Chester Hotel

2.0 star property

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Single Room, Ensuite | Premium bedding, memory-foam beds, individually decorated
Superior Double Room, 1 Double Bed, Refrigerator | Television
City Apartment | Living area | 40-inch LED TV with digital channels, Smart TV
View from property
Property entrance

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

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27-29 Longmoore Street, Victoria, Westminster, London, England, SW1V 1JQ
  • Place, Victoria Station Travel Information Centre
    ‪5 min walk‬
  • Place, Apollo Victoria Theatre
    ‪5 min walk‬
  • Place, Buckingham Palace
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

Single Room, Ensuite

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room, Ensuite

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Family Quadruple Room, Ensuite

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

Triple Room, Ensuite

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Superior Double Room, 1 Double Bed, Refrigerator

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Small budget Single box size room, no windows, no AC, shared bathroom and WC

  • Sleeps 1
  • 1 Single Bed

Economy Double Room

  • 7 sq m
  • Sleeps 2
  • 1 Large Single Bed

City Apartment

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Single Sofa Bed

Similar properties

About this property

Chester Hotel

Georgian hotel in London with a 24-hour front desk
Along with concierge services, this smoke-free hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a hair salon are on-site.
Chester Hotel offers 20 accommodations with coffee/tea makers and free toiletries. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 40-inch LED televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Chester Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Apollo Victoria Theatre. You'll find features such as free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground and bicycles to rent
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • 7 minutes by foot from Victoria Station Travel Information Centre and a 3-minute drive from Hyde Park
As a guest of Chester Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Chester Hotel also features concierge services, express check-in, and express check-out.

This Georgian London hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1900
  • Georgian architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Tap & Go
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chester Hotel London
Hotel Chester London
London Chester Hotel
Chester Hotel London, England
Chester Hotel Victoria
Chester Victoria
The Chester Hotel
Chester Hotel Hotel
Chester Hotel London
Chester Hotel Victoria

Chester Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 176 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 216 out of 1001 reviews
Rating 4 - Poor. 161 out of 1001 reviews
Rating 2 - Terrible. 198 out of 1001 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hazel

Liked: Staff & service
I would recommend! It was super close to the train station and the 24 bus which takes you to the big ben and soho. The room was small and not in super clean condition but it was definitely worth the cost. Room has a fridge which was super nice and is right around the corner of a grocery store and lots of restaurants!
Stayed 3 nights in Oct 2025

6/10 Okay

Xenia

Liked: Cleanliness, staff & service
Very compact room with the basics in a great location just a few minutes from Victoria Station
Stayed 1 night in Sep 2025

10/10 Excellent

Harry

Stayed 1 night in Sep 2025

2/10 Terrible

Hannah

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lady behind reception was lovely. I booked the cheapest single room for a quick overnight stay, however it wasn’t really a room, it was more like a cupboard behind reception. The wall was very thin and I could hear everyone coming in and out and the phone ringing like it was in my room. The bed wasn’t really made (the under sheet was just thrown on and not made properly), there were dirty earbuds on the floor and there was a window above the door that I couldn’t cover up (no curtain to close, just a window straight out to the lit hall with the lightbulb right outside). I had to ask the lady behind reception to turn the light in the hallway off so that I could go to sleep. The tv in the room didn’t work, but it did keep turning itself on throughout the night waking me up with the light. When I first came in, it was turned on a set to Babestation. The shared toilet had a constant massive puddle on the floor that you had to stand in, to use the loo and the shared shower was so dirty I couldn’t use it. Sodden towels on the floor and used/empty bottles and wrappers everywhere. Not a comfortable stay at all. I had to leave as soon as I woke up and showered/used a restroom elsewhere. I didn’t complain as I figured I’d booked a £45 room but still, regardless of that, I’ve had cheap rooms elsewhere and this was a terrible stay that I wouldn’t book again.
Stayed 1 night in Oct 2025

8/10 Good

Soufiane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Shannon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Love the location. Near transport and lots of restaurants. The hotel itself was pretty basic. The room was tiny and not the cleanest. Good for a short term stay if you just need a bed for the night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Leo

Stayed 1 night in Aug 2025

10/10 Excellent

YOUNGJUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

LAI LING

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for a hotel right by Victoria.

I thought this was a very reasonably priced hotel considering it is literally 5 mins walk from Victoria! Room was fine - memory foam mattress meant a good night's sleep. Shower was nice and powerful, there was a fridge and a tv so overall I was happy. Only very slight thing was there didn't seem to be a remote for the tv but that was a minor thing.
Stayed 1 night in Sep 2025

8/10 Good

joel, Hialeah

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for its size
Stayed 2 nights in Sep 2025

10/10 Excellent

Lot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to Apartment and a lot bigger than the regular room where we can cook food.
Stayed 3 nights in Sep 2025

8/10 Good

Chun

Liked: Cleanliness, staff & service
The staff was friendly and was not hesitate to provide additional bath towels and coffee cups when being asked. The room we stayed was too small.
Stayed 4 nights in Sep 2025

6/10 Okay

Eleanor

Travelled with group
Liked: Staff & service
The property is old but decent. Our fridge was not working but they were able fix it. FYI that not all rooms have a private bathroom and shower so you will need to share a common bathroom. The one downstairs only has one toilet and shower. There was also one bathroom by the reception desk that just had a toilet. No elevators and the stairs are pretty narrow and steep so it would not be good for elderly people or those with balance issues. Large bags could be difficult to carry up/down the stairs as well. Other than that, the hotel is in a walkable area. Lots of different restaurants around the corner as well as a nice Sainsbury’s grocery store. Victoria Station and Victoria Coach Station are both close enough to walk to as is the Hop On / Hop Off bus we had booked. Overall, a good stay near everything we needed to get to without a car.
Stayed 3 nights in Sep 2025

6/10 Okay

David

Liked: Cleanliness
Stayed 2 nights in Sep 2025

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only think going for this hotel is location very old property with minimal upgrade or improvements. Staff rude and unhelpful. The only good reviews would be from the family sitting in the entrance daily eating. Checked out after 8 nights, sheets / towels meant to be changed after 5 days, this did not occur. TV kept playing up and did not receive all Channels. Very poor hotel. Small as expected in London however there was no quality service provided.
Stayed 12 nights in Aug 2025

6/10 Okay

Darren

Business traveller
Liked: Cleanliness, staff & service, room comfort
Really clean sleeping area and bathroom.
Stayed 1 night in Sep 2025

4/10 Poor

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No clean room dirty when i came and No cleaning in room under my visit Dirty in toilet small room nowhere to hang up a jacket or Towell ask for towel nothing happaened slepping stag when i check out first room osv
Stayed 3 nights in Aug 2025

2/10 Terrible

Lourdes, Carson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The picture on your website is so deceiving. The room is small and no air condition. It only has dirty electric fan. Instead of staying for 2 nights, we left on the second night because due illness.
Stayed 3 nights in Aug 2025

6/10 Okay

sau wah

Disliked: Cleanliness
There’s dirt on the sheets and pillows. They should make better use of the hoover. Apart from that the room is okay.
Stayed 1 night in Aug 2025

2/10 Terrible

Rajeevan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room size was too small and smelly and bathroom stench in the room even if bathroom door is closed, bathroom has no pegs to hang towels or clothes and dirty. Very small window. Avoid staying here
Stayed 6 nights in Aug 2025

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Charon

Stayed 3 nights in Aug 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
I was really disappointed with my stay at this hotel. The pictures online made the place look modern and spacious, but the reality was very different. The room was much smaller than expected, and it didn’t feel clean at all. The bathroom in particular could have been maintained better, and overall the place just felt worn out. Definitely not what I was led to believe from the photos.
Stayed 3 nights in Aug 2025