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Ruby Zoe Hotel London

3.5 star property

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Photo gallery for Ruby Zoe Hotel London

Lobby
Creator video
Bar (on property)
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
146 -164, Notting Hill Gate, London, England, W11 3QG
  • Place, Portobello Road Market
    ‪3 min walk‬
  • Place, Holland Park
    ‪3 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪50 min drive‬

Room options

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Nest Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Nest Room

9.4 out of 10
Exceptional
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Cosy Room

9.2 out of 10
Wonderful
(74 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lovely Room

Lovely Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lovely Room

9.6 out of 10
Exceptional
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Wow Room

Wow Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Wow Room

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ruby Zoe Hotel London

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Ruby Zoe Hotel London offers 170 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Ruby Zoe Hotel London. During your stay, you're just a quick walk from Portobello Road Market. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute walk from Portobello Road Market and 10 minutes on foot from Kensington Gardens
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Ruby Zoe Hotel London.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Ruby Zoe Bar – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruby Zoe Bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Off site parking fee: GBP 34 per day (0.6 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Zoe Hotel London Hotel
Ruby Zoe Hotel London London
Ruby Zoe Hotel London Hotel London

Ruby Zoe Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 857 out of 1143 reviews
Rating 8 - Good. 203 out of 1143 reviews
Rating 6 - Okay. 51 out of 1143 reviews
Rating 4 - Poor. 18 out of 1143 reviews
Rating 2 - Terrible. 14 out of 1143 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Phil

Stayed 1 night in Dec 2025

10/10 Excellent

eunseon

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean room, friendly staffs in lovely and convenient neighborhood .
Stayed 3 nights in Nov 2025

10/10 Excellent

Christina

Stayed 7 nights in Nov 2025

10/10 Excellent

abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the great hotels in terms of spaciousness, thoughtfulness, and location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service
Very clean room and excellent view. Also friendly staff and top notch location. I will be staying there again!
Stayed 1 night in Nov 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Small but efficient room but bizarrely the light switch to the toilet is on the far side of the room next to the front door. most odd and inconvenient.
Stayed 1 night in Nov 2025

4/10 Poor

Dale

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
MASSIVELY MASSIVELY over priced for what it is. Very basic rooms. Scant food offering. Damaged lifts. Completely and utterly in the wrong pricing bracket. Too busy trying to 'look cool' than actually create a decent hotel offering. Price yourselves accordingly. I could have stayed in a Radisson or Hilton for less and got considerably more.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Helen Lucy

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location, hotel is modern and well looked after. Comfy beds. Quiet even with a room at the front. Good breakfast options. Friendly staff
Stayed 2 nights in Nov 2025

4/10 Poor

William

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Tired room, communal hallways dark but couldn't hide the grubbiness, when asking for an extra key got charged extra for my wife to stay in the same room even though the price for 1 occupant or 2 on the website is the same.
Stayed 4 nights in Nov 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

6/10 Okay

Kate

Disliked: Staff & service
No tea or coffee facilities in the room. Not great to have tap water as the only option available
Stayed 1 night in Nov 2025

10/10 Excellent

Walid

Stayed 3 nights in Nov 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service
Location was good and the room was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay Wow room was a Wow and the staff are all welcoming and knowledgeable, Carlos and Carolina excellent hosts on arrival and departure, housekeeping members were also friendly and approachable. Bar has a relaxed and cozy vibe. Cocktails were well made to our liking. This is a real gem of a hotel .
Stayed 2 nights in Nov 2025

6/10 Okay

Trevenon

Stayed 1 night in Nov 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2025

10/10 Excellent

Debbie

Stayed 5 nights in Nov 2025

10/10 Excellent

Sheila

Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean room great location
Stayed 1 night in Nov 2025

4/10 Poor

Simon

Disliked: Amenities
Felt more like a hostel than a hotel, to be honest. Rooms were clean, but also quite bare & empty.
Stayed 1 night in Nov 2025