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The Other House South Kensington

4.0 star property

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Photo gallery for The Other House South Kensington

Exterior
Lobby sitting area
Greater Courtyard | Courtyard view
Daily full breakfast (GBP 27 per person)
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Room service
  • Bar
  • Pet-friendly

Explore the area

View in a map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Natural History Museum
    ‪9 min walk‬
  • Kensington High Street
    ‪14 min walk‬
  • Hyde Park
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for The Mezz

1 bedroom, premium bedding, in-room safe, individually decorated

The Mezz

  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

The Greater Mezz | 1 bedroom, premium bedding, in-room safe, individually decorated

The Greater Mezz

  • 41 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Courtyard

Greater Courtyard | 1 bedroom, premium bedding, in-room safe, individually decorated

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Eaves

Club Eaves | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Eaves

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

The Club Apartments | 1 bedroom, premium bedding, in-room safe, individually decorated

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

Greater Club Flats | 1 bedroom, premium bedding, in-room safe, individually decorated

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

Club Courtyard | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Courtyard

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

The Turret | 1 bedroom, premium bedding, in-room safe, individually decorated

The Turret

  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom | 1 bedroom, premium bedding, in-room safe, individually decorated

King Bedroom

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Bedroom Vault

1 bedroom, premium bedding, in-room safe, individually decorated

2 Bedroom Vault

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Junior (Twin)

Club Junior (Twin) | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Junior (Twin)

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Atrium

Club Atrium | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Atrium

8.6 out of 10
Excellent
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

Club Original | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Original

9.8 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom Vault

1 bedroom, premium bedding, in-room safe, individually decorated

3 Bedroom Vault

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for King Accessible

King Accessible | 1 bedroom, premium bedding, in-room safe, individually decorated

King Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

The Other House South Kensington

Hotel with a full-service spa, a short walk to Natural History Museum
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Other House South Kensington offers 237 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.
The Other Space has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
During your stay at The Other House South Kensington, you're just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, facials or body scrubs at The Other Space
  • Amenities include locker space, 2 meeting rooms and laundry facilities
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of Kensington High Street and Natural History Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Other House South Kensington offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. Spa services, a library, and laundry facilities are also featured at The Other House South Kensington.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
The Other Kitchen – This café serves breakfast, brunch and lunch.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 27 for adults and GBP 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (110 centimetre high)
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: GBP 50 per accommodation (varies based on length of stay), plus a deposit of GBP 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 100 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 27 for adults and from GBP 27 for children
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's The Other House mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 161 out of 209 reviews
Rating 8 - Good. 32 out of 209 reviews
Rating 6 - Okay. 8 out of 209 reviews
Rating 4 - Poor. 6 out of 209 reviews
Rating 2 - Terrible. 2 out of 209 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lisa Faith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Experience

Superb room layout… superb guest experience. Superb location. Superb overall environment with uncompromising sincere service.
Stayed 2 nights in May 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great individual hotel

Wonderful individual hotel, great decor. Very friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Stayed 3 nights in May 2025

6/10 Okay

simbarashe

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
Very tiny bathroom's and poorly designed, the loo is right next to the shower and almost no space to open yhe shower door, worse its glass so any attempt to squeeze yourself in the glass door hits the loo! Its an expensive hotel to stay for a night, more space is needed espresso in the toilet I used the downstream vault, very small and cold! Not sure I'll again!
Stayed 1 night in May 2025

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! Great boutique hotel with trendy decor in a perfect location next to underground and with walking distance to the V&A . Many food and restaurant options nearby.
Stayed 3 nights in May 2025

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got upsold at the front desk and
Stayed 2 nights in May 2025

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly, relaxed and helpful feel about this hotel and the staff at reception were particularly helpful ,especially Dario. Facilities in the room were excellent with the option of kitchen very useful Look forward to a further return soon
Stayed 1 night in May 2025

10/10 Excellent

Kayode

Stayed 2 nights in May 2025

10/10 Excellent

Kayode

Stayed 3 nights in May 2025

8/10 Good

Melanie

Liked: Property conditions & facilities
Good location. Rooms nice with the convenience of having small kitchen and seating area.
Stayed 3 nights in May 2025

10/10 Excellent

Antonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice - relaxing stay
Stayed 1 night in May 2025

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Particularly liked the pool and spa area
Stayed 2 nights in May 2025

10/10 Excellent

Jakob

Stayed 2 nights in May 2025

4/10 Poor

SANDY

Disliked: Property conditions & facilities
Not worth the price i paid!
Stayed 3 nights in May 2025

10/10 Excellent

Wei-yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for 3 nights

Great staff all round. Nice room although a little cramped - next time I’ll book a larger room. Clean place overall and the room was clean. No problems at all.
Stayed 3 nights in May 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love staying here, very chilled. Great location. My only gripe is check in, very slow. Checked in online 24 hours before then still had to go through the process again at the hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Janette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing stay

Very easy check-in. Friendly staff. Room surpassed needs. Very quiet room despite being in London. We regularly stay in the city and were pleasantly surprised at how peaceful and relaxing it was. Nice pool and facilities, though, can get busy in afternoon. Would have liked robes to go to pool in but changing facilities at spa very good. We went to Royal Albert Hall and the apartment was only 15 minutes walk away. Many local restaurants/cafes and supermarkets to choose from if you self-cater.
Stayed 1 night in Apr 2025

10/10 Excellent

Elliot

Stayed 2 nights in Apr 2025

10/10 Excellent

Sophie

Stayed 2 nights in Mar 2025

10/10 Excellent

Zimasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great showers, big bath towel, great access to the Tube, good late night options to eat when we arrived late. Staff were lovely.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish but comfortable hotel and room. Absolutely no noise from outside or within the hotel. Extra supplies for the room were delivered quickly when requested.
Stayed 4 nights in Apr 2025