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Hotel Shepherds Bush London

3.5 star property

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Photo gallery for Hotel Shepherds Bush London

Courtyard
Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace
Lobby
Premium bedding, minibar, in-room safe, laptop workspace
Check-in/check-out kiosk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Place, Shepherd's Bush Empire
    ‪3 min walk‬
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Place, BBC Television Centre
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement) | Premium bedding, minibar, in-room safe, laptop workspace

Economy Single Room, No Windows (Basement)

9.0 out of 10
Wonderful
(2 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Double Room

8.2 out of 10
Very good
(17 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Triple Room, 1 Bedroom (3 single beds)

Basic Triple Room, 1 Bedroom (3 single beds) | Premium bedding, minibar, in-room safe, laptop workspace

Basic Triple Room, 1 Bedroom (3 single beds)

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Quadruple Room

7.6 out of 10
Good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Double Room

7.8 out of 10
Good
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, minibar, in-room safe, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(3 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Shepherds Bush London

Hotel with a bar, steps from Bush Theatre
A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a microwave in a common area, 24-hour room service and a business centre are on-site.
Hotel Shepherds Bush London offers 21 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Shepherds Bush London. During your stay, you're just a quick walk from Bush Theatre. You'll find features such as free WiFi in public areas and a free manager's reception, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Bush Theatre and 7 minutes on foot from MATRADE Loftus Road Stadium
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Shepherds Bush London.

Smoking is allowed in designated areas at this 3.5-star London hotel.

The hotel hosts a free manager's reception daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Hotel Shepherds Bush London Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 211 out of 523 reviews
Rating 8 - Good. 182 out of 523 reviews
Rating 6 - Okay. 72 out of 523 reviews
Rating 4 - Poor. 39 out of 523 reviews
Rating 2 - Terrible. 19 out of 523 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent find, right next door to Shepherds Bush Market train station, across the road from the market and a 3 minute walk from Shepherds Bush Empire (we were attending a gig). The hotel staff are friendly and helpful, the reception is manned throughout the night, there is a small bar We would definitely use this hotel again ( I would ask not to be allocated rm1 which backed onto a closed courtyard which housed extractor fans so the towels and our clothes when we left smelt of cooking fat) as it is perfectly situated in a vibrant part of the area, with everything you need. Excellent food at The Defectors Weld
Stayed 1 night in Nov 2025

6/10 Okay

Marco

Liked: Staff & service
The room was OK but for sure not for that price. One of the towels wasn't very clean and in good condition. There were some damages in the shower that for.. thstpprice...
Stayed 1 night in Nov 2025

8/10 Good

Norman

Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind, amenities we're fine. Just a drafty window, and my room was closest to the station so a tiny bit of "city noise" but honestly, I slept fine.
Stayed 2 nights in Nov 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not sure why but I want to give this place a positive revue! …There was a dripping leak in the pipes about my showe, which drips from above when I showered…Plus the pillows are horrible and have been for a decade…But otherwise a great, value place to stay near Westfield…Just bring your own pillow and earplugs.
Stayed 1 night in Nov 2025

10/10 Excellent

Samira

Stayed 1 night in Oct 2025

8/10 Good

Elena

Stayed 2 nights in Oct 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities
Most comfortable bed!!
Stayed 1 night in Oct 2025

4/10 Poor

Gurpal

Disliked: Cleanliness, amenities, property conditions & facilities
The quality of the room was terrible. There was corroded lights in the bathroom, there were dents in the wall, there was blood on the bathroom tissue roll! Extremely poor standard and hygiene.
Stayed 1 night in Oct 2025

10/10 Excellent

ramy

Stayed 2 nights in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean with updated ensuite. Very comfortable bed and excellent value for money. Staff very polite.
Stayed 1 night in Oct 2025

8/10 Good

Marek

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Ezgi

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Trish

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Staff & service
Hotel cheap and cheerful. Tidy enough but a little dingy. Done the job and right next to tube station which was handy
Stayed 1 night in Sep 2025

10/10 Excellent

Craig

This was a great little hotel that had everything and was so kind. The room they had wasn’t ready and moved me to a different room which they claimed didn’t have any outside noises from the street, and they were 100% it was so silent it was enjoyable. The bed was comfy, and the small space was perfect for the room, the bathroom was also a nice, clean space. Their customer service from my one night there was great, lots of choices on the drinks bar. It was a great short stay location
Stayed 1 night in Oct 2025

2/10 Terrible

Eleanor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, this is a great hotel. Comfy king size bed, working flat screen TV with all the apps, good shower, a desk to work from. Would stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Janessa

Stayed 3 nights in Sep 2025

10/10 Excellent

Mumuni

Stayed 2 nights in Sep 2025

10/10 Excellent

Stella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Ramy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Eriane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming. The room that we booked was very spacious & the beds! No lie, it's the comfiest we have ever laid on 😴 my friends and I only got to stay overnight but if ever we come again to the city, we'll surely book this hotel. Highly recommended 💯
Stayed 1 night in Sep 2025