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ibis London Shepherds Bush – Hammersmith

3.0 star property

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Photo gallery for ibis London Shepherds Bush – Hammersmith

Business centre
Restaurant
Restaurant
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪9 min walk‬
  • Place, Olympia Events
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Double Room, 1 Double Bed

8.4 out of 10
Very good
(60 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(19 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis London Shepherds Bush – Hammersmith

Hotel with a restaurant, 5-minute walk to Shepherd's Bush Empire
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning. Housekeeping is available on request.
Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at ibis London Shepherds Bush – Hammersmith. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Shepherd's Bush Empire and Bush Theatre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis London Shepherds Bush – Hammersmith. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to noon.
Ibis London Shepherds Bush – Hammersmith has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 for adults and from GBP 6.75 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

Reviews

ibis London Shepherds Bush – Hammersmith Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 408 out of 1012 reviews
Rating 8 - Good. 437 out of 1012 reviews
Rating 6 - Okay. 103 out of 1012 reviews
Rating 4 - Poor. 36 out of 1012 reviews
Rating 2 - Terrible. 28 out of 1012 reviews

Reviews

6/10 Okay

Ifeoluwa

Okay
Stayed 1 night in Aug 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, property conditions & facilities, room comfort
Really great for my short stop in London while headed to Scotland. Great location next to the tube station, everyone working was very nice and they let me check in early instead of just dropping my bags off since my flight got in early.
Stayed 2 nights in Aug 2025

8/10 Good

Aled

Travelled with family
A very decent budget hotel. Local area is a bit sketchy in places.
Stayed 3 nights in Aug 2025

8/10 Good

Garteh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had to park on the street and ask at the hotel where i can park as there was no sigh's for parking
Stayed 3 nights in Aug 2025

8/10 Good

chia ping

Liked: Cleanliness, staff & service
Staffs are very nice
Stayed 1 night in Aug 2025

6/10 Okay

Elbruz

Travelled with family and small children
No refrigerator No slippers No safe No hair and hand towels Tv from 1980’s
Stayed 2 nights in Jul 2025

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Evan

Stayed 4 nights in Jul 2025

2/10 Terrible

Steven

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good stay with Ibis

No issues whatsoever. Had some really nice free cookies from reception. Can't complain about that! Lovely clean room with all amenities. Solid 9/10.
Stayed 1 night in May 2025

8/10 Good

Alexander

Stayed 1 night in Jun 2025

8/10 Good

Yeni

Liked: Cleanliness, property conditions & facilities
It was clean and had air conditioner.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Good

Good all round and reasonable price
Stayed 2 nights in Jun 2025

8/10 Good

Kevonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to supermarkets and restaurants, as well as easy access to public transport. Walking distance from the Westfield mall. Attentive and professional staff. Good-sized rooms, clean and in good condition. Breakfast was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, welcoming helpful staff, good location, no problems. So all good & happy!
Stayed 2 nights in Jun 2025

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Longford a trade shoe and found a great spot to stay with great amenities around. They were especially welcoming to our dog and made us feel right at home. Super friendly polite and helpful staff, thank you for a great stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
first time staying in a hotel just me and my sister and it was honestly amazing and the staff where really friendly
Stayed 2 nights in Jun 2025

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air con wasn’t working and the staff didn’t respond well to a request for it to be fixed. Rooms average and expensive, really poor hotel for the money
Stayed 6 nights in Jun 2025

8/10 Good

Delores

Liked: Cleanliness, amenities, property conditions & facilities
The staff were nice. I like the location. The breakfast buffet was wonderful. I was lucky that I was standing across the road to see ibis sign. The trees branches were hiding the ibis sign. I would come back again.
Stayed 2 nights in Jun 2025

8/10 Good

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, service was brilliant, mattress was just a tad to hard for me!
Stayed 2 nights in Jun 2025

4/10 Poor

Danielle

Stayed 3 nights in Jun 2025

8/10 Good

Paulo, New York

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, convenient, near tube, eating choices. Basic amenities only, minimal tv choices, etc.
Stayed 7 nights in May 2025