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Haven Hotel

2.0 star property

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Photo gallery for Haven Hotel

The entrance to Haven Hotel with a reception sign, potted plants, and a black iron fence.
A dining area with a table set for four, featuring a tablecloth with a leaf pattern. There are chairs around the table, a window with a view, and a wall-mounted light fixture.
A bedroom with a bed, a bedside table, a dresser with a mirror, a television mounted on the wall, and a window with curtains.
A living room with a sofa, a coffee table, and a desk with a computer.
A modern living room with a grey sofa, a television, decorative mirrors, and a chandelier.

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
6-8 Sussex Gardens, Paddington, London, England, W2 1UL
  • Place, Hyde Park
    ‪8 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Place, Marble Arch
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Standard Room

A neatly made bed with a patterned bedspread, a bedside table with a lamp, a mirror, and a framed picture on the wall.

Standard Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

A bedroom with a bed, a wardrobe, a desk, and a door.

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a nightstand, a lamp, a window with curtains, and a mirror on the wall.

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with two beds, a nightstand, a lamp, a window with curtains, and a mirror on the wall.

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a nightstand, a lamp, a window with curtains, and a mirror on the wall.

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Haven Hotel

Along with a 24-hour front desk, this smoke-free hotel has a front desk safe and free Wi-Fi in public areas.
Haven Hotel offers 35 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Haven Hotel, you'll be within walking distance of Hyde Park. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include a front desk safe and a lift
  • Within a 15-minute walk of Hyde Park and Marble Arch
Haven Hotel offers its guests room service (during limited hours), a front desk safe, and a lift. Public spaces have free WiFi.

This London hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Haven Hotel.

Property is also known as

Haven Hotel London
Haven London
Haven Hotel London, England
Haven Hotel Hotel
Haven Hotel London
Haven Hotel Hotel London

Haven Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 49 out of 489 reviews
Rating 8 - Good. 158 out of 489 reviews
Rating 6 - Okay. 160 out of 489 reviews
Rating 4 - Poor. 76 out of 489 reviews
Rating 2 - Terrible. 46 out of 489 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Bernat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has been closed for the last 2 years!
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Travelled from Birmingham with my 2 young children, was supposed to be staying there for 2 nights but on arrival it was closed up. Waited 20 minutes and i then realised nobody was there. Stranded with 2 children no knowing where to go i headed off to look for somewhere to stay for the night. This made our whole experience horrible and very stressful. In the end i only ended up staying in london for 1 night and had to pay for another train ticket to get back home. I would never book with this hotel again.
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Danilo

2 Non è il massimo ma... Recensione di Haven Hotel Recensione in attesa di approvazione Siamo stati a Londra per capodanno famiglia 4 persone 2 adulti più 2 bambini Prenotato a settembre all’ Haven per il prezzo soprattutto e posizione Al nostro arrivo 31/12 sera verso le 21 camera pronta , personale che parla italiano , ci viene comunicato che la nostra Camera familiare è nel seminterrato. Camera molto piccola vicino all cucina dove si fa colazione. Non è il massimo i letti sono ai lati di una stanza dove si passa in mezzo per andare in bagno. Non c’è spazio per valigie ecc... Problema più grande è che se vi danno fastidio gli odori , non riuscirete a fare colazione perchè la puzza di fritto di innonderà . Al terzo giorno ci viene detto che ci verrà cambiata la camera. In effetti la camera Al piano terra è leggermente più grande . La posizione dell’hotel è eccellente , vicino fermata metro ed abbiamo anche preso il bus subito fuori hotel per andare ad Oxford Street quindi in centro. Mac Donalds e Starbucks vicinissimi . Se non avete grosse pretese può andare ma non aspettatevi il massimo . Ps : acqua calda , macchinetta del the in camera , colazione puzzolente ma abbondante ( bacon uova fagioli). bevande calde tutto self service Spero di esservi stato utile
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

Carmen

Londres precioso.. el hotel solo lo utilizamos para dormir el personal muy amable y el desayuno exquisito.. lo puntúo normal en todo .. aunque podría mejorar en todo pero era un poco antiguo igual es difícil esas mejoras.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

AsadBaig

Liked: Cleanliness, staff & service
It is a good location with good price. But room and washroom are little bit small.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Sofie

Liked: Cleanliness, staff & service, room comfort
Frukosten över förväntan, servicmaind personal som gör allt för att hjälpa till!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Marina Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Londres

Boa relação preço/ qualidade
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena relación calidad precio, hotel sencillo pero perfecto para un buen finde semana, desayuno bueno ,camas confortable, aseo pequeño pero suficiente.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Gry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got a basement room, awfull, but they were helpful and found a nice room on the 2nd floor.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
War ganz ok, hinterer teil vom bett gewackelt. Fenster undicht. Frühstück könnte besser sein
Stayed 2 nights in Jan 2020
Verified

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Turistico

Hotel simples, bem localizado café da manhã.razoável.
Stayed 5 nights in Jan 2020
Verified

4/10 Poor

Nicklas

Disliked: Staff & service, property conditions & facilities

Nja.

Läget var utmärkt nära till buss, tunnelbana och city. Rum slitna, tapeter som lossnat från väggarna. Branddörrar som går inåt.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Le personnel est vraiment très aimable. Les chambres sont bien chauffées et propres.Le petit déjeuner est très copieux.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Dennis Belmont

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Du får hvad du betaler for.

Beliggenheden var ok, lå i et dejligt kvarter dog ud til trafikeret vej. Personalet var utrolig servicemindet og hjælpsomme, men hotellet trænger i den grad til en gennemgribende renovering.
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Tina Lillholm

Disliked: Property conditions & facilities, room comfort
Ok hotel men slidt og ikke særlig store værelser til 4 personer
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Abdou

Liked: Cleanliness, staff & service, room comfort

I would do it again

We really had a great time, the staff were very helpful, breakfast was consistently great, location is amazing, Great Value for Money.
Stayed 5 nights in Dec 2019
Verified

8/10 Good

PUTRI

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy access to eateries & station
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione perfetta comodissima a tutti i mezzi e a 3 fermate da Oxford street! Consigliatissimo
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Very poor property condition. Location was good. Room very congested with poor heating condition.
Stayed 5 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy and the person was very friendly. The room was clean and tidy and had everything i needed or would have expected. Unfortunately the window had been left open fully which meant the room was freezing and took a while to warm up on such a cold day
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Julie Lie Schjelderup

Disliked: Property conditions & facilities, room comfort

Sentralt, men trangt

Vi valgte Haven Hotell grunnet at hotellet lå sentralt og til en rimelig penge. Dette er et lite hotel med små rom. Vi hadde et tremannsrom, med tre enkeltsanger. Vi fikk nye håndklær hver dag, i tillegg til at de redde opp sengen. Minus var at dynen vi fikk var et laken. Størrelsen på rommet er veldig lite, og de har ikke noe særlig skapplass til å henge opp klær. Hotellet er også ganske lytt. Oppholdet funket grunnet at vi hadde veldig lave forventninger fra før av og at vi prøvde å tilbringe så lite tid på rommet som mulig. Vi prøvde ikke frokosten. Generelt sett var renhold bra, men de tømte ikke søppelkassen på rommet vårt til tross for at den var helt full. Alt i alt et helt ok hotell. Mye som kunne vært pusset opp og vært bedre, men med lave forventninger fra før av gikk det fint 👍
Stayed 4 nights in Nov 2019
Verified

6/10 Okay

Geir Ove

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Utslitt hotel.

Utslitte rom, møkkete rom trenger virkelig oppdatering dette hotellet. Lekker vann i taket på soverommet, svær sprekk i taket. Eneste som var ok var frokosten.
Stayed 4 nights in Nov 2019
Verified

4/10 Poor

ricco

Disliked: Property conditions & facilities, room comfort

I mean...never come back

thinking about a 1-star hotel is perfect.... but It isn't. Dirty wall, they don't change our sheets in 4 night. the concierge (women) was the last pretty think. I mean It's so expensive for the service that offers. If you know all these bad aspects ... You can start your journey quiet 'cause is so near the bus stops and Edgware Road/Paddington tube station and to Hyde park too. Good luck.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billigt och bra.
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

Amy

Liked: Staff & service
Disliked: Cleanliness

Poor

The service was ok in my room the toilet seat was broken shower head was glogged with limescale not much hot water my blanket was stained bed frame was flimsy and I didn’t like having to leave my hotel key at the desk when I went out my son ordered a continental breakfast and was given a boiled egg and cheese sticks not worth £200 for 2 nights
Stayed 2 nights in Oct 2019