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UStay London

3.0 star property

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Photo gallery for UStay London

Modern kitchen with oven, sink, and coffee maker, surrounded by white cabinetry.
Relax in this serene bedroom with a large bed, radiator, and wardrobe, offering a view of the outside.
Relax in this stylish living room with a fireplace, dining area, and comfortable seating.
Relax in this stylish living area with a high ceiling, featuring a sofa and coffee table on a dark grey rug.
Compact kitchen with dishwasher, sink, and wooden countertop.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Outdoor space
  • Free WiFi

Explore the area

Map
Durrell Rd, 1A, London, England, SW6 5LQ
  • Stamford Bridge Stadium
    ‪19 min walk‬
  • Kensington High Street
    ‪5 min drive‬
  • Hyde Park
    ‪9 min drive‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Studio

Studio | 1 bedroom, iron/ironing board, cots/infant beds, free WiFi

Studio

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Apartment | 1 bedroom, iron/ironing board, cots/infant beds, free WiFi

Apartment

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio, Garden View

Studio, Garden View | 1 bedroom, iron/ironing board, cots/infant beds, free WiFi

Studio, Garden View

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Studio

Studio | 1 bedroom, iron/ironing board, cots/infant beds, free WiFi

Studio

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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Welcome to Hotel Lily, where guests can check in at the reception desk amidst a serene atmosphere.

Hotel Lily

  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk
2.3 out of 5, (680)
The price is €119
for 1 room
includes taxes & fees
26 Jul - 27 Jul
Hotel Lily

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

UStay London

Apartment in London, near Thames River
This smoke-free apartment building features express check-out and a garden. Each apartment features free WiFi, a stovetop and a hairdryer. A shower, an iron/ironing board and free toiletries are among the other amenities that guests will find.
UStay London offers 4 accommodations with a hairdryer and an iron/ironing board. This London apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower, bidets and complimentary toiletries. Cots/infant beds (surcharge) are also available.
During your stay at UStay London, you'll be within walking distance of Thames River. This comfortable apartment building has 4 apartments. Each apartment offers free WiFi and a stovetop.
  • Each apartment offers a stovetop, an ironing board and a shower
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include a virtual front desk
  • 12 minutes by foot from Thames River and a 4-minute drive from Stamford Bridge Stadium
As a guest of UStay London, you'll find a garden and express check-out. The front desk is open around the clock.

This 3-star London apartment is smoke free.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot: GBP 30 per day

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Oven

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Outdoor areas

  • Garden

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Virtual front desk

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 4 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

UStay London London
UStay London Apartment
UStay London Apartment London

UStay London Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 5 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.6/10

Cleanliness

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Owen

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Gareth

Liked: Cleanliness

Poor communication

After chasing check in details on my day of the stay (we had been in touch a number of times previously) we received check in details about 30-45 mins after we'd arrived. Initially we were asked to send ID again (I'd sent this a month or so previously twice) but luckily we didn't have to send it again. The place was so so itself. Small and cozy. Although, the toilet seat was broken and the shower leaked when being used. Tea and coffee facilities were available but there was no milk. I mean, the area and street were fine but the lack of communication caused a lot of stress. Nevermind the shower and broken toilet seat!
Stayed 1 night in Mar 2025

6/10 Okay

Nadja

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Ethan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Communication with the owner was poor, they did not rectify or apologise for any of the issues I highlighted to them. They have not responded to my messages about my stay and no response to a partial refund request. Bathroom was not up to scratch and TV had no aerial input so struggled to relax.
Stayed 1 night in Dec 2024

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness

A weekend break.

We arrived at 20:15 to there being no bedding for our daughter, we phoned the number provided and they said that we had not booked for a child. After a couple more phone calls (one of them was so rude, they hung up on us) we emailed proof that we had booked, they arranged for bedding to be delivered. The guy who delivered was very polite and helpful and swiftly made the bed, so our daughter could get some sleep before our busy weekend! It was 22:00 before she could go to bed. There were no instructions on how to use things, so we had no central heating as we could not get it to turn on being December it was freezing, there was one electric heater that we could use. The TV had no signal, so it was unusable. As we were there during the storm it was incredibly noisy with wind, there was also a lot of plane and train noises. Beds were comfortable, accommodation was nice and clean. Shower took a while to figure out as the knob wasn’t aligned. Was really disappointed with telephone communication at the start and being made out to be liars, but in the end we had a great weekend, we have a blue badge for our daughter which made parking a lot easier. Property was a good location for shops and restaurants.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dicarius

Liked: Cleanliness, amenities, property conditions & facilities
Everything was listed as shown and it was a great location nice comfy spot
Stayed 3 nights in Dec 2024

6/10 Okay

Neil

Business traveller
Liked: Cleanliness
Perfectly serviceable & clean. Can bever understand why properties dint provide adequate wifi - there were 4 rentals in the property and the signal fluctuated quite a bit. Also the central heating (radiators) didn't appear to be working and Ill never understand why the room had a wall mounted TV remote but was not connected to an aerial - very frustrating
Stayed 1 night in Dec 2024

8/10 Good

p

Business traveller
Liked: Cleanliness, room comfort

Good value

Very good value accommodation with bedroom and kitchen. Good communication when I did not receive some booking info. Would stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Neil

Liked: Amenities, property conditions & facilities
I think that the apartment had been recently refurbished which was nice because everything was freshly painted and the kitchen area hadn’t had to much use. Access was easy and the flat felt secure. The kitchen utensils were clean as was the toaster and cooker etc. The bedding was also fresh and clean as were the towels in the bathroom.
Stayed 1 night in Oct 2024

8/10 Good

Liam

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort

너무 만족했습니다

춥다는 후기도 있는것 같아 걱정했는데 radiator도 여러대가 있고 아주 따뜻하게 잘 쉬다 왔습니다. 그리고 최근에 리모델링을 한 것인지 관리를 잘한건지 매우 깨끗하였습니다. 위치로는 24시간 버스인 14번 버스가 근처에 정차하기 때문에 시간에 쫓기지않고 걱정없이 여행 다닐수 있었습니다.
Stayed 2 nights in Mar 2025

4/10 Poor

Sabine

Travelled with family
Liked: Cleanliness
Wir haben einen Kurztrip vom 31.01.-02.02.2025 in der Unterkunft verbracht. Tolle,ruhige Lage! Die kleine Wohnung gut ausgestattet für einen Kurztrip und sauber. Leider war es eiskalt, keine Heizung ließ sich anmachen! In der Dusche nur kaltes Wasser. Bei den Temperaturen leider ein absolutes No Go!!!! Es gibt eine Mini Elektroheizung mit der sich die Räume leider nicht aufheizen ließen. USTAY hat leider auf keine Mail reagiert! Das war sehr enttäuschend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Zakarya

Travelled with group
Liked: Cleanliness, room comfort
Très bon séjour
Stayed 3 nights in Jan 2025

10/10 Excellent

cris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El apartamento tiene todo lo necesario,una zona tranquila y bien comunicada .volveremos a repetir sin duda.
Stayed 2 nights in Dec 2024