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The Resident Kensington

4.0 star property
VIP Access

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Photo gallery for The Resident Kensington

Exterior
Superior Room | In-room safe, desk, iron/ironing board, free WiFi
Lobby sitting area
Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

View in a map
25 Courtfield Gardens, London, England, SW5 OPG
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Natural History Museum
    ‪15 min walk‬
  • Place, Hyde Park
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Room

9.4 out of 10
Exceptional
(34 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Small Double Room

Small Double Room | In-room safe, desk, iron/ironing board, free WiFi

Small Double Room

8.8 out of 10
Excellent
(35 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Room

9.8 out of 10
Exceptional
(33 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

8.8 out of 10
Excellent
(13 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room (1 bunk bed)

Twin Room (1 bunk bed) | In-room safe, desk, iron/ironing board, free WiFi

Twin Room (1 bunk bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.2 out of 10
Wonderful
(17 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Resident Kensington

Eco-certified hotel in London with a 24-hour front desk
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, a library and tour/ticket assistance.
The Resident Kensington offers 65 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Resident Kensington. During your stay, you're just a quick walk from Cromwell Road. You'll find features such as free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • Within a 15-minute walk of Kensington High Street and Imperial College London
As a guest of The Resident Kensington, you'll find a library, a vending machine, and multilingual staff. Public spaces have free WiFi. The eco-certified The Resident Kensington also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian London hotel is smoke free.

Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required
  • Parking on site (GBP 30 per night)
  • Limited on-site parking

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • 7 floors
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Kensington Nadler
Nadler
Nadler Hotel
Nadler Hotel Kensington
Nadler Kensington
Nadler Kensington Hotel
Base2stay Kensington Hotel London
Base 2 Stay
Base2stay Kensington London
The Nadler Kensington London, England
Base 2 Stay
The Nadler Kensington London
Base2stay Kensington Hotel London
Nadler Kensington

Reviews

The Resident Kensington Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 732 out of 1015 reviews
Rating 8 - Good. 195 out of 1015 reviews
Rating 6 - Okay. 60 out of 1015 reviews
Rating 4 - Poor. 20 out of 1015 reviews
Rating 2 - Terrible. 8 out of 1015 reviews

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Front desk staff were extremely kind, helpful and accommodating. The hotel is beautiful and we would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Our stay was perfect. The room on the top floor was clean and spacious for the three of us. Bathroom was solid. Really appreciate the Nespresso coffee, kitchenware, and nicely toiletries. The staff had great recommendations for restaurants and the area is beautiful and close to the tube.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location. The staff were friendly and helpful the evening wine was a nice and unexpected touch. The rooms were small but tidy and had a nice kitchenette. The bathroom was very small and the shower was tiny.
Stayed 2 nights in Jun 2025

10/10 Excellent

Blaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and it's in a great location close to Earl's Court.
Stayed 6 nights in Jun 2025

2/10 Terrible

Rana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel building and rooms are not even close to 4 star hotel. The beds squeaks, the bathroom is tiny and very old. I can hear guests in rooms above and next to my room as well as their squeezing beds. I was on the first floor, I can hear cars and pedestrians all day long. It was a terrible 4 days stay! I could not sleep! The only positive thing about that place was the staff. They were helpful and friendly.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is a nice, smaller hotel in the heart of the Kensington Garden area with easy access to the Underground and many, many shops and restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Adija R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay at the Kensington. I felt safe, comfortable and confident that if I needed something, someone would be able to help me. I would definitely recommend to others.
Stayed 2 nights in Feb 2025

10/10 Excellent

steven

Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Stayed 4 nights in Jun 2025

10/10 Excellent

Lesley

Stayed 2 nights in Jun 2025

10/10 Excellent

VICTORIA

Liked: Cleanliness, amenities, property conditions & facilities
Such a nice property and very clean! Good use of space in the rooms. The staff go above and beyond! Thank you Tina :) you made a difficult travel day much easier
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

2/10 Terrible

Jasmin

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room very small I asked for a king sized room and it was tiny, bathrooms, the shower very dirty, pillows uncomfortable. A moldy smell. Definitely not a 4 star hotel, are is great, staff friendly but totally wrongly advertised! And overcharged after I left a day early.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resident Kensington is well located, close to the Underground, and a lovely hotel. Ayush and his team were very friendly and knowledgeable about the area. Check in was a breeze and the facilities had everything we needed. The Kensington area is very nice, and The Resident is close to many restaurants. We'll definitely stay at The Resident for future London visits.
Stayed 2 nights in Jun 2025

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Rosamund

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel is ok but I booked a “small double” - this is a single! Definitely only suitable for one person and even then it felt too small
Stayed 2 nights in Jun 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, good air conditioning but hot water didn’t stay consistent. Great place and very comfortable
Stayed 6 nights in May 2025

8/10 Good

Hayden

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
This property is in a great area, quick walk to Earls Court station on the Piccadilly line, which gives quick access to central London and Heathrow. The hotel is clean and rooms are small (at least the one we had) but well appointed - a small kitchenette was a nice touch. Only problem was wooden blinds, which did not close properly and one was broken, so room never got dark. This was passed on to front desk. But overall a nice little hotel for a London trip.
Stayed 1 night in Jun 2025

8/10 Good

Christine

Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Friendly, helpful staff. Warm welcome, comfortable bed, everything you need for a stay.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Staff very nice. Convenient location. Would stay here again.
Stayed 7 nights in May 2025

10/10 Excellent

Walker

Liked: Cleanliness, staff & service, property conditions & facilities
It’s always a great stay.
Stayed 1 night in May 2025

10/10 Excellent

Morgan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s the staff for me! The place was comfortable, yes, but it was the team at the front desk who really made it feel like home.
Stayed 4 nights in May 2025

10/10 Excellent

jacob

Travelled with group
Liked: Cleanliness, amenities
It is small and unique hotel. Clean comfortable and close to city centre. The workers friendly and informative. We have fun there. Thank you
Stayed 2 nights in May 2025