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Abbey Hotel Shepherd’s Bush

3.0 star property

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Photo gallery for Abbey Hotel Shepherd’s Bush

Dining
Standard Twin Room | Bathroom | Hair dryer, towels, soap, toilet paper
Standard Twin Room | In-room safe, free WiFi
Standard Twin Room | In-room safe, free WiFi
Standard Double Room | Bathroom | Hair dryer, towels, soap, toilet paper

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
23 Wood Lane, Shepherds Bush, Hammersmith and Fulham, London, England, W12 7DP
  • Place, Shepherd's Bush Green
    ‪2 min walk‬
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, free WiFi

Standard Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, free WiFi

Standard Twin Room

7.6 out of 10
Good
(4 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, free WiFi

Standard Triple Room

7.6 out of 10
Good
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, free WiFi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Single Room

In-room safe, free WiFi

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, free WiFi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Abbey Hotel Shepherd’s Bush

This smoke-free hotel features a front desk safe, free Wi-Fi in public areas and multilingual staff assistance.
Abbey Hotel Shepherd’s Bush offers 16 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Abbey Hotel Shepherd’s Bush. During your stay, you're just a quick walk from Westfield London Shopping Centre. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a terrace
  • 9 minutes by foot from Westfield London Shopping Centre and a 4-minute drive from Kensington High Street
Abbey Hotel Shepherd’s Bush offers its guests a terrace, multilingual staff, and a front desk safe. WiFi and wired Internet are free in public spaces.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Fan
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: GBP 30 for check-in between 9:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: GBP 30 for check-in between 9:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 9:30 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Abbey Hotel London
Abbey Hotel

Abbey Hotel Shepherd’s Bush Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 59 out of 190 reviews
Rating 8 - Good. 54 out of 190 reviews
Rating 6 - Okay. 40 out of 190 reviews
Rating 4 - Poor. 17 out of 190 reviews
Rating 2 - Terrible. 20 out of 190 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Fernando

Clean and check in was
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little hotel, perfect for the price
Stayed 1 night in Sep 2025
Verified

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and friendly.

Clean, friendly and comfortable. Excellent location.
Stayed 1 night in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, would come stay again
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Christopher

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was in the roof space and was quite tatty. There was a loft space for private storage and the doors were broken. The bathroom was extremely tight.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maruf Md Maniruzzaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful and rooms are clean and quiet.
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Price

My son and I stayed for one night to attend a football match at QPR. The staff were very friendly and welcoming. The room was small but perfectly adequate for our needs, and the price was excellent. We would definitely stay again.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Lindsay

Liked: Cleanliness, staff & service
Decent for access to tube and trains, shopping is great. No breakfast and a bit noisy for us. The Wi-Fi was not as good as I'd like. I'm a stickler for good wi-fi.
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Vida

Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing I can say about this hotel was the young man at the reception desk that was extremely helpful and nice otherwise there’s nothing good to say about this place. The housekeeping was a joke as they would only remove your used towels and replace it with clean ones. The room was extremely dirty, no toilet paper, no clean sheets and for the price we paid it wasn’t worth it at all. Had we known about the condition of this place we wouldn’t have booked it at all.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to get some rest before flying the next morning.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A nice clean place to stay and explore London
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for price, rooms are small but should be expected for the price, perfect for travellers
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Michel dos Santos

Liked: Cleanliness, staff & service, property conditions & facilities

Ideal Hotel for Business Travelers: Prime Location

This hotel is a practical choice for business trips, boasting an excellent location and friendly staff.
Stayed 1 night in May 2024
Verified

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and an ideal location, bathrooms on the small side and need replacing. The staff were very friendly. I would stay here again.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Weslandria

Liked: Staff & service, amenities, property conditions & facilities
Excellent location, very nice staff/reception. Good size room.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
No parking
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Johny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OVERALL GOOD STAY, EASY AND BEST
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Great location opposite Westfields. Basic hotel but clean, modern bathroom, comfortable bed. Perfect for a night's stay.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great selection for a basic place to lay your head, shower, and rest. It is no frills, but 3 blocks from the Picadilly line and right across the street from the Mall. The front desk man is very helpful and kind. I would stay here again, especially for the low price they offered.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who remember you from previous visits.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little find

Staff were excellent and friendly at check in and check out , Room was clean and adequate, bathroom could do with a spruce up but again adequate. Hotel was very quiet , easy to find and in a very accessible location
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Great location

Loved that it’s close to the O2 and Westfield but the inside really needs some TLC.
Stayed 1 night in Feb 2024