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Kaya Great Northern Hotel

5.0 star property

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Photo gallery for Kaya Great Northern Hotel

Exterior
Meeting facility
2 bars/lounges, cocktail bar
Interior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
King's Cross St Pancras Station, Pancras Road, London, England, N1C 4TB
  • Place, Regent's Park
    ‪7 min drive‬
  • Place, Big Ben
    ‪11 min drive‬
  • Place, Buckingham Palace
    ‪14 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Victorian, Larger Guest Room, King

Victorian, Larger Guest Room, King | Egyptian cotton sheets, in-room safe, individually decorated

Victorian, Larger Guest Room, King

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage, Larger Guest Room, Queen

Heritage, Larger Guest Room, Queen | Egyptian cotton sheets, in-room safe, individually decorated

Heritage, Larger Guest Room, Queen

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Edwardian, Guest Room, Queen, High Floor

Edwardian, Guest Room, Queen, High Floor | Egyptian cotton sheets, in-room safe, individually decorated

Edwardian, Guest Room, Queen, High Floor

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Edwardian, Guest Room, Double,High Floor

Edwardian, Guest Room, Double,High Floor | Egyptian cotton sheets, in-room safe, individually decorated

Edwardian, Guest Room, Double,High Floor

  • 1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Couchette, Smaller Guest Room, Double

Couchette, Smaller Guest Room, Double | Egyptian cotton sheets, in-room safe, individually decorated

Couchette, Smaller Guest Room, Double

  • 1 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Kaya Great Northern Hotel

Luxury London hotel connected to a railway/underground station, steps from The Harry Potter Shop at Platform 9 3/4
This smoke-free hotel features a restaurant, 2 bars/lounges and a coffee shop/cafe. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Kaya Great Northern Hotel offers 88 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. This London hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Kaya Great Northern Hotel. During your stay, you'll be connected to a railway/underground station and just a quick walk from The Harry Potter Shop at Platform 9 3/4. You'll find features such as 2 bars, a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Enjoy British cuisine while dining at RAILS Restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from The Harry Potter Shop at Platform 9 3/4 and 6 minutes on foot from British Library
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. There are 3 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Kaya Great Northern Hotel. The hotel can provide concierge services and wedding services. You'll have access to the indoor pool and health club at a partner property.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
RAILS Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
GNH Bar and Terrace – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Little Bar – On-site cocktail bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 22.50 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • GNH Bar and Terrace
  • Little Bar
  • RAILS Restaurant

Things to do

  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1854
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 22.50 per person
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Great Northern

Kaya Great Northern Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1003 reviews
Rating 8 - Good. 250 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimli, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

zin

Liked: Amenities
Disliked: Staff & service
The reception checking in service was very inefficient. Although breakfast was included my booking for 2 nights and paid fully at the time of booking on Expedia, we were turned down at the restaurant for breakfast. I showed my booking confirmation email which clearly stated the breakfast was included, we were asked to wait for about 10 minutes at the table before the staff came back to tell me tgat the breakfast was not included. Then we were asked to go dowbstairs to go to the reception and yo check it again. Then the receptionist said it was included. She put it down toExpedia website not connecting to their website. I xannot believe how inefficiently they run what the so called 5 star hot and make the guest feeling as if we were cheating ! And caising an argument . The checking in process took so long in tge narrow cooridor , with a small desk with 3 staff proceesing 1x checking in for a couple in front of me took over 20 minutes. I dobt really think these staff know what they were doing. There was no erlcoming atmosphere either. If notbecause of the lication, i would not recommend here . I paid over £580 for two nights.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristie

Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

So convenient, excellent service, great view, very quiet which I was concerned about because of busy location.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning didn’t work and the TV wasn’t tuned to anything and the fridge was terrible throwing out so much heat was frihp
Stayed 1 night in Jul 2025

4/10 Poor

Rhema

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
I would not recommend. The room was tiny and not suitable as a hotel room. Bed was pushed against the wall and we had to struggle in and out. The bathroom was tiny. There were no usb outlets, no kettle, no tea- just coffee. We requested iron and it took ages and once it arrived we struggled as it took up half the space . I was shocked given what we paid. Stay at the Y.
Stayed 1 night in Jul 2025

10/10 Excellent

Perlla

Stayed 1 night in Jun 2025

10/10 Excellent

james, morpeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Phillip

Stayed 1 night in Jun 2025

8/10 Good

Perdita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the room and the everyone there were so friendly. Also so apologetic when one of the rooms was not ready for a while. There was a little incident with a man slumped at the lift area but apart from that it was a wonderful hotel. Would stay again
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely convenient location

Extremely convenient location, right beside King's Cross and St. Pancras Station. The room is small but clean. Service is nice.
Stayed 7 nights in Jun 2025

8/10 Good

chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good overall. Decided to have breakfast there. When I said the toast was burnt, the waiter agreed and I heard him telling someone else, but no one offered me another choice. Seems a shame not to include unlimited coffee in the breakfast price but charge for extra cups.
Stayed 3 nights in Jun 2025

8/10 Good

Georg

Travelled with partner
Liked: Cleanliness, staff & service
Excellent site at Kings Cross with several U-lines and train stations. Friendly staff, very clean rooms. But avoid floor 5: small windows & low water pressure
Stayed 5 nights in Jun 2025

6/10 Okay

Jason

Business traveller
Liked: Staff & service
Staff were amazing but the room is not 5*, more like a 3* hotel. Bathroom is aged and not clean. Many visible discoloration on tile joins and stains on walls of room. If this was a 3* hotel I wouldn't have cared but having stayed in real 5* hotels this hotel is 3* at best but they charge 5* prices. The only advantage of this hotel is it's proximity to underground and kings cross station.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London visit

So convenient for trains and underground. Room lovely and comfy everything you need. Very helpful staff.
Stayed 1 night in May 2025

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Five star hotel prices for a 2/3 star room. There is no reception area to speak of, service was ok, but not what you would expect for the price, but the overall feeling was vey deflated at the room which was tiny - only as wide as the bed which was beside the wall, so only one side of the bed was useable - not worth GBP400
Stayed 1 night in May 2025

8/10 Good

Jonathan

Stayed 1 night in May 2025

10/10 Excellent

ashley

Stayed 1 night in May 2025

10/10 Excellent

Mya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Across from Kings Cross station. Early check in granted !!! After a 12 hour journey it was a welcome bed . Huge tub.
Stayed 1 night in Apr 2025

6/10 Okay

Bonnie

Travelled with family
Liked: Cleanliness, staff & service
Handy to the Eurostar train station.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the night as booked. Location couldn't be better next to King's Cross station for our train the next date. Room was pin quiet and modern retaining some more original characteristics as well.
Stayed 1 night in Apr 2025