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ibis London Shepherds Bush – Hammersmith

3.0 star property

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Photo gallery for ibis London Shepherds Bush – Hammersmith

LCD TV
Exterior
Twin Room, 2 Single Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Restaurant
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪9 min walk‬
  • Place, Olympia Events
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(82 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Twin Room, 2 Single Beds

8.2 out of 10
Very good
(21 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

ibis London Shepherds Bush – Hammersmith

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning. Housekeeping is available on request.
Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at ibis London Shepherds Bush – Hammersmith. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Shepherd's Bush Empire and Bush Theatre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis London Shepherds Bush – Hammersmith. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to noon.
Ibis London Shepherds Bush – Hammersmith has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 20

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee: GBP 20 for check-in between noon and 5:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: GBP 20

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 for adults and from GBP 6.75 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds

ibis London Shepherds Bush – Hammersmith Hotel

ibis Shepherds

ibis Shepherds Bush

ibis Shepherds Bush Hotel

ibis Shepherds Bush Hotel London

ibis Shepherds Bush London

London ibis Shepherds Bush

Shepherds Bush ibis

Shepherds Bush London

Ibis London Shepherds Bush England

ibis London Shepherds Bush – Hammersmith London

ibis London Shepherds Bush – Hammersmith Hotel London

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 417 out of 1002 reviews
Rating 8 - Good. 417 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful for shopping as Westfield on the doorstep, lots of choices for places to eat and drink. The staff in the hotel are excellent.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Placed great for shops and tube st . Small bar but well stocked. Nice place
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location for what we wanted. We've stayed here several times. Sometimes the staff is great and sometimes not so much.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Stevie-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the lady working on house keeping on my floor was really sweet and lovely. Axel, on reception, is absolutely wonderful. I would stay again… easy access to stations, amenities and Ochi’s Caribbean is not very far 😋 thanks again
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Walney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, it exceeded my expectations, just a few meters from the metro station, many shops nearby, a very lively location. I give the hotel a 9 out of 10, but I didn't give it a 10 because it lacked a mini-fridge.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel as we were at a gig locally. The hotel was well located, I would definitely stay again.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, amenities
Hotel clearly seemed to living accommodation for asylum seekers
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff riendly, rooms clean. Central to all amenities
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Harel

Liked: Cleanliness, staff & service, amenities
The stuff was very helpful and nice 😊
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Steve

Clean, modern and warm.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
The room was clean and the desk staff was friendly. We did not need help with anything.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marsha

Liked: Cleanliness, amenities, property conditions & facilities
I was welcomed as a returning customer by Axel who was very welcoming and helpful. The room was on the 1st floor and the quiet side of the building too, if I had a car it was always the floor I wanted for the convenience of car park.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Heidi

The room was a little bit small and outdated, but ok.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for concerts in the area, helpful staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rafik

Liked: Cleanliness, staff & service, amenities
Room is clean and fair space for London. Personnel is very nice and helpful, making its best to help, while remaining discrete, very positive experience
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service - and a perfect breakfast set up - very efficient
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kristoff-G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice staying in this hotel. The hotel is clean and the accomodations is very good.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, conveniently located near tube and overground stations, in central Shepherd’s Bush. Convenient parking and direct entrance to hotel 1st floor via W12 car park around the other side of the block. Would gladly stay again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and friendly staff. Great breakfast
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and good value hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Good food options nearby. Walkable to the mall and underground. Overall a very good location.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and staff accommodating as we needed to change our room to a twin bed. Breakfast was lovely and well stocked with plenty of choice other than for vegetarians which was disappointing. This hotel is ideal for setting yourself central with access to all transport systems.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tabea

Liked: Cleanliness, staff & service, property conditions & facilities
I had a lovely stay at Ibis Shepherds Bush. The staff was very friendly and the breakfast buffet a dream!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026