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Urban Stay Shard View Apartments

4.0 star property

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2 bedrooms, iron/ironing board, cots/infant beds, free WiFi
Front of property
2 bedrooms, iron/ironing board, cots/infant beds, free WiFi
Premium Apartment, 1 Bedroom, Kitchen | Private kitchen | Fridge, microwave, oven, stovetop
Premium Apartment, 2 Bedrooms, Kitchen, City View | 2 bedrooms, iron/ironing board, cots/infant beds, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Dryer
  • Washer
  • Kitchen
  • Free WiFi

Explore the area

View in a map
19 St. Mary-at-Hill, London, England, EC3R 8EF
  • London Bridge
    ‪6 min walk‬
  • Tower of London
    ‪6 min walk‬
  • Tower Bridge
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Premium Apartment, 1 Bedroom, Kitchen

Premium Apartment, 1 Bedroom, Kitchen | 2 bedrooms, iron/ironing board, cots/infant beds, free WiFi

Premium Apartment, 1 Bedroom, Kitchen

  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Premium Penthouse, 1 Bedroom, Balcony, City View

2 bedrooms, iron/ironing board, cots/infant beds, free WiFi

Premium Penthouse, 1 Bedroom, Balcony, City View

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Premium Apartment, 2 Bedrooms, Kitchen, City View

Premium Apartment, 2 Bedrooms, Kitchen, City View | 2 bedrooms, iron/ironing board, cots/infant beds, free WiFi

Premium Apartment, 2 Bedrooms, Kitchen, City View

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 2 Double Beds and 2 Large Single Sofa Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Urban Stay Shard View Apartments

Apartment with kitchen, steps from Sky Garden
This smoke-free apartment building features free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Urban Stay Shard View Apartments offers 8 accommodations with washers/dryers and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a weekly basis.

During your stay at Urban Stay Shard View Apartments, you're just a quick walk from London Bridge. You'll find features such as free WiFi in public areas. This upmarket apartment building has 8 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a living room
  • Free WiFi
  • Amenities include a lift
  • Steps from Sky Garden and 6 minutes on foot from London Bridge
  • Pets welcome for a fee
Urban Stay Shard View Apartments offers its guests a lift. WiFi is free in public spaces.

This 4-star London apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot: GBP 15 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Washer/dryer

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: GBP 60 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 8 units

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Guests are required to send an official form of identification containing a photo passport/driving licence at least by 6 PM on the last weekday prior to check-in. Guests will then receive an email from the property with check-in instructions.

Access methods

Access code, private entrance

Pets

  • Pets: GBP 60 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 60 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Urban Stay Shard View Apartments Apartment London
Urban Stay Shard View Apartments Apartment
Urban Stay Shard View Apartments London
Urban Stay Shard s London
Urban Stay Shard Apartments
Urban Stay Shard View Apartments London
Urban Stay Shard View Apartments Apartment
Urban Stay Shard View Apartments Apartment London

Reviews

Urban Stay Shard View Apartments Reviews

7.0

Good

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities
Rating 10 - Excellent. 4 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

Reviews

6/10 Okay

Jeffrey Papa-Kwesi

Travelled with family
Liked: Cleanliness
Stayed 10 nights in Dec 2024

8/10 Good

Douglas

Stayed 6 nights in Dec 2024

8/10 Good

Carl

Stayed 3 nights in Mar 2024

10/10 Excellent

peter

Stayed 4 nights in Dec 2023

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness
Disliked: Room comfort

Poor customer service!! Negative marks!!

Although not a bad looking place. When the roof started leaking, I called the emergency line 8 times!! 8!! No response until I told them that there was so much water coming in that by morning they wouldn’t have a place left to rent!! Breakers were popping! No lights in the kitchen! Water pouring in from the ceiling fixtures! Above us alarms were going off like world war 3!!! Still not a text or phone call! NOTHING!!
I needed pots to catch about three gallons of water over 2 days!!
Water all over the kitchen in huge puddles!
Water from the fire alarm! That shorted out too!
Water running down the ceiling and back of cabinets! No call back or response from the company!
Stayed 6 nights in Sep 2023

8/10 Good

Pål D.

Stayed 7 nights in Jul 2023

10/10 Excellent

ANAMIKA

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I traveled to London in February for a business along with my family (husband and daughter). It was a wonderful stay. The property is good. It is cleaned with all the amenities available. No disturbance from the owner. They might block 25k per person as security in case you damage the property however we received the full refund as no damage was done. Facilities - Indian restaurant is available nearby - Rajasthan (We use to have our lunch and dinner here, highly recommended) and few other within 1 km range London Bridge in 200 m radius Tesco and Amazon fresh - Incase of grocery Tube train - Monument (300 m walk from Apartment) Overall a wonderful stay, we loved it.

4/10 Poor

OMAR

Stayed 6 nights in May 2023

8/10 Good

SAMEER

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very clean. Needs good pillows and more cupboard space. Even though I made the reservation through Expedia 30 days a head, it was very annoying to ask me one day before arrival for a deposit that needs to be paid in order to send arrival information, which was not required !

2/10 Terrible

Bryan

Business traveller
Disliked: Cleanliness, room comfort
Stayed 3 nights in Apr 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
This apartment hotel is right on a busy street. Since the unit is not air conditioned, traffic noise is constant and unrelenting. Urban View is under professional management but staff were not courteous or helpful during checkout. Check in was pleasant, but staff did not allow early check in. Although I was told early check in was not an option, I did not get a 30-minute extension of my checkout when I requested it. Cleaning person came promptly at 10.59 AM. I wouldn't recommend this to a friend. Much better options at the same price.
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location - extremely responsive staff

Was staying in town for a work event and this place was across the street. Awesome views, close to a lot of things and excellent setup with everything you need for a “home away from home”.
Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy check-in, friendly staff, spacious apartment - we're very happy with our stay and highly recommending...
Stayed 4 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 6 nights in Feb 2018

4/10 Poor

thomas

Liked: Cleanliness
The pictures of the kitchen and livingroom was not from the apartement we got. The pictures shown were a very big reason why we choose that accommodation. The apartemnt we got wasn't worth that much money. There where no coffeemaker as promised and the legs on the kitchen table where loose it almost fell apart. The location was perfect, cloose to London bridge station and the Metro and shops to buy food.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2018