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The Coach & Horses

3.5 star property

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Bar (on property)
Property grounds
Classic Double Room | Hypo-allergenic bedding, free minibar items, in-room safe
Deluxe Double Room | Bathroom | Deep-soaking bathtub, rainfall showerhead, free toiletries, hair dryer
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
8 Kew Green, Richmond, England, TW9 3BH
  • Place, Royal Botanic Gardens, Kew
    ‪1 min walk‬
  • Place, Thames River
    ‪4 min walk‬
  • Place, The National Archives
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪16 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, free minibar items, in-room safe

Classic Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, free minibar items, in-room safe

Classic Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, free minibar items, in-room safe

Classic Single Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Double Room

Signature Double Room | Hypo-allergenic bedding, free minibar items, in-room safe

Signature Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

The Coach & Horses

Georgian inn with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free inn has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a garden.
The Coach & Horses offers 31 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Richmond inn provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The Coach & Horses's great location gets high marks from our customers. During your stay, you're just a quick walk from Royal Botanic Gardens, Kew. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Royal Botanic Gardens, Kew and 12 minutes on foot from The National Archives
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Coach & Horses also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Richmond inn is smoke free.

Atrium – This family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Coach Horses Inn Richmond
Coach Horses Richmond
The Coach & Horses Inn
The Coach & Horses Richmond
The Coach & Horses Inn Richmond

Reviews

The Coach & Horses Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 390 out of 556 reviews
Rating 8 - Good. 145 out of 556 reviews
Rating 6 - Okay. 14 out of 556 reviews
Rating 4 - Poor. 5 out of 556 reviews
Rating 2 - Terrible. 2 out of 556 reviews

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again. Great location and well run.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Coach and Horses did not disappoint us. Quaint, London charm and cleanliness best describe it.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute pub/hotel

Stayed the one night for a visit to Kew Gardens. Hotel is a lovely pub located perfectly for visitors of the Gardens. Tube is nice and close by too so was easy to get to with over night bags. Receptionist was lovely and really helpful. We arrived well before check in, so they took our bags in to the luggage store and then moved them to our room for when we returned. We stayed on the ground floor, rooms were beautiful and so quiet, would not think you were staying in a pub. We only booked for bed only but had dinner on the sunday afternoon and was 10/10. Portions for sunday lunch are very generous, couldn’t finish it all. Room service app was a bit hit and miss so ended up calling down for it instead. Would definitely recommend this pub/hotel for anyone visiting the area. Appreciated the air-conned room as we stayed on a very warm weekend. Would definitely book again if we are in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was fabulous. Service was amazing. Would recommend to everyone 10 out of 10!!!
Stayed 1 night in Jul 2025

8/10 Good

Pam

Liked: Cleanliness
Very friendly with a good atmosphere and nicely decorated comfortable rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Stayed 1 night in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific staff. Great breakfast. Short walk to Kew Gardens and direct bus line to Richmond Park and Richmond central, where you can take train to central London in 20 minutes. Restaurant serves excellent meals and the pub is outstanding.
Stayed 1 night in Jun 2025

8/10 Good

andrea

Liked: Cleanliness, property conditions & facilities
Lovely little hotel with good bus line to nearby Richmond. The booking was a bit misleading as it says Richmond but is actually in Kew across from the lovely Kew Gardens. Richmond is a 10 minute bus drive away. Very nice service, cozy environment. I like Young’s Hotels because they feel like part of the neighborhood.
Stayed 3 nights in Jun 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly & helpful. Good breakfast. Close to Kew Gardens.
Stayed 2 nights in May 2025

10/10 Excellent

Dereck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, we had 2 nights at the Coach and Horses Kew Green, the room was spacious with a comfortable king size bed, there was a well stocked mini bar if you wanted alcoholic or soft drinks plus a honesty hamper with plenty of snacks, having a nespresso machine and pods was a pleasent surprise. The shower was a delight, really powerful water, luxurious soft towels and plenty of quality toiletries. The staff were all very friendly and helpful, from the breakfasst and evening meal staff to the housekeeping staff, and Alicja the receptionist was a gem and a joy to chat with
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary-Ellen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Kew Gardens. Secure free parking. Excellent breakfast menu. A perfect twin bed room with everything you need, all clean & comfortable.The staff were absolutely fantastic so welcoming and helpful. One amazing lady stands out Alecja you made the birthday girls feel very special thank you. What an asset you are to the business. Highly recommend a stay here.
Stayed 1 night in May 2025

8/10 Good

Ann

Lovely big room. Large comfortable bed. Lighting poor e.g No lighting over the mirror. Only one light in the porch and rather dim lights each side of the bed. No instructions on how to use air con- it took time to work out on a hot day. Very polite helpful and friendly staff on reception bar and restaurant. A real asset to the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Claire

Stayed 1 night in May 2025

10/10 Excellent

jonathan

Awesome. Gvm
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely experience

From check in to check out we both had a lovely experience at this hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Rooms were beautiful. Staff was very helpful and friendly. Pub was busy but could not hear from the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Amazing stay. Beautiful hotel above a great pub. Food was great, staff was amazing. We will return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew, Gosport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d love to give more than 5 Stars. The staff are amazing and the venue is quaint and well located. Parking is secure. Look forward to returning soon!
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Comfortable Hotel and Bar

Excellent stay, all the staff were extremely friendly and helpful, special shout out to Alina at reception. Our room was very comfortable with everything we needed. Bar very cosy and food great. We’ll definitely be back and recommend to others.
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms , good situation with safe parking . Walking distance to Kew Gardens railway . But if a trek to central London but then it is more peaceful . Friendly staff
Stayed 2 nights in Feb 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025