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AC Hotel Pasadena

4.0 star property

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Photo gallery for AC Hotel Pasadena

Exterior
Studio Suite, 1 King Bed, Balcony (View) | In-room safe, laptop workspace, blackout curtains, iron/ironing board
Reception
Meeting facility
Restaurant

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
19 S MADISON AVE, Pasadena, CA, 91101
  • Pasadena Convention Center
    ‪7 min walk‬
  • Rose Bowl Stadium
    ‪4 min drive‬
  • The Huntington Library, Art Museum, and Botanical Gardens
    ‪5 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪19 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View (Hearing Accessible)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Courtyard View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View (Mobility Accessible, Tub)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Courtyard View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Courtyard View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Balcony (View)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Balcony (View)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Roll-in Shower)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel Pasadena

Hotel with 2 restaurants, steps from Pasadena Playhouse
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a 24-hour health club. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
AC Hotel Pasadena offers 194 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch Smart televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Pasadena hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at AC Hotel Pasadena, you're just a quick walk from Pasadena Playhouse. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Pasadena Playhouse and 9 minutes on foot from Pasadena Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A 24-hour health club, multilingual staff, and coffee/tea in common area are also featured at AC Hotel Pasadena. Parking is available for a fee.

This 4-star Pasadena hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
AC Lounge – On-site restaurant.
Rooftop – On-site cocktail bar. Open daily.
AC Kitchen – On-site café. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 30 to 30 for adults and USD 30 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC Lounge
  • Rooftop

Things to do

  • 24-hour health club
  • Art gallery
  • Books
  • Evening entertainment
  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 800 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 to 30 for adults and USD 30 to 30 for children
  • Valet parking fee: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Hotel Pasadena Hotel
AC Hotel Pasadena Pasadena
AC Hotel BY Marriott Pasadena
AC Hotel Pasadena Hotel Pasadena

AC Hotel Pasadena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 79 out of 118 reviews
Rating 8 - Good. 25 out of 118 reviews
Rating 6 - Okay. 5 out of 118 reviews
Rating 4 - Poor. 9 out of 118 reviews
Rating 2 - Terrible. 0 out of 118 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Jehn Rielle

Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i did not like the rectangle toilet. i did not like the sink drain. it drains slow. there is no way to close it or open it. also the constant fan going in the bathroom. i think its decor is beautiful.
Stayed 5 nights in Apr 2025

8/10 Good

Dorothea

Liked: Staff & service, property conditions & facilities

Decent new Pasadena option

Great vibe and location but DO NOT do breakfast option. The buffet was sparse and you only had a choice of two hot dishes. They ran out of caffeinated Nespresso pods for two days straight, only breads were a loaf or croissant, and in general not worth the price. Across the street is the well regarded Urth Cafe as an alternative. Great area. Did not like that they clean room and fix bed every other day. EXCELLENT valet service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Denay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a lovely time. The area is nice and the hotel was good. Staff were very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Gino

Business traveller
Disliked: Amenities
The property just opened and front desk staff is poorly trained. The Bar and Lounge staff was very nice so that was the only bright spot of the stay. I was there for four nights and they never cleaned my room…. They also charge $100 per night for incidentals and I never used any of the services, especially the morning breakfast that was poorly executed from what the pictures show on their site.
Stayed 4 nights in Apr 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel itself is generally fine but services can be a little lacking. The front desk informed me that self parking has no in-and-out privilege and only valet parking would have such privilege. This turned out to be completely untrue based on the parking attendant. During the stay, it was unclear whether the breakfast was included and upon requesting for a coffee, I was promptly handed a bill along with the coffee without having ever been informed that there would be a charge. Finally, at checkout, I only realized that I was charged for valet every day when I asked if there are charges. The front desk was just going to charge me and let me walk out the door. It is also the case that I never ever used valet parking so these were false charges that the front desk had to verify with valet to help clear the final charges. These made for a very unpleasant experience.
Stayed 3 nights in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 1 night in Apr 2025

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were AMAZING!!!!
Stayed 1 night in Apr 2025

8/10 Good

Eileen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The staff was very friendly and eager to please. We had a problem with our AC in the room. They were not able to readily gix the issue, which resulted in a VERY chilly night for us. They adjusted our bill accordingly and we would stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its just a nice clean area . Well maintained and safe . Its close to the Rose Bowl .
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Stayed 1 night in Apr 2025

10/10 Excellent

Lena, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel at a great location. One entrance on Colorado Boulevard (with a doorman), and the main entrance/valet parking in the rear. The room was very quiet and the bed extremely comfortable with great pillows. Friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Our stay was great, everyone was kind and the room was clean.
Stayed 1 night in Apr 2025

8/10 Good

Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good. The $30 breakfast was very unreasonable considering the available items.
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Stayed 1 night in Apr 2025

4/10 Poor

Maree

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not what we paid for!

Arrival, car staff, very welcoming & friendly. Reception staff not so much, they did not have the room we had booked and paid for. No apology, just we don’t have the two queen room available. Noise in the foyer, and lounge very loud. Site states two restaurants, only one available and full menu not available, noise too much so we left hotel to have dinner elsewhere. We were told the hotel had only opened 10 days ago, clearly not prime time. Wouldn’t stay here again for the above stated reasons.
Stayed 1 night in Apr 2025

8/10 Good

Derek

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$30 a day for valet parking is expensive for this level of property. If we would have known we would of chosen another location.
Stayed 3 nights in Apr 2025

6/10 Okay

Sage

Liked: Cleanliness, property conditions & facilities, room comfort
No microwave or microwave option downstairs - breakfast was not free, it wasn’t posted that it would cost $28 for a cold
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Very Clean hotel and rooms and friendly staff. Love that there is hard floor in the rooms with only a small carpet in the bed area. The lobby and dining area along with the outdoor seating area with fireplace was warm and a great place to hang out.
Stayed 3 nights in Apr 2025

6/10 Okay

eric

Stayed 2 nights in Apr 2025