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Ruby Zoe Hotel London by IHG

Property class: 3.5

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Photo gallery for Ruby Zoe Hotel London by IHG

Bar (on property)
Creator video
Restaurant
Point of interest
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
146 -164, Notting Hill Gate, London, England, W11 3QG
  • Place, Portobello Road Market
    ‪3 min walk‬
  • Place, Holland Park
    ‪3 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Room (Rubys Choice)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible (Lovely)

Room, Accessible (Lovely) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Lovely)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

Room (Nest) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Room (Lovely) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Lovely)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Cosy)

Room (Cosy) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Cosy)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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The price is €114
includes taxes & fees
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About this property

Ruby Zoe Hotel London by IHG

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Ruby Zoe Hotel London by IHG offers 170 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Ruby Zoe Hotel London by IHG. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 4-minute drive from Kensington Gardens and 6 minutes from Kensington High Street
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Ruby Zoe Hotel London by IHG.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Ruby Zoe Bar – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruby Zoe Bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Off site parking fee: GBP 34 per day (0.6 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Zoe Hotel London Hotel
Ruby Zoe Hotel London London
Ruby Zoe Hotel London Hotel London

Ruby Zoe Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 895 out of 1197 reviews
Rating 8 - Good. 217 out of 1197 reviews
Rating 6 - Okay. 53 out of 1197 reviews
Rating 4 - Poor. 18 out of 1197 reviews
Rating 2 - Terrible. 14 out of 1197 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Fabulous location, great hotel. Lovely and clean, bedrooms very quiet. Yes no tea/ coffee in rooms but there is a section on each floor to make tea/coffee. Also fab Barista coffee served at breakfast - which was great. Staff all very friendly. Definitely recommend and we will be staying here again and trying a different Ruby hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

zahra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
"Had a great stay at unique Hotel! 😊 The staff were friendly espcially CARLOS, the room was clean and comfy, and the location was perfect for exploring the city. Would definitely recommend! 👍"
Stayed 2 nights in Jan 2026

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, excellent. Beds and atmosphere , will recommend for sure! ♥️
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 4 nights in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Easy check in and check out Loved the common area facilities
Stayed 2 nights in Dec 2025

8/10 Good

Lanah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: A great location in Notting Hill. Quiet so that you can get a good night's sleep. Convenient to get around London as you are within walking distance from the Tube. Additionally, the hotel was near some lovely brunch/food places. Room: I appreciated the room size as we had two suitcases. I also appreciated how comfortable the bed and pillows were. Despite the time difference, I slept very well. The hotel amenities, such as the shampoo, conditioner and body wash, were luxurious. Even better if: The Only thing that would make this hotel/the cosy room even better is a kettle to make tea. I was not able to make a tea while staying in London. A warning for tourists like me: Please be cautious with your personal belongings, as I was pickpocketed whilst exiting the Tube near the hotel. I was carrying my suitcase up the stairs meanwhile someone was stealing my belongings. The hotel itself is safe and quiet, but be cautious and aware when leaving the hotel, and especially when you are near public transport/the Tube. I recommend😊
Stayed 5 nights in Dec 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and everything worked although TV picture was a bit washed out. All channels worked. Great shower with loads of hot water, soap, shampoo and conditioner provided. Excellent breakfast. Bar area around front door very cold though
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 4 nights in Dec 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 7 nights in Dec 2025

10/10 Excellent

Zaira

Stayed 1 night in Dec 2025

10/10 Excellent

Gilles

Stayed 5 nights in Dec 2025

10/10 Excellent

AAron

Liked: Cleanliness, staff & service, amenities
superb location, great room and hotel amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Oine

Stayed 6 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

philip

Stayed 1 night in Dec 2025

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and breakfasts are 5* Rooms and staff were very good. Carols was particlarly helpful. We'd love to come back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is very stylish, clean and the staff are all very friendly. Would definitely stay again
Stayed 1 night in Dec 2025

10/10 Excellent

J

Stayed 1 night in Dec 2025

6/10 Okay

Anna

Business traveller
Liked: Cleanliness
Disliked: Amenities
Room was cold and there was no way of operating the hot water in the galley nor any decent coffee. Disappointing.
Stayed 1 night in Dec 2025

10/10 Excellent

Sally

Stayed 1 night in Dec 2025

10/10 Excellent

BARRY

Stayed 1 night in Nov 2025

2/10 Terrible

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Francesko, Bronx

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect and the staff was awesome
Stayed 3 nights in Nov 2025

8/10 Good

Toby

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Reece

Stayed 1 night in Dec 2025