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Hotel Maya

4.0 star property

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Photo gallery for Hotel Maya

Pillow-top beds, in-room safe, desk, blackout curtains
Outdoor pool, pool loungers
Sun-loungers, beach towels
Sun-loungers, beach towels
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
700 Queensway Drive, Long Beach, CA, 90802
  • Place, RMS Queen Mary
    ‪10 min walk‬
  • Place, Aquarium of the Pacific
    ‪10 min walk‬
  • Place, Long Beach Cruise Terminal
    ‪15 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony (Water View)

Room, 1 King Bed, Balcony (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony (Water View)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King, Water View)

Deluxe Room (King, Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room (King, Water View)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features) | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Water View)

Room, 2 Queen Beds (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Water View)

Room, 2 Queen Beds, Balcony (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony (Water View)

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from room
The Queen Mary
  • Pet-friendly
  • Restaurant
  • Gym
  • Breakfast available
4.4 out of 5, Excellent, 3,707 reviews
The price is €128
includes taxes & fees
17 Dec - 18 Dec
The Queen Mary

About this property

Hotel Maya

Riverside hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and a free cruise terminal shuttle are also provided. Other amenities include a bar/lounge, a poolside bar and self parking.
Hotel Maya offers 199 accommodations with laptop-compatible safes and a safe. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Maya's great location. During your stay, you'll be within walking distance of Long Beach Cruise Terminal. You'll find features such as free WiFi in public areas and a free cruise terminal shuttle, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Latin American cuisine while dining at Fuego Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of RMS Queen Mary and Aquarium of the Pacific
  • Free shopping centre and cruise terminal shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Maya offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Maya. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Long Beach hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Fuego Restaurant – This restaurant specialises in Latin American cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 2 miles
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fuego Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift (163 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
Property Registration Number BU20527910
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Hotel Maya Hotel
Hotel Maya Long Beach
Hotel Maya Hotel Long Beach
Hotel Maya a Doubletree by Hilton Hotel

Reviews

Hotel Maya Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1154 out of 1947 reviews
Rating 8 - Good. 335 out of 1947 reviews
Rating 6 - Okay. 208 out of 1947 reviews
Rating 4 - Poor. 113 out of 1947 reviews
Rating 2 - Terrible. 137 out of 1947 reviews

Reviews

4/10 Poor

Pei-Hua, Walnut

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Very noisy and inconvenient location, bad service with the only one restaurant onsite.
Stayed 3 nights in Aug 2025

6/10 Okay

Deonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the property and the management communication and accommodation was great. Down fall is they did not provide shuttle services from LAX or near any other destination of travelers. I suggest they broaden their services to travelers NOT just to the port
Stayed 1 night in Aug 2025

8/10 Good

Korey

Liked: Cleanliness, staff & service, property conditions & facilities
food and staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Josie

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Resort

What a beautiful resort! I would love to have stayed longer. When we arrived, the man at front desk upgraded our room to one with a balcony and a great view of the water. There's a lovely pool and hot tub, along with a man-made sand beach with chairs around fire pits. The beef tacos at the restaurant were amazing. I like to exercise and there's a walking trail across the bridge to downtown Long Beach. The hotel also has a nice gym with room to move and nice equipment. We walked to the aquarium. The hotel is also within walking distance of the Queen Mary.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rita Renee

Travelled with family
Disliked: Cleanliness, staff & service
We asked for early check in. 50 extra to check in at 2. We were told at 2:30 to keep checking. 4 and our rooms aren’t ready still. Ended up on 2 separate floors. They had a graduation party going on outside and it was so loud in my room things were shaking. Hair in the shower ect. We are from out of town with a party of 5 in 2 rooms so we couldn’t just find someplace else for the night. We were cruising out the next day. Several people told them they just wanted their money back. I didn’t get the rooms I paid for through Expedia.. I got pool view rooms.. the list goes on. Never again
Stayed 1 night in Aug 2025

4/10 Poor

Adriana

The bee was cover by the trees very different from the pictures on the booking side.service crews were cleaning before we checked out
Stayed 2 nights in Aug 2025

6/10 Okay

Doug

Business traveller
I didn't up staying here this weekend and was still charged for both rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 5 nights in Aug 2025

8/10 Good

Alvin Gene, Kent

Liked: Amenities
The property was clean and the environment was peaceful. I would highly recommend staying at the Maya.
Stayed 3 nights in Aug 2025

10/10 Excellent

Al Jerome

Liked: Cleanliness, amenities, property conditions & facilities
Property is in as excellent location. Walking distance to some of Long Beaches historical landmarks
Stayed 5 nights in Aug 2025

6/10 Okay

Navjot

Travelled with family
Liked: Staff & service
We recently stayed at Hotel Maya. Overall, it was a mixed experience. The beds are advertised as queens but felt closer to doubles, which made them a bit cramped. The pool wasn’t very clean during our stay, though we did enjoy the hot tub and the overall quiet atmosphere of the property. The rooms are a little dated, and unfortunately the floors in our room were very dirty — it felt gross to have dirty feet before even crawling into bed. On the positive side, the service was good. Our safe and bathroom door weren’t working initially, but staff responded right away and resolved the issues quickly. Housekeeping was attentive, and we appreciated the extra towels and coffee we requested. With some updates, better attention to cleanliness, and clearer accuracy in room descriptions, this could be a great spot, especially given the relaxing vibe and helpful service.
Stayed 3 nights in Aug 2025

6/10 Okay

Wanvipa

Stayed 1 night in Jul 2025

10/10 Excellent

Jess

Business traveller
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

8/10 Good

Megan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have any towels for the pool, and the restaurant closed early on our stay, but the property is beautiful. Definitely would stay again.
Stayed 1 night in Aug 2025

4/10 Poor

Nicholas

Travelled with family and small children
Disliked: Cleanliness, amenities
Dirty hotel, everything is closed around it and nothing in walking distance. They lie about the shuttle but never opperates
Stayed 2 nights in Aug 2025

10/10 Excellent

Olivia

Stayed 1 night in Aug 2025

8/10 Good

Malik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very beautiful scenery is pretty much all this place has to offer. Restaurant is pricey and options limited. No Doubletree cookies, nothing complimentary but Coffee; seems like a ripoff for the price. Very great place to stay if you’re going on a cruise as they offer shuttles. But outside of the shoreline, beauty of the hotel, & a cruise shuttle, there isn’t much here. Comfortable room though, employees were friendly. Front desk very attentive.
Stayed 1 night in Aug 2025

6/10 Okay

Kiyana

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very dirty
Stayed 3 nights in Aug 2025

4/10 Poor

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Brando

Stayed 1 night in Aug 2025