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The Z Hotel City

3.0 star property

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Photo gallery for The Z Hotel City

Daily continental breakfast (GBP 11.95 per person)
Reception
Reception hall
Queen Accessible Room | Individually furnished, desk, laptop workspace, soundproofing
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
24 Fleet Street, London, England, EC4Y 1AA
  • St. Paul's Cathedral
    ‪10 min walk‬
  • The British Museum
    ‪17 min walk‬
  • London Eye
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Queen Queen Room

Queen Queen Room | Individually furnished, desk, laptop workspace, soundproofing

Queen Queen Room

  • 13 sq m
  • Sleeps 4
  • 1 Queen Bunk Bed

View all photos for Queen Room, No Windows

Queen Room, No Windows | Individually furnished, desk, laptop workspace, soundproofing

Queen Room, No Windows

9.2 out of 10
Wonderful
(10 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Accessible Room

Queen Accessible Room | Individually furnished, desk, laptop workspace, soundproofing

Queen Accessible Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Individually furnished, desk, laptop workspace, soundproofing

Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, No Windows

Double Room, No Windows | Individually furnished, desk, laptop workspace, soundproofing

Double Room, No Windows

7.0 out of 10
Good
(4 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Individually furnished, desk, laptop workspace, soundproofing

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Queen Room

Queen Room | Individually furnished, desk, laptop workspace, soundproofing

Queen Room

8.8 out of 10
Excellent
(10 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Double Room

Double Double Room | Individually furnished, desk, laptop workspace, soundproofing

Double Double Room

  • 12 sq m
  • Sleeps 4
  • 1 Double Bunk Bed

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Front of property

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.3 out of 5, Excellent, 408 reviews
The price is €109
includes taxes & fees
5 Oct - 6 Oct
The Z Hotel Holborn

About this property

The Z Hotel City

Hotel with a bar, steps from The Strand
A bar/lounge, a coffee shop/cafe and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Z Hotel City offers 113 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished. 50-inch Smart televisions come with cable channels and pay-per-view films. Bathrooms include a shower.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

During your stay at The Z Hotel City, you're just a quick walk from The Strand. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Steps from The Strand and 11 minutes on foot from St. Paul's Cathedral
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Z Hotel City also features concierge services and a lift.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; GBP 11.95 per person
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (114 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Z City
The Z Hotel City Hotel
The Z Hotel City London
The Z Hotel City Hotel London

The Z Hotel City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 88 out of 200 reviews
Rating 8 - Good. 69 out of 200 reviews
Rating 6 - Okay. 22 out of 200 reviews
Rating 4 - Poor. 11 out of 200 reviews
Rating 2 - Terrible. 10 out of 200 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Cleanliness, amenities, property conditions & facilities
Too hot, no air con.
Stayed 1 night in Jun 2025

8/10 Good

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Yanick

Liked: Cleanliness, property conditions & facilities

Not for me …

Not for me. I’m 6’1’’ and the bed was to small for me to fit in. Tiny little room. No space. Asked 2 times for towels to be changed and they forget each time. Bought a double gin/tonic a the bar and the barman faked pouring the second once on my drink…
Stayed 2 nights in Jun 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

4/10 Poor

Robin

The room was stiflingly hot and the air con just couldn’t cope (I had it set on the lowest setting, helped by one of the staff.) And, with windows which couldn’t open, there was no way of cooling the room, especially as I came back late in the evening. Resulting in a very uncomfortable night.
Stayed 1 night in Jun 2025

4/10 Poor

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bijoux is the word. Small rooms but well appointed; not really for hanging out in/working but perfectly good as a base for other activity.
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jun 2025

4/10 Poor

Raviraj, TORONTO

Business traveller
Quite terrible - staff just didn't seem to care to fix issues. When I arrived, the person didn't tell me how to access the Wifi - I had to ask When I got to my room, there was a blinking light on my phone indicating I had messages - called the desk, the person said to ignore it. I wanted to clear the blinking - he promised to send someone (7pm). I left for dinner. Nothing happened. Called again (930pm) - he promised to send someone. Nothing. Called again - 10pm - he said there's no one left and it would be done in the morning. I asked why he didn't call to tell me this, but no real reason. Next day - nothing. TV wasn't working. It wasn't plugged in. I finally got it plugged in, but got a Roku error message in French. Took it downstairs - two of the staff looked at it and didn't bother to think it through - just told me they couldn't fix it. Used google translate to figure out what the message said and - after some work - got Roku on. But, turned out there was a separate TV input. I am really really surprised that a big hotel like that has only one elevator.
Stayed 6 nights in May 2025

8/10 Good

Hilda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I thought the property was in a perfect location, we were able to walk 20-30min to everything we wanted to see. The staff was amazing, the restaurant/bar was really good. I didn’t like the room at all, I had never stayed in a room that small or that had bathroom in the middle of it. As someone that is handicapped it was very hard to move around in there. I wish this would’ve been told to me before getting the hotel. The AC also didn’t work in my room, they tried to fix it but it still didn’t work.
Stayed 2 nights in Jun 2025

6/10 Okay

Peter

Business traveller
Liked: Staff & service
Having stayed once before in a room without a window I thiought I would upgrade to a room with window. Shouldn't have bothered. View of rooves and aircon units. I was also aware the rooms are small. However there is small and very small and overly cramped. Won't use Z again becasue of this. Staff great. Riooms too small
Stayed 1 night in Jun 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and allowed us to check in early which was amazing as it was raining! very clean too
Stayed 2 nights in Jun 2025

2/10 Terrible

Stuart

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No Air Conditioning or Coffee!!!

The air conditioning in the room was not working and the room temperature was extremely hot. I was given an alternative room which due to its location in the building was not quite so warm, but again the air conditioning was not working. I again reported the malfunction and went out. On my return the solution had been to open the only window. I pre booked breakfast which is cheaper than on the day and in the morning it was not showing as having been booked. The member of staff indicated it would be full price. In addition, there was no coffee at breakfast as the machine wasn’t working and no alternative.
Stayed 1 night in Jun 2025

10/10 Excellent

Ly

Stayed 1 night in Jun 2025

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location but otherwise overpriced.
Stayed 3 nights in Jun 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bijou en-suite room but very functional and comfortable. Very clean. All staff friendly and helpful. Very presentable lobby and great location and good price.
Stayed 1 night in Jun 2025

2/10 Terrible

Helen Ann

This review is absolutely no reflection on the staff as they genuinely did all they could to go above and beyond. However! Upon arriving there was no record of the booking and it took an hour to get sorted (again, staff brilliant as it was beyond their control). Had to get Expedia involved to eventually get booker in, only to end up with a room that we hadn’t booked. We had booked a room with a window but ended up in a room without one and one that apparently was warmer than the sun which lead to a distinct lack of sleep. You expect to get a room that you pay for. The one star is purely for the staff as they deserve some credit for trying to rectify such a shocking experience. I would have given the hotel a zero for everything else. I hope the staff on the desk are valued as they tried but unfortunately it won’t be somewhere we book again.
Stayed 1 night in Jun 2025

8/10 Good

Peter

Liked: Staff & service

Average

The room was acceptable, it felt damp which makes sense since there is no extractor in the room. The mattress wasn't great, I could feel the bed slats. Since there doesn't seem to be an extractor the room steamed up after showers making it impossible for my wife to get ready. Overall it was Ok.
Stayed 1 night in Jun 2025

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

philip

Stayed 1 night in Jun 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in feet street, our room was very small but bed comfortable and room clean and thats all that counts!
Stayed 2 nights in Jun 2025

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
The ac was non functioning and the lack of a window meant for an uncomfortable sleep
Stayed 1 night in Jun 2025

8/10 Good

Samuel

Stayed 1 night in May 2025

8/10 Good

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness
Stayed 3 nights in May 2025