Zedwell Underground Hotel Tottenham Court Road

3.0 star property

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Cocoon 3 | Soundproofing, free WiFi, bed sheets
Reception
Cocoon 3 | Soundproofing, free WiFi, bed sheets
Reception
Property entrance

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

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112a Great Russell Street, London, England, WC1B 3NQ
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Tottenham Court Road
    ‪1 min walk‬
  • Place, The British Museum
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

Cocoon 1, Accessible

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Cocoon 2

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Cocoon 2 Twin

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Cocoon 3

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Cocoon 4

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Cocoon 2 Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Cocoon 1

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Cocoon 1, Accessible

  • Sleeps 1

Cocoon 1

  • Sleeps 1

Cocoon 2 Twin

  • Sleeps 2

Cocoon 2

  • Sleeps 2

Cocoon 3

  • Sleeps 3

Cocoon 4

  • Sleeps 4

Cocoon 2 Accessible

  • Sleeps 2

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About this property

Zedwell Underground Hotel Tottenham Court Road

Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free.
Zedwell Underground Hotel Tottenham Court Road offers 205 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Zedwell Underground Hotel Tottenham Court Road's great location. During your stay, you're just a quick walk from The British Museum. You'll find features such as free WiFi in public areas and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Cooked-to-order breakfast served daily for a fee
  • Services include luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of The British Museum and Russell Square
Zedwell Underground Hotel Tottenham Court Road offers its guests express check-in, express check-out, and a lift. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: GBP 18.90 for adults and GBP 18.90 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 18.9 for adults and from GBP 18.9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Zedwell Underground Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road Hotel
Zedwell Underground Hotel Tottenham Court Road London
Zedwell Underground Hotel Tottenham Court Road Hotel London

Zedwell Underground Hotel Tottenham Court Road Reviews

Reviews

6.8
Rating 10 - Excellent. 342 out of 1283 reviews
Rating 8 - Good. 284 out of 1283 reviews
Rating 6 - Okay. 279 out of 1283 reviews
Rating 4 - Poor. 182 out of 1283 reviews
Rating 2 - Terrible. 196 out of 1283 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Mandeep

Stayed 1 night in May 2024

10/10 Excellent

Verity

Liked: Cleanliness, amenities, property conditions & facilities
Spotless
Stayed 1 night in Jan 2026

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, amenities
Amazing price and accom. Yes it’s a converted underground car park but great value and very quiet
Stayed 2 nights in Feb 2026

10/10 Excellent

peter, Ramsey

Stayed 2 nights in Jan 2026

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Clean room - sparse by design
Stayed 1 night in Feb 2026

10/10 Excellent

Charles

Stayed 1 night in Feb 2026

2/10 Terrible

Ahmet

Stayed 1 night in Jan 2026

8/10 Good

David

Business traveller
Liked: Staff & service
Simple but basic. Have stayed here a few times. They have removed the ear plugs which is a shame as they are needed and the complex is like a maze. Could do with more / better signage.
Stayed 1 night in Jan 2026

4/10 Poor

Suraiya

Disliked: Staff & service, amenities
The room is quite small. The pipes are very loud and creaky, even when not being used directly by yourself. There is no hairdryer or iron in the room, you have to go to a communal “beauty” room to use - makes you feel like you’re in school. Wouldn’t recommend apart from a very brief one night stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Jeramy

Liked: Cleanliness, amenities, property conditions & facilities
Good location, great price, staff was excellent.
Stayed 1 night in Jan 2026

8/10 Good

Ömer

Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff and cleanliness, as always. Added bonus, no noise in the corridors from guests. It is a hotel that promotes quiet.
Stayed 2 nights in Jan 2026

8/10 Good

GEMMA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Calm, uncluttered room, spotlessly clean, with low lighting and sleek feel. Enough sockets with USB sockets. No storage and a few coat hooks for hanging. Temperature controls in the room. Comfy bed with fresh bedding, decent pillows and good duvet thickness, though the beds are low to the ground. Nice bathroom, really good shower, lit mirror, nice toiletries and large, soft towels. The toilet had a really aggressive flush and was occasionally noisy. There was a beauty and ironing room with lots of mirrors with good lighting and hairdryers along with ironing stations. The reception had drinking water and complimentary tea/ coffee facilities. WiFi was really good, I downloaded episodes of a TV show very quickly and our son played games and videos without issue. Phone signal was poor. Easy self check-in and check-out(with staff available to support). There was a smell when first entering the corridors/ room which was a unpleasant but this dispersed. There was some intermittent low level underground rumbling/noise but we only noticed it while we were awake and it did not disturb our sleep. We would definitely stay again if in the area for a night or two but any longer might be tricky with the lack of storage.
Stayed 1 night in Jan 2026

10/10 Excellent

Barry

Stayed 2 nights in Jan 2026

6/10 Okay

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
Bed is pretty big the only downside is you can hear a tube train go by sometimes its not loud but you do hear a dull rumble
Stayed 1 night in Jan 2026

2/10 Terrible

Ben

Stayed 1 night in Jan 2026

8/10 Good

Russell

Stayed 2 nights in Jan 2026

6/10 Okay

Sophia

Liked: Cleanliness, staff & service, amenities
Clean room, great location and friendly staff. Lots of noise/vibration in the room due to passing tubes that run all night.
Stayed 1 night in Dec 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness
Clean room, good wifi, great location - rooms a bit too sparse and did not like expensive charge for 45 minute early check-in or charging for bag storage.
Stayed 1 night in Jan 2026

10/10 Excellent

Hazel

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room & so quiet. Lovely sleep!
Stayed 1 night in Dec 2025

4/10 Poor

Greg

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
this hotel is in an underground bunker at -4 and -5 from street level. There are no windows and if you turn off all the lights in the room you are in pitch darkness - you cannot see your hand in front of your face - or where your phone is or where the light switch is. This I found truly disturbing and claustrophobic - I think a good suggestion would be to have at least slightly illuminated lightswitches. The rooms are below the underground line and so you can feel and her the underground trains rumbling overhead - if you are a light sleeper this is very disturbing. The toilet flush system is super powerful and noisy. you can hear people flushing there toilets in other rooms. The most unpleasant thing was being charged to leave bags both before and after checkin. Your summary of hotel facilities includes luggage storage but it does not mention that it is paying and GBP15 per bag both before and after checkin. This is the first and only hotel I have ever stayed in where this has been applied - not market practice and very dishonest.
Stayed 1 night in Dec 2025

4/10 Poor

Tommy

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2025

2/10 Terrible

John

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Checkin process was annoying - had to retype all my information even though they already had it. Charged me an early check-in fee despite having plenty of available rooms and it being after 1pm. The hallways smelled. Water not very hot. You are literally five floors underground and can hear the tube going by every 3 minutes. Lobby also underground and grim.
Stayed 1 night in Dec 2025

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service
Very central hotel, tiny but super cute room, although (as advertised) completely without any amenities, such as hairdryers, tv, tea/coffee making facilities in the room (although these are all available near the Reception. Staff lovely.
Stayed 2 nights in Nov 2025

6/10 Okay

Catriona

Liked: Staff & service
Being an underground hotel, it was nice and quiet. The air conditioning in my room didn't work very well. There was a funky smell in the common areas. I had a twin room. One of the beds did not have any mattress protector and the other one had a stained mattress protector so I slept on top of the duvet.
Stayed 2 nights in Dec 2025