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ibis London City - Shoreditch

3.0 star property

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Exterior
Desk, blackout curtains, soundproofing, iron/ironing board
Daily buffet breakfast (GBP 11.50 per person)
International cuisine
Triple Room, 3 Single Beds | Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
5 Commercial Street, London, England, E1 6BF
  • Tower of London
    ‪10 min walk‬
  • Tower Bridge
    ‪16 min walk‬
  • The Shard
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Triple Room, 3 Single Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, 3 Single Beds

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Double Room (2 adults and 1 child)

Desk, blackout curtains, soundproofing, iron/ironing board

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, 1 Double Bed (SweetRoom)

8.2 out of 10
Very good
(93 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (SweetRoom)

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, 2 Single Beds (SweetRoom)

8.2 out of 10
Very good
(27 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis London City - Shoreditch

Eco-certified hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Housekeeping is available on request.
Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The great public transport around ibis London City - Shoreditch gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the location and the breakfast
  • Just a 4-minute walk from Brick Lane and 6 minutes on foot from Old Spitalfields Market
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified ibis London City - Shoreditch also features tour/ticket assistance, a front desk safe, and a lift.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Foggs – This restaurant specialises in international cuisine and only serves dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (129 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

ibis London City - Shoreditch Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 408 out of 1010 reviews
Rating 8 - Good. 388 out of 1010 reviews
Rating 6 - Okay. 130 out of 1010 reviews
Rating 4 - Poor. 49 out of 1010 reviews
Rating 2 - Terrible. 35 out of 1010 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lihua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location, convenient, nice people
Stayed 4 nights in Jun 2025

10/10 Excellent

Pauline

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Marina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and excellent customer service
Stayed 1 night in Jun 2025

8/10 Good

Alessandra

Travelled with family
Liked: Cleanliness, staff & service
Ibis standard stay, location with subway station very close. Coffee and restaurant options nearby. Room and bathroom very small. Overall satisfactory stay, good value for money.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The absence of dressers, or drawers of ANY kind, was jarring. Se were the tiny "closet corner" and the odd capsule-like bathroom, but the friendliness, professionalism, and kindness of the staff made up for everything else.
Stayed 1 night in May 2025

8/10 Good

Lynne

Stayed 7 nights in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay overall was great. It was clean, a good size and the hotel looked very modern and chic. The only things that’s I noticed was that the bin wasn’t emptied properly, there were what looked like products from the previous people. The room was also far too hot but we couldn’t open the window due to the noice. Apart from this it was great stay and we would definitely come back in the future.
Stayed 2 nights in Jun 2025

8/10 Good

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a convenient location with bus stop right outside of the hotel. The room and bathroom were a bit compact and a tripping hazard with the step up into the bathroom. Overall, the stay was good.
Stayed 3 nights in Jun 2025

8/10 Good

Bjoernar

Stayed 4 nights in May 2025

4/10 Poor

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

The amenities aren't in the rooms.

Hard mattresses that have the 2 bath towels on the bed. No hand towels, washclothes, or telephones in the room. A large lobby that deceives you into thinking you're about to get a very nice room. The "front desk" staff is friendly. Breakfast has many choices; meats, cheeses, cereal, scrambled eggs, bacon or sausage, & a pancake machine.
Stayed 2 nights in May 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right around the corner from the tube station which was perfect. It’s a ten minute walk from Spitalfields Market and there’s tons of restaurants close by. It was also only a 20 minute walk from tower bridge and Tower of London which made the touring days easy. Great location. Staff is great. Definitely would stay here again
Stayed 3 nights in May 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Tracey, SORRENTO

Travelled with family
Disliked: Staff & service
Some staff were helpful, others weren’t. Extra pillows were not provided after asking numerous times. Room was not cleaned one day, as cleaner could not return after we left the room. Hotel menu limited to mainly pizza and they ran out on Sunday @ 7pm. Location was good, easily access to public transport. Felt unsafe walking around at night
Stayed 2 nights in May 2025

10/10 Excellent

Craig

Stayed 1 night in May 2025

2/10 Terrible

George

Stayed 1 night in May 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 6 nights in May 2025

8/10 Good

Aldicleides

Stayed 3 nights in May 2025

8/10 Good

Peder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price and location

Great location just beside a metro station. There are restaurants and markets around, very convenient. Good price for what they offer. The street is just a bit loud.
Stayed 3 nights in May 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The station of the tube is excellent!
Stayed 4 nights in May 2025

6/10 Okay

Lyne

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wai Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent hotel, great staff very helpful and close to underground
Stayed 1 night in May 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel last minute and it was a LIFE SAVER. Clean, big rooms and an amazing location.
Stayed 3 nights in Apr 2025