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Colonnade Hotel London

4.0 star property

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Photo gallery for Colonnade Hotel London

Exterior
Property amenity
Balcony view
Reception
Junior Suite | Premium bedding, individually furnished, blackout curtains

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
2 Warrington Crescent, Little Venice, London, England, W9 1ER
  • Place, Hyde Park
    ‪5 min drive‬
  • Place, Marble Arch
    ‪6 min drive‬
  • Place, Oxford Street
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, individually furnished, blackout curtains

Classic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, individually furnished, blackout curtains

Deluxe Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, individually furnished, blackout curtains

Junior Suite

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, individually furnished, blackout curtains

Suite

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room | Private kitchen | Coffee/tea maker

Single Room

  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Premium bedding, individually furnished, blackout curtains

Basic Double Room, 1 Double Bed

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually furnished, blackout curtains

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Premium bedding, individually furnished, blackout curtains

Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Club Room

Club Room | Premium bedding, individually furnished, blackout curtains

Club Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Colonnade Hotel London

Victorian hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a meeting room.
Colonnade Hotel London offers 43 accommodations with iPod docking stations and coffee/tea makers. This individually furnished accommodation includes double sofa beds. Beds feature premium bedding. 28-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower, designer toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Colonnade Hotel London. During your stay, you'll be within walking distance of Hyde Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Polo Terrace
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and multilingual staff
  • 14 minutes by foot from Lord's Cricket Ground and a 4-minute drive from Hyde Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the boutique Colonnade Hotel London.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 10 AM.
Polo Terrace – This bar specialises in British cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily English breakfast available 7:30 AM to 10 AM for a fee: GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Polo Terrace

Family friendly

  • Babysitting (surcharge)
  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1865
  • Designated smoking areas (fines apply)
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • DVR
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Colonnade Hotel London
Colonnade London
The Colonnade London England
The Colonnade London Hotel London
The Colonnade Hotel London
The Colonnade Hotel London
The Colonnade London England
The Colonnade
Colonnade Hotel London Hotel
Colonnade Hotel London London
Colonnade Hotel London Hotel London

Colonnade Hotel London Reviews

Reviews

5.6
Rating 10 - Excellent. 132 out of 1009 reviews
Rating 8 - Good. 233 out of 1009 reviews
Rating 6 - Okay. 174 out of 1009 reviews
Rating 4 - Poor. 186 out of 1009 reviews
Rating 2 - Terrible. 284 out of 1009 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disgusting room with rude staff

the room I was put in stank. the ceiling was covered in browning water marks that looked like there was a significant leak from above. I was woken to the sound of a heavy drip in the room, right next to my luggage. when I checked out the member of staff tried to charge me for breakfast even though my booking states it is included. when I argued my case he got visibly annoyed and walked off saying "you're done here". i couldn't believe the state of the room, but there was no chance to speak to the staff in the morning after the altercation over double breakfast charge.
Stayed 1 night in Jul 2025

6/10 Okay

Nela

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Arrived quite late so we were very tired. We were given basement rooms and
Stayed 1 night in Jul 2025

4/10 Poor

Wieland

Disliked: Staff & service, property conditions & facilities

I’d rather sleep on a park bench!

Air conditioning not working! V hot room! Noisey Fan only! Shower only produced very hot water! No one at desk when I arrived!
Stayed 1 night in Jul 2025

8/10 Good

Gulsen

Stayed 1 night in Jun 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, room comfort

An upgrade which was so welcome

Check in was excellent and willingness to accommodate our late request for 2 beds could not have been better. This resulted in a more than comfortable upgrade.
Stayed 1 night in Jul 2025

8/10 Good

ginie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice and helpful
Stayed 4 nights in Jun 2025

8/10 Good

bernt

Stayed 2 nights in Jul 2025

4/10 Poor

carolyn

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Caroline

Liked: Staff & service
Nicely positioned hotel. The rooms were a little dated but clean.
Stayed 1 night in May 2025

2/10 Terrible

Nicholas

Disliked: Property conditions & facilities, room comfort

Uncomfortable bed, no hot water for shower at 9am

I’m one of those who never complains, however, I could feel every spring through what’s left of the mattress. No hot water for a 9am shower? Tiles falling off/loose in the dated bathroom. 11am check out sounded great, but cleaners cleaning rooms from 7:45am so what’s the point? Good air con that was the only positive. Sadly this is old, not cheap and certainly never been 4 stars.
Stayed 1 night in Jun 2025

4/10 Poor

Adrian

Stayed 1 night in Jun 2025

8/10 Good

Duncan

Disliked: Property conditions & facilities
Truth is, this hotel probably deserves most of the hilariously bad reviews. The rooms all seems to be in various stages of collapse - some have only hot water, others have only cold. Some have broken or barely functioning air conditioning. Half the power sockets are broken/ a death risk. The place was renovated very shoddily about 25 years ago and it’s clear the owner can’t or won’t pay to get it fixed. However, I got a very good deal on one of the premium rooms, the bed was great, the location perfect for my visit and as a result would be very happy to stay again for that sort of price..
Stayed 1 night in Jun 2025

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bigroom. Bright and clean. Good continental breakfast with plenty of choice. Staff cheerful, pleasant and helpful.
Stayed 1 night in Jun 2025

2/10 Terrible

Samuel

Disliked: Property conditions & facilities
No hot water and a funny smell.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Colonial type decor, friendly staff, great history of building. Pity cooked breakfast wasn’t available.
Stayed 3 nights in May 2025

8/10 Good

D'Arcie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for our honeymoon, was quite skeptical after seeing some bad reviews kn the lead up but our stay was comfortable and our room was spacious and clean. My husband tried the English breakfast which he said was okay (smaller than expected). The staff were welcoming. The only downside we found was it was noisy where we were staying on the bottom floor as we were close to the restaurant and you could constantly hear other guests.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hugo

Stayed 7 nights in May 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location in Marleybone, 2 mins walk from Madame Tussauds or Regents Park & tube stations. Lots of great places to eat close by.
Stayed 3 nights in May 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jun 2025

8/10 Good

James

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
This property has had a bunch of negative reviews so I thought it would be worth adding my experience. Overall it is good. Our room was the "garden suite". It was a large room with a comfortable enough bed, some old and battered armchairs (think shabby chic). The bathroom was large. Checkin was delayed because the maintenance person hadn't fixed the shower that the previous guests had reported as being faulty. Despite this he still didn't fix it properly as it was either dangerously hot or cool. Reported to management who promised to get the mixer replaced but they didn't do it in the week i was staying there. So to sum up. It is a quaint building, well located and in a safe area. Staff really don't care about the guests and service is poor so if something goes wrong it is unlikely they will deal with it.
Stayed 7 nights in May 2025

8/10 Good

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay did book a club room but were on top floor comfy bed
Stayed 1 night in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really poor experience

No hot water in the shower, shower head broken, thread bare carpets, wall paper peeling, excess mechanical noise, general condition was very poor not a four star hotel.
Stayed 2 nights in May 2025

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid - pretty shocked at the experience really. Sadly this hotel needs some serious work before guests can have a safe and comfortable stay. We hired two rooms for two nights. Requested on the original booking a double and a twin, but given two doubles. No apology for their mistake and they made up a sofa bed in one of the double rooms, which was incredibly uncomfortable and not what we paid for. The actual bed in the other room had a reasonably comfortable mattress, albeit on a plyboard base held together with silver duct tape and sharp exposed metal brackets. Working air conditioning unit on the wall had no grill on top exposing internal moving parts. Curtains hanging off rail and pretty threadbare. Both bathrooms were not clean and shower pole over bath not fixed to the wall. Just a trickle on full and hence not enough water to shower. The room would not lock, which I am pleased to say they did fix the same day. TV did actually work but limited channels and no BBC channels for example. It’s such a shame, as the hotel has potential, but they need to renovate it before letting out rooms. We decided to eat elsewhere, so cannot comment on food.
Stayed 2 nights in May 2025