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The Z Hotel City

Property class: 2.5

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Photo gallery for The Z Hotel City

Café
Exterior
Reception hall
Reception
Queen Accessible Room | Individually furnished, desk, laptop workspace, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
24 Fleet Street, London, England, EC4Y 1AA
  • Place, Fleet Street
    ‪1 min walk‬
  • Place, The Strand
    ‪1 min walk‬
  • Place, King's College London
    ‪1 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪70 min drive‬

Room options

View all photos for Single Room

Single Room | Individually furnished, desk, laptop workspace, soundproofing

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, No Windows

Double Room, No Windows | Individually furnished, desk, laptop workspace, soundproofing

Double Room, No Windows

7.8 out of 10
Good
(6 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room, No Windows

Queen Room, No Windows | Individually furnished, desk, laptop workspace, soundproofing

Queen Room, No Windows

9.2 out of 10
Wonderful
(19 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Individually furnished, desk, laptop workspace, soundproofing

Double Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room

Queen Room | Individually furnished, desk, laptop workspace, soundproofing

Queen Room

8.6 out of 10
Excellent
(14 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Accessible Room

Queen Accessible Room | Individually furnished, desk, laptop workspace, soundproofing

Queen Accessible Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Double Room

Double Double Room | Individually furnished, desk, laptop workspace, soundproofing

Double Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Queen Room

Queen Queen Room | Individually furnished, desk, laptop workspace, soundproofing

Queen Queen Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Exterior
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  • Gym
  • Breakfast available
4.2 out of 5, Very good, 9,769 reviews
The price is €143
includes taxes & fees
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About this property

The Z Hotel City

A bar/lounge, a coffee shop/cafe and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk. Housekeeping is available on request.
The Z Hotel City offers 113 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished. 50-inch Smart televisions come with cable channels and pay-per-view films. Bathrooms include a shower.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at The Z Hotel City, you're just a quick walk from Thames River. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Within a 15-minute walk of St. Paul's Cathedral and Thames River
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Z Hotel City also features concierge services and a lift.

This London hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (114 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 13.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Z City
The Z Hotel City Hotel
The Z Hotel City London
The Z Hotel City Hotel London

The Z Hotel City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 169 out of 347 reviews
Rating 8 - Good. 113 out of 347 reviews
Rating 6 - Okay. 34 out of 347 reviews
Rating 4 - Poor. 15 out of 347 reviews
Rating 2 - Terrible. 16 out of 347 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Martin

Business traveller
Liked: Staff & service
Air con/heating was broken so room was freezing. When I reported it I was informed at reception it was affecting the whole hotel so moving rooms wouldn’t help. It hasn’t been fixed since I last stayed there 3 days ago. I ended up sleeping in my clothes. To add to this, the window in my room was open when I arrived, making the room even colder. I realised after 10mins that the window had been left open by staff as there was an unpleasant smell coming from the drains in the bathroom. I have stayed 10+ times at this hotel and have been happy with my stay. But these last 2 times the heating and drain issues have been extremely disappointing. The hotel is not currently fit to stay in with no working heating and the hotel should make people aware if the heating issue is still not fixed before they book.
Stayed 1 night in Jan 2026

6/10 Okay

Kali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff. Room was smaller than expected and layout was difficult to open big suitcases but overall very good
Stayed 4 nights in Jan 2026

4/10 Poor

Nichol

Stayed 2 nights in Jan 2026

10/10 Excellent

Jamie

Stayed 3 nights in Jan 2026

10/10 Excellent

Joy Sarmiento

Stayed 1 night in Jan 2026

6/10 Okay

Martin

Business traveller
Liked: Staff & service, amenities
Air con was broke in the room and it was very cold. Reported this to reception but was told it was broken in all rooms. I have stayed there before and will stay again but this was a very uncomfortable night in a very cold room
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Lovely hotel, staff very friendly and helpful, very clean.
Stayed 1 night in Jan 2026

8/10 Good

Pietro

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy check in. Great location. Rooms are very very compact, esp for 4, but they did the job
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
The reception staff were nice and very helpful. I booked in order to attend Christmas services at the Temple Church so my unexpected view of the church from my window (room 221) was a real plus. The price was reasonable and I realise of course that this is not a luxury place; I understand, too, that they only service the room on alternate days. That's fine - but only once in my five-night stay? I expected better. The room had everything needed - comfortable bed, excellent bathroom ... but I felt the lay-out could have been better thought through, even though the room is small. Main problem? I read a lot and the lighting just wasn't good for that. Also - no bedside power or USB point. All that said, it's a very good place to base yourself, with lots of public transport options nearby - and plenty of interesting places to visit (not least the famous and beautiful Temple Church). My room (at the back of the hotel) was very quiet indeed - though I was woken on Christmas morning by the merry shouts of the choristers arriving for their pre-service practice! The breakfast (extra cost) is OK but not wildly exciting. Slightly cheaper if you book it on arrival at Reception rather than paying in the (small) restaurant/eating area. In short, it's not perfect, but I would (I shall!) stay here again.
View of Temple Church from room 221
Stayed 4 nights in Dec 2025

10/10 Excellent

Laurence

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff upon arrival, clean room, fully stocked with tea/coffee as well as bathroom products. Nice and air-conditioned with a comfortable bed. Overall did the job of a single night stay well. Would definitely stay again in the future.
Stayed 1 night in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very kind, very helpful and accommodating. Will come back and recommend while in London
Stayed 1 night in Dec 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and location
Stayed 1 night in Dec 2025

10/10 Excellent

ROY

Stayed 1 night in Nov 2025

10/10 Excellent

KENNETH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Chloe

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was internal so no windows , but has it was winter didn’t matter . Room was small but did the job , the only issue was an issue with the kettle where the plug was damaged. I did report it but nothing was done, on departure I mentioned this to Philip who can’t be more helpful sorted out breakfast coffee anything I wanted . Even for this issue I would go back
Stayed 2 nights in Nov 2025

10/10 Excellent

Yang

Stayed 1 night in Nov 2025

10/10 Excellent

Julia

Stayed 1 night in Nov 2025

10/10 Excellent

Emiko

Stayed 1 night in Nov 2025

8/10 Good

MR T G

Liked: Cleanliness, staff & service, amenities
Clean room and bathroom. Great shower. Late checkout to 15:00 was ideal A fairly comfortable bed. Noisy pipework at night though. Noisy pipework at night though.
Stayed 1 night in Nov 2025

10/10 Excellent

D

Stayed 1 night in Nov 2025