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Kaya Great Northern Hotel

5.0 star property

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Photo gallery for Kaya Great Northern Hotel

2 bars/lounges, cocktail bar
Heritage, Larger Guest Room, Queen | Egyptian cotton sheets, in-room safe, individually decorated
Meeting facility
Staircase
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

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King's Cross St Pancras Station, Pancras Road, London, England, N1C 4TB

Room options

View all photos for Couchette, Smaller Guest Room, Double

Couchette, Smaller Guest Room, Double | Egyptian cotton sheets, in-room safe, individually decorated

Couchette, Smaller Guest Room, Double

  • 1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Heritage, Larger Guest Room, Queen

Heritage, Larger Guest Room, Queen | Egyptian cotton sheets, in-room safe, individually decorated

Heritage, Larger Guest Room, Queen

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Edwardian, Guest Room, Queen, High Floor

Edwardian, Guest Room, Queen, High Floor | Egyptian cotton sheets, in-room safe, individually decorated

Edwardian, Guest Room, Queen, High Floor

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Victorian, Larger Guest Room, King

Victorian, Larger Guest Room, King | Egyptian cotton sheets, in-room safe, individually decorated

Victorian, Larger Guest Room, King

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Edwardian, Guest Room, Double,High Floor

Edwardian, Guest Room, Double,High Floor | Egyptian cotton sheets, in-room safe, individually decorated

Edwardian, Guest Room, Double,High Floor

  • 1 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Kaya Great Northern Hotel

Luxury London hotel connected to a railway/underground station, steps from The Harry Potter Shop at Platform 9 3/4
This smoke-free hotel features a restaurant, 2 bars/lounges and a coffee shop/cafe. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Kaya Great Northern Hotel offers 88 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. This London hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Kaya Great Northern Hotel. During your stay, you'll be connected to a railway/underground station and just a quick walk from The Harry Potter Shop at Platform 9 3/4. You'll find features such as 2 bars, a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Enjoy British cuisine while dining at RAILS Restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from The Harry Potter Shop at Platform 9 3/4 and 6 minutes on foot from British Library
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. There are 3 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Kaya Great Northern Hotel. The hotel can provide concierge services and wedding services. You'll have access to the indoor pool and health club at a partner property.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
RAILS Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
GNH Bar and Terrace – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Little Bar – On-site cocktail bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 22.50 per person
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Great Northern

Kaya Great Northern Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Perdita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the room and the everyone there were so friendly. Also so apologetic when one of the rooms was not ready for a while. There was a little incident with a man slumped at the lift area but apart from that it was a wonderful hotel. Would stay again
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely convenient location

Extremely convenient location, right beside King's Cross and St. Pancras Station. The room is small but clean. Service is nice.
Stayed 7 nights in Jun 2025

8/10 Good

chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good overall. Decided to have breakfast there. When I said the toast was burnt, the waiter agreed and I heard him telling someone else, but no one offered me another choice. Seems a shame not to include unlimited coffee in the breakfast price but charge for extra cups.
Stayed 3 nights in Jun 2025

8/10 Good

Georg

Travelled with partner
Liked: Cleanliness, staff & service
Excellent site at Kings Cross with several U-lines and train stations. Friendly staff, very clean rooms. But avoid floor 5: small windows & low water pressure
Stayed 5 nights in Jun 2025

6/10 Okay

Jason

Business traveller
Liked: Staff & service
Staff were amazing but the room is not 5*, more like a 3* hotel. Bathroom is aged and not clean. Many visible discoloration on tile joins and stains on walls of room. If this was a 3* hotel I wouldn't have cared but having stayed in real 5* hotels this hotel is 3* at best but they charge 5* prices. The only advantage of this hotel is it's proximity to underground and kings cross station.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London visit

So convenient for trains and underground. Room lovely and comfy everything you need. Very helpful staff.
Stayed 1 night in May 2025

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Five star hotel prices for a 2/3 star room. There is no reception area to speak of, service was ok, but not what you would expect for the price, but the overall feeling was vey deflated at the room which was tiny - only as wide as the bed which was beside the wall, so only one side of the bed was useable - not worth GBP400
Stayed 1 night in May 2025

8/10 Good

Jonathan

Stayed 1 night in May 2025

10/10 Excellent

ashley

Stayed 1 night in May 2025

10/10 Excellent

Mya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Across from Kings Cross station. Early check in granted !!! After a 12 hour journey it was a welcome bed . Huge tub.
Stayed 1 night in Apr 2025

6/10 Okay

Bonnie

Travelled with family
Liked: Cleanliness, staff & service
Handy to the Eurostar train station.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the night as booked. Location couldn't be better next to King's Cross station for our train the next date. Room was pin quiet and modern retaining some more original characteristics as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I really enjoyed my stay. The hotel is lovely, clean and in a fantastic location. I was surprised how quiet my room was given its proximity to Kings Cross Station. It was so quiet! Best hotel shower I’ve ever experienced. Small (as I was expecting) but perfectly formed room, well designed. I appreciated the little touches like a note reminding me that the clocks were changing overnight and the pantry at the end of the hallway with complimentary little cakes and different teas. I would definitely recommend and stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for Eurostar

Perfect location for Eurostar, staff very friendly and hotel very clean but small rooms for the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Swiss Farm

Liked: Cleanliness, property conditions & facilities, room comfort

Stay overview

Trip to watch 6 Nations at Twickenham My wife went shopping I went to Twickers Hotel room very comfy clean etc Liked the coffee machine in the pantry Paid for breakfast with room little bit disappointed that no offer of self service cereals Menu a bit confusing
Stayed 1 night in Feb 2025

10/10 Excellent

Ariane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, pleasant rooms, good restaurant for breakfast and dinner
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great decor, room was a little cold and noisy, but still nice
Stayed 1 night in Feb 2025

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent London Stay

This was a perfect choice! Great location, in an area with a great vibe. Room was small but beautifully presented, which was no problem. Breakfast choices were excellent and dining options nearby are plentiful. Close to a number of mainline and underground stations, so suitable for all travellers. Highly recommended
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Dec 2024