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Stanley House

1.0 star property

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Step up to the Stanley House Hotel, featuring a classical architectural style with a balcony and black iron railings.
Bathroom features a pedestal sink, mirror, and cabinet.
Staircase with carpeted steps, wooden handrail, and decorative molding.
Two single beds with white bedding and striped pillows, a dresser, and a desk create a clean and uncluttered space.
Enjoy a casual dining experience in our comfortable dining area, where tables are set with basic tableware and a no-smoking policy is in place.

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
19-21 Belgrave Road, London, England, SW1V 1RB
  • Victoria Station Travel Information Centre
    ‪3 min walk‬
  • Buckingham Palace
    ‪14 min walk‬
  • Big Ben
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Single Room

Single Room | Bathroom | Shower, hair dryer, towels

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • 9.9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Two single beds with white linens, a flat-screen TV, and a large window with dark curtains.

Goodwood Hotel

  • Free WiFi
  • Housekeeping
2.9 out of 5, (400)
The price is €99
for 1 room
includes taxes & fees
6 Aug - 7 Aug
Goodwood Hotel

About this property

Stanley House

Hotel with a 24-hour front desk, near Buckingham Palace
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance and a front desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is not available.
Stanley House offers 40 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access.

Stanley House's great location gets high marks from our customers. During your stay, you're just a quick walk from Apollo Victoria Theatre. Free WiFi in public areas is available.
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a vending machine
  • Guests speak favourably about the helpful staff and the breakfast
  • 7 minutes by foot from Victoria Station Travel Information Centre and a 3-minute drive from Hyde Park
As a guest of Stanley House, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi.

This London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 10:00 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Stanley House
Stanley House B&B London
Stanley House London
Stanley House London, England
Stanley Hotel London
Stanley House Hotel London
Stanley House Hotel
Stanley House London England
Stanley House Hotel
Stanley House London
Stanley House Hotel London

Stanley House Reviews

Reviews

6.4
Rating 10 - Excellent. 127 out of 1004 reviews
Rating 8 - Good. 334 out of 1004 reviews
Rating 6 - Okay. 255 out of 1004 reviews
Rating 4 - Poor. 161 out of 1004 reviews
Rating 2 - Terrible. 127 out of 1004 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Crystal

Liked: Staff & service

Nice staff , need some updating

This was a nice little hotel my first UK hotel I was able to get a room on the bottom floor with only one set of stairs, which was nice. Hotel is pretty clean, but you can tell that it’s extremely dated their living room. Space with the couches could definitely be cleaned up. Wasn’t quite comfortable leaving my room key with them every time I had to leave. There’s no coffee or tea in the room, but they do have a free machine in the hallway that was only 10% stocked of the options. The area that it’s in is really close to Victoria Station, which was nice and easily walkable to the nearby attractions. The lock on my window for my room didn’t work. I’m being accessible on the bottom floor. I was a little weary. I put my shoes on the windowsill To help close the curtains and alert me if someone opened the window
Stayed 2 nights in Apr 2025

6/10 Okay

Wilberto, ORLANDO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was willing to help with requests but not complete! Toilet seat was loose and we reported it several times! Also-locks in front door and bathroom were loose not secured! Also reported but nothing was done! It looks like there was never a maintenance person available! It’s a shame as it has excellent potential!
Stayed 5 nights in Apr 2025

10/10 Excellent

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good stay. We stayed for 5 days and the staff is super friendly! Its a 2 star hotel but its like a house and I enjoyed that. Me experience was a good one. My only thing was the bathroom, the placement of the toilet was very cramped to the wall and was uncomfortable for me being a big man. But over all it is a nice place. The location is excellent like 4 minute walk to Victoria Station and Wicked musical. And a few more minutes the Buckingham Palace. Know it is a 2 star hotel not a resort!
Stayed 5 nights in Mar 2025

2/10 Terrible

Agnes

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor quality place

Terrible place too hot in room- I thought that we boiled there I asked twice to send someone and use tools to turn down heaters - missing regulator knob- , heaters broken, old shower , old beds we have to wait for only cool water even that we had room on the ground floor, when we get it only for short time- not enough for 2 adults and 1 teenager, no mirror in bathroom, shower size- claustrophobic size, blocked sink, poor cleaning, poor breakfast- 1 sausage, beans, toast, butter, jam, cearals coffee, Whoever did housekeeping has broken head board in one bed, for bins plastic bag instead of bin bags Only hairdryer in room which we never use so I am not sure it was working. I don't recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

ken

Travelled with family
Liked: Cleanliness, staff & service
The initial room we were put in had a really bad sewer smell. The host made it right and gave us another room immediately … excellent service and the new room was great!!!
Stayed 1 night in Dec 2024

6/10 Okay

anthony

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money...
Stayed 1 night in Jan 2025

6/10 Okay

Katayune

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for considering location price. It was a comfy enough bed with a private bathroom in a really convenient location in London. The whole place could do with some tlc and not sure why there is random furniture on the stairs. Required a step up to the bathroom and when sat on the loo straight your knees prevented the door from closing (although it wouldn’t stay closed anyway). There were extra pillows in the random wardrobe with a missing door. Didn’t hear anyone else in other rooms. Breakfast eggs were ok, sausage a little sad and I passed on the beans. There was coffee, water, orange juice, cereal, toast (butter & jams) also available. Staff were friendly and helpful. 24h staff to let you in the building and we left our bags after check out until later in the afternoon when we were leaving the city.
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was clean and suitable for a 2 star accommodation but having pieces of furniture in hallways I felt was unsafe. The coffee vending machine although free had very little availability. When having breakfast the milk was off and a lot of noise coming from kitchen area which was open to view for the diners.
Stayed 1 night in Nov 2024

4/10 Poor

Emma

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property very out dated. Ripped net curtains. Bathroom not clean. Window didn't close properly. No room amenities such as a kettle etc. Vending in lobby but limited choices. Only tea with sugar. Not great. Served a purpose but that is it
Stayed 1 night in Oct 2024

6/10 Okay

Betina

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Only 2 ** not ***!

the place is not in a good state, our room is in the basement. When we arrived the lightbals in 2out of 3 were not working! They got it fixed after I told them - the coffeemaker with free coffee and tea where our of most offers - and at breakfast there were only Rosted toast. No cheece only marmelade and butter. You can choose between hardboiled eggs and very greasy stewt eggs. The boiled coffee is great. The toilet is leeks, not to bee fixed until after our departure. The sealing is falling down , and I 'm glad we didn't pay ore than 328.01 GBP, in all. The Staff are very friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
It's a small thing, but having USB A ports on the outlets made it so easy to come back at the end of the day and get devices charged and ready for the next day. Some construction is going on, but the room was clean and quiet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Haitao

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Donald

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location and very nice staff. Breakfast that was included was poor. Bathroom had a water leak so the floor was always wet. Bed was good, room was clean except for the water leak. Looked like the whole property was in process of Reno work.
Stayed 3 nights in Sep 2024

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is ok
Stayed 2 nights in Oct 2024

2/10 Terrible

Mara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bedbug infestation & oblivious owners!!!!!

We needed a budget option for this trip and called in advance to be sure a prior bedbug infestation had been dealt with from the month before. We were assured it was but the second night of the stay, we had bedbugs on our pillow & sheets as we tried to sleep - took pics/videos, showed hotel, couldn’t leave as it was past midnight. Got relocated to a crappier room than what we had and worried all night about bugs - left in the morning and never returned. The owner - oblivious to the cost and inconvenience caused - only refunded the last night. I NEVER will stay here again and advise all to AVOID staying here at all cost - it’s rundown, dirty, bug infested and has the worst hospitality of any hotel I’ve ever stayed in.
Stayed 3 nights in Sep 2024

4/10 Poor

ANTONIO, Calgary

Travelled with family
Disliked: Property conditions & facilities
It's near Metro. There's bedbug.
Stayed 3 nights in Sep 2024

8/10 Good

sun

Liked: Cleanliness, staff & service
Room was small no fridge and microwave Bathroom was small Staff was very nice and breakfast very good fresh eggs and sausage and cereal money worth
Stayed 2 nights in Sep 2024

6/10 Okay

Geoff

Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Stayed 1 night in Sep 2024

2/10 Terrible

Ashleigh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST NIGHTMARE OF MY LIFE – INFESTED WITH BEDBUGS!!!!! If you value your health, your sanity, and your skin, STAY AWAY from this hellhole of a hotel. I’ve had bad experiences before, NOTHING prepared me for this. Dirty, disgusting, outdated, wires and electrical outlet hanging out of the wall. The bed seemed fine at first, until in the middle of the night I felt tiny, crawling sensations all over me. BEDBUGS. I jumped out of bed in a panic, only to see the horrifying scene: they were everywhere, emerging from the mattress and the pillows. My arms, legs, and back were covered in welts, itching and burning. Don’t even THINK about bringing your luggage in here. The bugs latched onto my clothes and personal items, so now I have to burn half of what I own! I couldn’t sleep a single second that night, terrified of the next swarm of bites. And when I went to complain to the front desk, the staff acted like it was no big deal! NO BIG DEAL?! Like they were used to this infestation and couldn’t be bothered to fix it. They also claimed they’ve never had bed bug issues before. LIES!! READ OTHER REVIEWS!! THIS IS A PROBLEM! They refused me another room, “no vacancy” – as if that would make any difference in this **bedbug breeding ground** anyway. I ran out of there, didn’t even bother to stay for the rest of my reservation. Manager refused a refund and so did Expedia. I have already hired a lawyer and filed a dispute with my bank. STAY FAR FAR AWAY
Stayed 2 nights in Sep 2024

4/10 Poor

Robinson

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
So poor.everything so tiny.no elevator we har our room in a 5th floor .horrible
Stayed 2 nights in Sep 2024

2/10 Terrible

gary, bend

Travelled with family
Disliked: Amenities
The worst hotel we have ever stayed at I have lived in Mexico and traveled extensively around the world 32 country's in the last 2 years this place makes a motel 6 look like a hyatt
Stayed 2 nights in Sep 2024

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is basic old but clean. The staff are great. Breakfast was decent everything great for the price.
Stayed 4 nights in May 2024