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Novotel London Paddington

4.0 star property

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Photo gallery for Novotel London Paddington

Front of property – evening/night
Deluxe Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing
Exterior
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
3 Kingdom Street, Sheldon Square, Paddington, London, England, W2 6BD
  • Place, Paddington Central
    ‪3 min walk‬
  • Place, Hyde Park
    ‪14 min walk‬
  • Place, Lord's Cricket Ground
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(84 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Exterior
Hilton London Paddington
London City Centre
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, 1,281 reviews
The price is €175
includes taxes & fees
19 Apr - 20 Apr
Hilton London Paddington

About this property

Novotel London Paddington

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area. Housekeeping is available on request.
Novotel London Paddington offers 206 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel London Paddington. During your stay, you're just a quick walk from Paddington Central. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Elements, a brasserie that serves international cuisine
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the proximity to public transport and the area's walkability
  • Just a 3-minute drive from Hyde Park and a few minutes from Madame Tussauds Wax Museum
  • Pets welcome for a fee
Novotel London Paddington offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel London Paddington.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.
Elements – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night, plus a deposit of GBP 10 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 21.00 per person
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Paddington Novotel
Novotel Hotel London Paddington
Novotel London Paddington
Accor London Paddington
Novotel London Paddington England
Novotel London Paddington Hotel London
Novotel London Paddington Hotel
Novotel London Paddington England
Accor London Paddington
Novotel London Paddington Hotel
Novotel London Paddington London
Novotel London Paddington Hotel London

Novotel London Paddington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1003 reviews
Rating 8 - Good. 304 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

kathleen

Stayed 1 night in Jan 2026

6/10 Okay

nicole, NEW YORK

Staff were lovely, especially Imrad, who checked us in. The bed was extremely uncomfortable. The bathroom sink water smelled n
Stayed 1 night in Dec 2025

10/10 Excellent

Sheik Assad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, excellent staff and great simple breakfast!
Stayed 2 nights in Dec 2025

2/10 Terrible

Matt

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not clean as we found pubes all over the shower, bath and event the bed. We asked for a room for two adults and two kids. I wouldn’t be happy to stay in there for one adult let alone the rest of the family as it was far too small and cramped. Staff did not make us feel welcome from the start and when asked if we could possibly use a microwave to sterilise our babies bottles, they ignored me on multiple occasions
Stayed 1 night in Dec 2025

8/10 Good

Valerie

Liked: Property conditions & facilities, room comfort
Location was good - near to Paddington station, although still require a 6-7 min walk. Room was slightly run down, although still was a comfortable stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maqbul

Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Dec 2025

10/10 Excellent

Ava

Stayed 1 night in Dec 2025

8/10 Good

Sharon

Travelled with family
Conveniently located, poor customer service and limited hours of cs, limited breakfast choices
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Must say the hotel was lovely as were all the staff the room was a little to warm but easily controlled
Stayed 2 nights in Dec 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fab, staff were brilliant so friendly and accommodating, always friendly and ready to help. The location is great. Everywhere was spotlessly clean and the facilities were great. We were super happy with our choice of hotel 😊
Stayed 1 night in Nov 2025

4/10 Poor

Stephen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room was unbearably hot, the air conditioning was not working, we were given another room, which was equally as hot! The chair by vanity unit was peeling and grubby, no working hairdryer and no shower gel, the standard of hotel has gone diwn
Stayed 2 nights in Nov 2025

8/10 Good

Jan D, Lutz

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Nice breakfast with good selection. Dinner choices are diverse and the food is very good
Stayed 4 nights in Nov 2025

10/10 Excellent

Bryce

Stayed 4 nights in Nov 2025

8/10 Good

steven

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly helpful staff, nice relaxed check-in . Lovely bar area
Stayed 1 night in Nov 2025

10/10 Excellent

Emad

Stayed 1 night in Nov 2025

10/10 Excellent

Rhys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely hotel
Stayed 2 nights in Nov 2025

8/10 Good

Tonisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean beautiful hotel space friendly staff convenient location to tube station
Stayed 5 nights in Nov 2025

10/10 Excellent

Eifion

Stayed 1 night in Nov 2025

2/10 Terrible

Anne

Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, amenities
The helpfulness and friendliness of the staff at this smart hotel, together with the high quality breakfast, were the standout moments of an excellent short stay. The room was really comfortable and the pool was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities
Room good..changed to accessible room as booked room allocated. OK. But water not contained in shower area post shower..lots of towels to control not having a slippery wet floor
Stayed 2 nights in Nov 2025

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
After travelling to England via LHR, I decided to pick a hotel near the Heathrow express at Paddington. I was pleasantly surprised with the hotel and surrounding area. The surrounding area has some very nice restaurants and food choices. You can even have a drink on a boat in a canal. From there you can easily walk to Paddington station to access the tube or you can walk to Hyde park, Oxford st and other great sites in London if you are fit. Now for the hotel, it is very strange to be greeted by reception sitting at an office desk but its these little differences that make the Novotel excellent. The staff are wonderful and took my bag for storage so I could go to work. When I came back, my room was ready and the bags arrived with no issue The room was very clean, spacious and the shower was awesome. The room was quiet and I got a great sleep. When I woke up I went to the gym and jumped in the pool. I didn't have time for a dry or wet sauna (next time). Then I went for breakfast. What a pleasure this was. I was greeted as I arrived at the breakfast area and directed where to sit. The selection of food was excellent. The concierge came over to check on each of the guests to make sure everyting was all right. And it was genuine. I recommend you staying here for the convenience, the experience and the staff
Stayed 1 night in Nov 2025

2/10 Terrible

Iain

Disliked: Cleanliness, staff & service, amenities
Room was dirty and tired. Carpets were disgusting. Power went off during the night and had to go to reception for something to be done about it. They blamed us for the issue. Very poor for a Novotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

D

Stayed 2 nights in Nov 2025