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Chelsea Green Hotel, Sonder by Marriott Bonvoy

4.0 star property

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Photo gallery for Chelsea Green Hotel, Sonder by Marriott Bonvoy

Lounge
42-inch flat-screen TV with satellite channels, TV
Lounge
Lounge
1 bedroom, individually furnished, iron/ironing board, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
35 Ixworth Place, London, England, SW3 3QX
  • Natural History Museum
    ‪9 min walk‬
  • Hyde Park
    ‪15 min walk‬
  • Buckingham Palace
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Room, 1 Queen Bed

1 bedroom, individually furnished, iron/ironing board, bed sheets

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

42-inch flat-screen TV with satellite channels, TV

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, individually furnished, iron/ironing board, bed sheets

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

1 bedroom, individually furnished, iron/ironing board, bed sheets

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed

1 bedroom, individually furnished, iron/ironing board, bed sheets

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

1 bedroom, individually furnished, iron/ironing board, bed sheets

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, individually furnished, iron/ironing board, bed sheets

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 1 King Bed | 1 bedroom, premium bedding, individually decorated

The Henry Hotel Bayswater, Sonder by Marriott Bonvoy

  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (409)
The price is €245
for 1 room
includes taxes & fees
23 Jun - 24 Jun
The Henry Hotel Bayswater, Sonder by Marriott Bonvoy

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Chelsea Green Hotel, Sonder by Marriott Bonvoy

Hotel with a 24-hour front desk, near Hyde Park
This smoke-free hotel features a 24-hour front desk and free Wi-Fi in public areas. Housekeeping is available on request.
Chelsea Green Hotel, Sonder by Marriott Bonvoy offers 54 air-conditioned accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on request and change of towels can be requested.
Our customers tell us that they can't get enough of the helpful staff at Chelsea Green Hotel, Sonder by Marriott Bonvoy. During your stay, you're just a quick walk from Cromwell Road. Features include free WiFi in public areas.
  • Free Wi-Fi in some public areas
  • Services include a virtual front desk
  • Within a 15-minute walk of Victoria and Albert Museum and Sloane Square
Chelsea Green Hotel, Sonder by Marriott Bonvoy offers its guests a lift. WiFi is free in public spaces.

This 4-star London hotel is smoke free.

Languages

Catalan, English, French, Spanish

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Chelsea Hotel
myhotel Chelsea
My Hotel
myhotel Hotel Chelsea
Myhotel Chelsea Hotel London
Myhotel Chelsea London, England
myhotel Chelsea Hotel
Myhotel Chelsea London
My Chelsea London England

Chelsea Green Hotel, Sonder by Marriott Bonvoy Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 203 out of 592 reviews
Rating 8 - Good. 223 out of 592 reviews
Rating 6 - Okay. 96 out of 592 reviews
Rating 4 - Poor. 49 out of 592 reviews
Rating 2 - Terrible. 21 out of 592 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I mentioned on another stay there, I think the floor in the rooms I stayed in (during my stays there) need a bit of TLC. They look old and dingy and well-worn, are getting grey, so it give the impression the room is not clean… Also it would be nice to get some tissues or cottons in the bathroom. This time around there was no cream in the bathroom either. Those are little things that goes a long way… We had a big room with sitting room and the bed is extremely confortable, the sofa bed is lumpy (we did not use the bed part of it). But the location is excellent, the staff very nice, the breakfast pretty good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Nathan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Francesca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

Disappointed…

We were staying at the Chelsea Green for practical reasons as it was close to the hospital, so we used it as a base really. For the price, I was disappointed. The room was looking a bit tired. The floor was worn, the bathroom floor tiles chipped, the chair a bit rickety. There was limited daylight in the room. There was nowhere to sit in the room, other than on the bed. Breakfast was continental style and a little limited in offering. The breakfast room is fairly small and was often full at peak times. The reception desk was often unmanned. I wouldn’t choose to stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service
Stayed 6 nights in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Nicola

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

I love the sonder hotels - excellent stay
Stayed 1 night in Jan 2025

8/10 Good

Sandra

Stayed 1 night in Jan 2025

6/10 Okay

Jason

Business traveller
Disliked: Room comfort
Fantastic value for money / no bar or facilities though
Stayed 1 night in Jan 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great price.

Fantastic to have windows that open for fresh air - excellent shower, great location, comfortable bed. Relaxed stay.
Stayed 2 nights in Jan 2025

8/10 Good

Julie

Stayed 1 night in Dec 2024

6/10 Okay

Troy

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms, very clean and a decent shower
Stayed 1 night in Dec 2024

8/10 Good

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
see previous review, though room was different. I would also like to see cotton or tissues in the room for us ladies.

8/10 Good

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. The rooms are a little tired ie the wooden floors and the sleeper sofa than we did not use for sleeping but to sit was uncomfortable. The staff was really nice and very helpful in particular a man name Andreas who checked us in and during our stay. The included breakfast is really good if you get there before it is all gone. Some days during our stay and way before the end of the specified time for breakfast there was no more pastries or bread or orange for the juice. So that was a bit disappointing. All in all I would stay there again as it is a very convenient location for me.
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Staff & service, property conditions & facilities
Only a 12 minute walk from the South Kensington tub line. The shopping and pubs in the area are excellent. The staff are very friendly and there are many of them. The breakfast is free and delicious
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 2 nights in Sep 2024

6/10 Okay

eun koung

Stayed 6 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a terrible hotel. The photos have nothing to do with what the property is. It is a scam. For the price they charge you get nothing!! Imposible to call this a 4 star as Expedia does. Not more than 2 star hotel. Horrible experience. The people working there are unhappy and not willing to help at all. Rooms were dirty, stained sheets, a/c did not work in two of the three rooms we had. No cleaning service at all!! DONT STAY HERE! I’m sorry I did ….
Stayed 4 nights in Aug 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

MARIA PIA

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Simon

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Dissapointing

Very Disappointing stay. This was not a cheap hotel and yet I had no wifi that worked and I was here on business also there was no water pressure. The breakfast was the only thing that was positive. I have complained directly to the hotel and they have refunded me a small part of my stay which was kind of them but when I fly to London for meetings I expect to be staying in a Hotel that works at this level of cost.
Stayed 1 night in Jun 2024