2/10 Terrible
Luis
Travelled with family
20 Jan 2026
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was not helpful at all. The room had the smallest bathroom I've ever saw in all Europe (see pics). The front desk lady was rude and not helpful at all, she just kept babling about her 40 years experience in the industry, which I doubt, being treated much better in other hotels, where the goal is to help customers. We wanted to change room due to the small bathroom and the only response (form that lady) was to upgrade making an additional payment. When mi wife explained that the rate for Sunday night was well below what we paid, the only answer was the rhetoric about her 40 years of experience. Not happy at all. I hoped Expedia, our agency, would stand by us but that didn't happen. We had to pay 40 English pounds in addition to what we already paid to get a room with a decent size bathroom
We are not coming back to London House Hotel ever, after that fiasco. I will not recommend going to that hotel to anybody



Luis
Stayed 4 nights in Jan 2026

































