Georgian hotel in London with a 24-hour front desk
Along with concierge services, this smoke-free hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a hair salon are on-site.
Chester Hotel offers 20 accommodations with coffee/tea makers and free toiletries. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 40-inch LED televisions come with digital channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Chester Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Apollo Victoria Theatre. You'll find features such as free WiFi in public areas and concierge services.
Free WiFi
Services include a concierge, tour or ticket assistance and luggage storage
On-site recreation includes a playground and bicycles to rent
Guests speak favourably about the clean guestrooms and the area's walkability
7 minutes by foot from Victoria Station Travel Information Centre and a 3-minute drive from Hyde Park
As a guest of Chester Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Chester Hotel also features concierge services, express check-in, and express check-out.
This Georgian London hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Things to do
Bicycle rentals
Playground
TV in common areas
Family friendly
Playground
Conveniences
24-hour front desk
ATM
Hair salon
Luggage storage
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
No lift
More
2 buildings
3 floors
Built in 1900
Georgian architecture
Reception hall
Smoke-free property
Room amenities
Bedroom
Memory foam mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer (on request)
Shower
Towels provided
Entertainment
40-inch smart TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Heating
Individual decor
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 8 years old and younger stay free when using existing bedding.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Tap & Go
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Chester Hotel London
Hotel Chester London
London Chester Hotel
Chester Hotel London, England
Chester Hotel Victoria
Chester Victoria
The Chester Hotel
Chester Hotel Hotel
Chester Hotel London
Chester Hotel Victoria
Chester Hotel Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 176 out of 1001 reviews
10 - Excellent
176
Rating 8 - Good. 250 out of 1001 reviews
8 - Good
250
Rating 6 - Okay. 216 out of 1001 reviews
6 - Okay
216
Rating 4 - Poor. 161 out of 1001 reviews
4 - Poor
161
Rating 2 - Terrible. 198 out of 1001 reviews
2 - Terrible
198
6.2/10
Cleanliness
6.6/10
Staff & service
5.8/10
Amenities
5.8/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
10/10 Excellent
Hazel
12 Oct 2025
Liked: Staff & service
I would recommend! It was super close to the train station and the 24 bus which takes you to the big ben and soho. The room was small and not in super clean condition but it was definitely worth the cost. Room has a fridge which was super nice and is right around the corner of a grocery store and lots of restaurants!
Hazel
Stayed 3 nights in Oct 2025
6/10 Okay
Xenia
11 Oct 2025
Liked: Cleanliness, staff & service
Very compact room with the basics in a great location just a few minutes from Victoria Station
The lady behind reception was lovely. I booked the cheapest single room for a quick overnight stay, however it wasn’t really a room, it was more like a cupboard behind reception. The wall was very thin and I could hear everyone coming in and out and the phone ringing like it was in my room. The bed wasn’t really made (the under sheet was just thrown on and not made properly), there were dirty earbuds on the floor and there was a window above the door that I couldn’t cover up (no curtain to close, just a window straight out to the lit hall with the lightbulb right outside). I had to ask the lady behind reception to turn the light in the hallway off so that I could go to sleep. The tv in the room didn’t work, but it did keep turning itself on throughout the night waking me up with the light. When I first came in, it was turned on a set to Babestation. The shared toilet had a constant massive puddle on the floor that you had to stand in, to use the loo and the shared shower was so dirty I couldn’t use it. Sodden towels on the floor and used/empty bottles and wrappers everywhere. Not a comfortable stay at all. I had to leave as soon as I woke up and showered/used a restroom elsewhere. I didn’t complain as I figured I’d booked a £45 room but still, regardless of that, I’ve had cheap rooms elsewhere and this was a terrible stay that I wouldn’t book again.
Love the location. Near transport and lots of restaurants.
The hotel itself was pretty basic. The room was tiny and not the cleanest.
Good for a short term stay if you just need a bed for the night.
I thought this was a very reasonably priced hotel considering it is literally 5 mins walk from Victoria! Room was fine - memory foam mattress meant a good night's sleep. Shower was nice and powerful, there was a fridge and a tv so overall I was happy.
Only very slight thing was there didn't seem to be a remote for the tv but that was a minor thing.
We were upgraded to Apartment and a lot bigger than the regular room where we can cook food.
Lot
Stayed 3 nights in Sep 2025
8/10 Good
Chun
16 Sept 2025
Liked: Cleanliness, staff & service
The staff was friendly and was not hesitate to provide additional bath towels and coffee cups when being asked. The room we stayed was too small.
Chun
Stayed 4 nights in Sep 2025
6/10 Okay
Eleanor
Travelled with group
14 Sept 2025
Liked: Staff & service
The property is old but decent. Our fridge was not working but they were able fix it.
FYI that not all rooms have a private bathroom and shower so you will need to share a common bathroom. The one downstairs only has one toilet and shower. There was also one bathroom by the reception desk that just had a toilet.
No elevators and the stairs are pretty narrow and steep so it would not be good for elderly people or those with balance issues. Large bags could be difficult to carry up/down the stairs as well.
Other than that, the hotel is in a walkable area. Lots of different restaurants around the corner as well as a nice Sainsbury’s grocery store.
Victoria Station and Victoria Coach Station are both close enough to walk to as is the Hop On / Hop Off bus we had booked.
Overall, a good stay near everything we needed to get to without a car.
The only think going for this hotel is location very old property with minimal upgrade or improvements. Staff rude and unhelpful. The only good reviews would be from the family sitting in the entrance daily eating. Checked out after 8 nights, sheets
/ towels meant to be changed after 5 days, this did not occur. TV kept playing up and did not receive all
Channels. Very poor hotel. Small as expected in London however there was no quality service provided.
No clean room dirty when i came and No cleaning in room under my visit
Dirty in toilet small room nowhere to hang up a jacket or Towell ask for towel nothing happaened slepping stag when i check out first room osv
The picture on your website is so deceiving. The room is small and no air condition. It only has dirty electric fan. Instead of staying for 2 nights, we left on the second night because due illness.
Lourdes
Stayed 3 nights in Aug 2025
6/10 Okay
sau wah
25 Aug 2025
Disliked: Cleanliness
There’s dirt on the sheets and pillows. They should make better use of the hoover. Apart from that the room is okay.
Room size was too small and smelly and bathroom stench in the room even if bathroom door is closed, bathroom has no pegs to hang towels or clothes and dirty. Very small window. Avoid staying here
I was really disappointed with my stay at this hotel. The pictures online made the place look modern and spacious, but the reality was very different. The room was much smaller than expected, and it didn’t feel clean at all. The bathroom in particular could have been maintained better, and overall the place just felt worn out. Definitely not what I was led to believe from the photos.