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Hotel Maya

4.0 star property

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Photo gallery for Hotel Maya

Pillow-top beds, in-room safe, desk, blackout curtains
Sun-loungers, beach towels
Sun-loungers, beach towels
Outdoor pool, pool loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
700 Queensway Drive, Long Beach, CA, 90802
  • Place, RMS Queen Mary
    ‪10 min walk‬
  • Place, Aquarium of the Pacific
    ‪10 min walk‬
  • Place, Long Beach Cruise Terminal
    ‪15 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony (Water View)

Room, 1 King Bed, Balcony (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony (Water View)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King, Water View)

Deluxe Room (King, Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room (King, Water View)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features) | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Water View)

Room, 2 Queen Beds (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Water View)

Room, 2 Queen Beds, Balcony (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony (Water View)

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite

  • Water view
  • Sleeps 4
  • 1 King Bed

Suite

  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Maya

Riverside hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and a free cruise terminal shuttle are also provided. Other amenities include a bar/lounge, a poolside bar and self parking.
Hotel Maya offers 199 accommodations with laptop-compatible safes and a safe. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Maya's great location. During your stay, you'll be within walking distance of Long Beach Cruise Terminal. You'll find features such as free WiFi in public areas and a free cruise terminal shuttle, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Latin American cuisine while dining at Fuego Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the beds and the location
  • Within a 15-minute walk of RMS Queen Mary and Aquarium of the Pacific
  • Free shopping centre and cruise terminal shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Maya offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Maya. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Long Beach hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Fuego Restaurant – This restaurant specialises in Latin American cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 2 miles
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fuego Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift (163 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
Property Registration Number BU20527910
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Hotel Maya Hotel
Hotel Maya Long Beach
Hotel Maya Hotel Long Beach
Hotel Maya a Doubletree by Hilton Hotel

Hotel Maya Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1187 out of 1999 reviews
Rating 8 - Good. 345 out of 1999 reviews
Rating 6 - Okay. 216 out of 1999 reviews
Rating 4 - Poor. 112 out of 1999 reviews
Rating 2 - Terrible. 139 out of 1999 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heidy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Oct 2025

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy pillows walking path to Queen Mary ❤️
Stayed 1 night in Oct 2025

10/10 Excellent

Omaryah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a really nice stay, the workers were very friendly and helpful. I highly recommend this hotel and I will be returning.
Stayed 3 nights in Oct 2025

10/10 Excellent

Humberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2025

6/10 Okay

Sabrina

Stayed 2 nights in Oct 2025

4/10 Poor

Decovan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Will try Residency next cruise

Hotel staff was ok at best. Did not and will not recommend to anyone. Some staff seemed preoccupied when I needed assistance. Shuttle driver left early and had a less than welcoming attitude on my schedule time. No cell service
Stayed 1 night in Oct 2025

10/10 Excellent

Kate Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Super kid friendly and easy to navigate. Amenities are nice as well as room views.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Jack

Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Travelled with family
Disliked: Room comfort
Staff was friendly. Rooms was mediocre for the price.
Stayed 1 night in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

brandon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views of the harbor.
Stayed 1 night in Oct 2025

6/10 Okay

TOM

Travelled with family
Liked: Amenities
Walkable to the Queen Mary.
Stayed 1 night in Aug 2025

2/10 Terrible

Phillip

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled and appeared to have flood damage
Stayed 1 night in Sep 2025

10/10 Excellent

Tania L.

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful rooms. Great views. Only 1 restaurant onsite nothing close by, convenient to cruise port is what we needed. Great shuttle service!!
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean and has a great location. The staff were friendly and the vibes were definitely welcoming.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anastasia, Studio City

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic place totally
Stayed 1 night in Sep 2025

10/10 Excellent

Maurice

Stayed 1 night in Oct 2025

8/10 Good

Terrell

Stayed 1 night in Oct 2025

4/10 Poor

Alyssa

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking, breakfast etc doesn’t come with stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica, Hesperia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Hilary

Stayed 3 nights in Sep 2025

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay... had a good view of the lake.. overall 10/10
Stayed 1 night in Sep 2025

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This stay was amazing!
Stayed 1 night in Sep 2025