The staff at the reception were very helpful and kind, and I have no complaints at all. Enjoyed chatting to them all at various times, and they were always eager to help.
But the main compliments should go to your staff in the dining area. They were Brilliant!! Such wonderful staff, always smiling, and happy to welcome you, and always asked whether we wanted anything else. I can't praise them enough!! Kudos to them all!! Bravo...you should be proud of them.
The only grouse, or criticism if I can call it that, was your heating....I had to call reception on two or three occasions to turn the heating on.....late in the night...it was really cold inspite of the additional blankets provided. And your elevators should be a bit quicker....But overall, a wonderful experience, and I would certainly stay there again in the future, and even recommend it to others. Thank you all so much.