedding so thin you can see the mattress through it, thin lumpy pillows. We have travelled a lot and are not very fancy people but this was definitely below our standards. We decided to go somewhere else. I dont quite understand the 10/10 and 8/10 notes in the reviews. We were offered to look at another room, which we declined. We looked for another hotel nearby.
Yolande
Stayed 1 night in Jun 2025
8/10 Good
Neil
3 Jun 2025
Neil
Stayed 1 night in May 2025
4/10 Poor
Nicola
3 Jun 2025
I appreciate this is a cheap stay but the bed was so uncomfortable I considered moving hotels in the middle of the night. Huge dents in the mattress and bricks for pillows. Walls a paper thin and the fan in the bathroom was so loud and there was no way to turn it off. Basic facilities were provided though.
The room was to small paint work was dusty and dirty bathroom consisted of a toilet, sink and shower all fitted into a space no more than 2 x1 mts .we will never go back again I'm very disappointed with expdia and will never use them again. 😔
Eric
Stayed 5 nights in May 2025
6/10 Okay
Vivian
29 May 2025
Liked: Cleanliness
Great price, very clean.
Great price for a short stay in London. Very clean. Kettle with tea and instant coffee. Convenient location. Be aware: despite choosing RESERVE NOW, PAY WHEN YOU CHECK IN, immediately after making your reservation hotel will charge your card £65 - to be refunded later.
Such lovely friendly staff, you can pay for early check in which is great. They have cold drinks at a reasonable price at reception day and night. Only thing not really a problem but may be good to change is the shower cause it’s small and sloppy when wet a no slip flat in the shower and a bath mat outside would be beneficial other then that lovely hotel will definitely be back
Great cheap stay in the city for the night. Well connected close to Pimlico station and unbeatable for price. I ordered a single room and got a little bit comfortable room with a decent queen size bed and a balcony. Rooms were a bit tired and dusty but Cannot complain one bit for the price