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ibis London City - Shoreditch

3.0 star property

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Exterior
Desk, blackout curtains, soundproofing, iron/ironing board
Desk, blackout curtains, soundproofing, iron/ironing board
International cuisine
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
5 Commercial Street, London, England, E1 6BF
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪6 min walk‬
  • Place, Tower of London
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, 1 Double Bed (SweetRoom)

8.4 out of 10
Very good
(104 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, 3 Single Beds

8.0 out of 10
Very good
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Double Room (2 adults and 1 child)

Family Double Room (2 adults and 1 child) | Desk, blackout curtains, soundproofing, iron/ironing board

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, 2 Single Beds (SweetRoom)

Twin Room, 2 Single Beds (SweetRoom) | Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, 2 Single Beds (SweetRoom)

8.2 out of 10
Very good
(29 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis London City - Shoreditch

Hotel with a restaurant, 4-minute walk to Brick Lane
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Housekeeping is available on request.
Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The great public transport around ibis London City - Shoreditch gets high marks from our customers. During your stay, you're just a quick walk from Liverpool Street. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the proximity to public transport and the breakfast
  • Just a 4-minute walk from Brick Lane and 6 minutes on foot from Old Spitalfields Market
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London City - Shoreditch also features tour/ticket assistance, a front desk safe, and a lift.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Foggs – This restaurant specialises in international cuisine and only serves dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (129 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

ibis London City - Shoreditch Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 408 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service
The room was adequate. I requested 2 twin beds, which I got but they were an inch apart. The room was extremely small. But it was all we needed for a one night stay. I would stay again. I liked the location, walking distance to pubs, restaurants etc.
Stayed 1 night in Oct 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
Stayed 1 night in Oct 2025

6/10 Okay

Manu

Stayed 1 night in Oct 2025

4/10 Poor

Tatiana

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, and the bathroom looked like a porta potty.
Stayed 1 night in Sep 2025

10/10 Excellent

Gail

Travelled with family
Stayed 3 nights in Sep 2025

2/10 Terrible

John

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No phone in the room, A/C was broken the entire stay - even though they came after we called the front desk (from our cell phone since there was no phone in the room). We had to call them twice before they came to the room. They said it was fixed; but it wasn't. We had it on the lowest setting and we could not sleep. Window would only open a couple of inches because there was a metal chain on it (for safety I guess). The bathroom was the WEIRDEST bathroom I've ever seen in a hotel. It was a fiberglass "pod" they dropped into the room. I felt like I was using a plane or train bathroom. Really strange and TINY. For almost $500/night! Crazy.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jack

Stayed 2 nights in Sep 2025

6/10 Okay

John

Business traveller
Disliked: Property conditions & facilities
This hotel was just fine, nothing more nothing less. It does not have AC and the rooms are dank, you also can’t open the windows. The breakfast is mediocre at best. There are three elevators and they are also small. They can’t fit more than 3 to 4 people in them, getting down in the morning whenever everyone was there for work was a hassle. Overall, I wouldn’t stay here again, but it’s fine for a short trip if you want to stay centrally in the city. The staff was very pleasant.
Stayed 5 nights in Sep 2025

8/10 Good

Gemma

Stayed 1 night in Sep 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good location!
Stayed 2 nights in Sep 2025

8/10 Good

Giselle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to the tube/train station making if very convenient for transportation. Staff was friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 4 nights in Sep 2025

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night break

Good location clean hotel with decent breakfast
Stayed 2 nights in Sep 2025

8/10 Good

olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

2/10 Terrible

Jessica, Palm Beach

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were great, but our room was so small and stunk! When having a shower or washing your hands, the water would leak under the bathroom into the carpet outside the bathroom so it stunk. The shower door hinges were faulty, the fan in the bathroom was terrible so everything was steamed and wet, the view outside the window was looking straight into an office building. It was in a weird part of London woth a lot of not good people on the street, we didnt feel safe walking at night. We wouldn’t stay again
Stayed 3 nights in Aug 2025

6/10 Okay

Verna

Liked: Staff & service
No AC, weird smell. Tv did not work.
Stayed 5 nights in Sep 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

V

Very good breakfast, a lot of choice, hot and cold, beds are comfortable but no place to put our clothes.
Stayed 7 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great night's stay

Ideal location near to tube station. This hotel is very good value for money. The room was very clean and provided all we required. Would definitely stay again.
Stayed 1 night in Aug 2025

8/10 Good

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice. The room was very small and the fan did not keep it cool so we had to sleep with the window open which made the soundproofing irrelevant. The immediate surrounding area was decent, but the walk through Whitechapel was unpleasant.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff friendly nice & clean everywhere. Good location for getting about
Stayed 3 nights in Aug 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel just not in the best area
Stayed 3 nights in Aug 2025

10/10 Excellent

Gemma

Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect overnight stay

Excellent stay. Very comfortable rooms, perfect location and staff were very helpful. Even kind enough to offer us a free drink at the bar because it was my mums birthday which very thoughtful.
Stayed 1 night in Aug 2025

8/10 Good

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short business trio

Hotel is good and very well lo ates the only problem is that the wifi in room 444 was unreliable
Stayed 9 nights in Aug 2025