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Novotel London Paddington

4.0 star property

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Photo gallery for Novotel London Paddington

Front of property – evening/night
Fitness facility
Exterior
Terrace/patio
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
3 Kingdom Street, Sheldon Square, Paddington, London, England, W2 6BD
  • Hyde Park
    ‪14 min walk‬
  • Oxford Street
    ‪5 min drive‬
  • Kensington Palace
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(66 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(11 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(31 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel London Paddington

Eco-certified hotel with fitness centre and sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area. Housekeeping is available on request.
Novotel London Paddington offers 206 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel London Paddington. During your stay, you're just a quick walk from Paddington Central. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Elements, a brasserie that serves international cuisine
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the area's walkability and the proximity to public transport
  • Just a 3-minute drive from Hyde Park and a few minutes from Madame Tussauds Wax Museum
  • Pets welcome for a fee
Novotel London Paddington offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Novotel London Paddington.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.
Elements – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night, plus a deposit of GBP 10 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 21.00 per person
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Paddington Novotel
Novotel Hotel London Paddington
Novotel London Paddington
Accor London Paddington
Novotel London Paddington England
Novotel London Paddington Hotel London
Novotel London Paddington Hotel
Novotel London Paddington England
Accor London Paddington
Novotel London Paddington Hotel
Novotel London Paddington London
Novotel London Paddington Hotel London

Novotel London Paddington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, quick check in, clean spacious rooms, very quiet, very comfortable bed.
Stayed 1 night in May 2025

8/10 Good

Dandan

Travelled with partner
Liked: Cleanliness, amenities
The hotel is not too far from the train station, good transport to the city. While when we were checking at the hotel at 2:55pm (checking time was at 3pm), the guy who worked at the receiption, intentionaly delay our checking knowing that we arrived from internation, leaving us to sit there for more than 20 min (imagine after long flight) while he was disapeared from the desk, we have to recheck with another staff to see what was going on, apperantely he was doing handover his shift... That is not a very professional behavier! Dissappointed!!
Stayed 6 nights in May 2025

10/10 Excellent

Collette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Parshad was extremely helpful on the front desk and helped arrange a room near the lift for my elderly mother. He is a real asset to the hotel. Dinner was very nice and service excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Michaela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a warm welcome. Friendly efficient staff & a super clean hotel to stay. Thank you .
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Good hotel, rooms starting to be a bit dated

The hotel is in a great spot, near Paddington station and by the canal. It was clean and we had good service. The restaurant area was modern, but the rooms are getting a bit dated. It was nice to pop to the pool and sauna but it is small, so difficult to use for much more than a dip once anyone else was there.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location too!
Stayed 1 night in May 2025

8/10 Good

kenneth

Stayed 5 nights in May 2025

10/10 Excellent

Kaitlynn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and great location
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Stayed 2 nights in May 2025

8/10 Good

Andrew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Gym was ggreat pool facilities great
Stayed 2 nights in May 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We were in an unrenovated room. Odd to have toilet separate with no basin, but mostly the room was fine; clean and quiet. The biggest issue; the bed and pillows. The mattress was too soft (old), and the pillows really couldn’t be called pillows. They were comprised of lumpy bits covered by a pillowcase; absolutely no support at all.
Stayed 1 night in May 2025

4/10 Poor

Gwen

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option close to Paddington station

Stayed here for one night with my wife and son. A sofa bed was provided for my son which was great. No complaints really
Stayed 1 night in May 2025

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Comfortable and safe.
Stayed 2 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite Hotel

Great hotel. Stay every time we got to London. Convenient for onward travel & sightseeing but not as noisy with being away from many roads. It's being renovated at the moment so not all rooms done, but still comfortable. The bar/restaurant area is lovely. Breakfast was a full range of hot & cold foods & drinks. Swimming pools, sauna & steam room was great to use after a day of walking around the city. Staff are very friendly, helpful & professional. Always ready to answer any questions.
Stayed 3 nights in May 2025

8/10 Good

Kate

Business traveller
Liked: Cleanliness, staff & service
Excellent location - quiet and safe - with plenty of coffee shops and restaurants close by. I would stay again. Check-in was not until 3pm, but the hotel can store your luggage. Next time I will pack my own towels and buy a nice pillow.
Stayed 2 nights in May 2025

10/10 Excellent

Craig

Stayed 1 night in Apr 2025

6/10 Okay

Phoebe

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice area but the bathroom seems a bit outdated and the shower has leak. The bed sheet is rough and has pilling. Breakfast was average.
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Laniesha

Stayed 3 nights in Apr 2025

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and 5 minute walk to the Tube and 45 minute walk Piccadilly area. Hotel area had food options and small grocery. Room small for family but you’re not there to hang out in the room. Staff friendly and accommodating.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pamela, EVANSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for what we had planned. Room was adequate. Hotel vibe is chic. We enjoyed our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Location to Paddington major plus
Stayed 2 nights in Mar 2025

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel does not have air conditioning. It was 68 outside andd the room was hot and stuffy especially in the bathroom when trying to get ready.
Stayed 7 nights in Mar 2025