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Park Hotel

2.5 star property

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Photo gallery for Park Hotel

Lobby sitting area
Exterior
Breakfast area
Desk, iron/ironing board, free WiFi
Twin room | Bathroom | Hair dryer, towels

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
327 Cranbrook Road, Ilford, England, IG1 4UE
  • ExCeL Exhibition Centre
    ‪10 min drive‬
  • Westfield Stratford City
    ‪12 min drive‬
  • O2 Arena
    ‪14 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Twin room

Twin room | Desk, iron/ironing board, free WiFi

Twin room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Desk, iron/ironing board, free WiFi

Quadruple Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Park Hotel

Victorian hotel in Ilford with free parking
A 24-hour front desk, a TV in a common area and free self-parking are available at this hotel. WiFi in public areas is free. Other amenities include a banquet hall.
Park Hotel offers 60 accommodations with coffee/tea makers and portable fans. LCD televisions are featured in guestrooms.

This Ilford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Park Hotel, you'll be close to ExCeL Exhibition Centre. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include TV in a common area
  • 11 minutes by car from ExCeL Exhibition Centre and 13 minutes from Tottenham Hotspur Stadium
Park Hotel offers its guests a television in common area. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Ilford hotel.

Languages

English, Hindi, Italian, Romanian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Hotel Ilford
Park Ilford
Park Hotel Hotel
Park Hotel Ilford
Park Hotel Hotel Ilford

Park Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 149 out of 1003 reviews
Rating 8 - Good. 327 out of 1003 reviews
Rating 6 - Okay. 241 out of 1003 reviews
Rating 4 - Poor. 132 out of 1003 reviews
Rating 2 - Terrible. 154 out of 1003 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sateesh

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Gary

Business traveller
Stayed 1 night in Feb 2025

10/10 Excellent

Rokayya

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2025

2/10 Terrible

wajeeha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL EVER

On arrival we were told that we will be accommodated to the 'sister hotel' on a different location as they were fully booked. Check in was absolutely chaotic. Sister hotel was brittania, which is known to be the worst hotel in the UK. We had the WORST night ever! The springs in the mattress were poking out, the room was in a loft on the top floor. We had two kids with us who kept on crying because the beds were actually hurting their backs. We asked the hotel for pillows when we arrived at 4pm and were promised that we will get them in the room when we come back. When we came to sleep there were no pillows, the ones in the room were more like pillow covers with no filling at all! Broken chair kept inside the room which was a hazard for my toddler! It nearly fell on him, thankfully I caught it in time. My husband kept insisting at the reception that we need pillows and he point blank refused. in the end we piled up towels to keep under our heads! The worst night we have ever spent in a hotel! NEVER EVER BOOK WITH THEM!
Stayed 1 night in Feb 2025

6/10 Okay

Alun

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Its what we needed for the night, it was cheap and close to where we needed to go to. However: the receptionist at the first point was very curt with us When we tried to check in, we were informed that we were not staying there but somewhere completely different. She handed us an address card and told me to 'go there'. The place we went was better and quieter, the receptionists there were very friendly and helpful.
Stayed 1 night in Feb 2025

6/10 Okay

Kevin

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service

Cheap basic hotel in right location

Very cheap London hotel, easy walk to town and station, free parking outside hotel. Clean small basic room, but worth what you pay.
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just dont bother

Refused to take my only payment option i had for damage insurance, therefore wouldnt allow me to stay. Avoid!
Stayed 1 night in Jan 2025

2/10 Terrible

Amran

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay, wouldn't recommend it at all.

This is one of the terrible hotels to stay in my opinion. see attached photos and videos 1. There was spiders in the room, see photo 2. There were flies in the room. 3. The lady in the reception didnt bother answering any questions rather was busy in her phone talking to someone all the time. 4. Room was nowhere near clean enough, including the carpet. 5. Kettle provided was not clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Worst customer service No hot water in room No heating Reception lady was very rude
Stayed 1 night in Jan 2025

4/10 Poor

Rajinder

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Siyar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund

I need a refund for this stay immediately. Service was terrible staff were dismissive and it was disgustingly dirty didn’t even stay in the room. Left after booking it
Stayed 1 night in Dec 2024

8/10 Good

Kie

Stayed 1 night in Dec 2024

2/10 Terrible

Luke

Disliked: Staff & service, property conditions & facilities
Rat and roach infested found needles in drawers and under the bed staff were rude and not helpful couldn’t pay me to stay here
Stayed 1 night in Dec 2024

6/10 Okay

Gowshiga

Disliked: Property conditions & facilities
🙍
Stayed 2 nights in Dec 2024

4/10 Poor

Mojisola olumide

Stayed 1 night in Nov 2024

4/10 Poor

Enrique

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Mirza

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and smelly
Stayed 3 nights in Dec 2024

2/10 Terrible

Mirza

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Kevin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff unfriendly. Basic room no bedside cabinet, terrible thin pillows.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and Value

I received a fresh, light, and well presented large double room with a nice TV, fridge, and an equally clean and fresh ensuite bathroom
Stayed 1 night in Dec 2024

2/10 Terrible

Mehmood

Travelled with group
Disliked: Amenities, property conditions & facilities
the fridge inside the room was not functioning properly. I got electric shock when I touched it.
Stayed 1 night in Dec 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024